Customer Ratings & Reviews
- Model:
- FFFU14F2QW
- SKU:
- 9880215
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the size and storage space of the 13.8 Cu. Ft. Upright Freezer, frequently praising its affordability and frost-free design. Many also appreciate the bright interior lighting and reliable temperature control. However, some customers have noted concerns about the freezer's noise level and the difficulty in opening the door, while others wished for additional shelving.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Too much bang for my buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The measurements online are incorrect. Bigger than what I needed. Freezer is noisy!! Great look and works well. Handle needs to be assembled
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DYImom! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire - 13.8 Cu. Ft. Upright Freezer. With your new freezer, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am – 8:00 pm, our team will be happy to assist you further. ~Briana
- Cons mentioned:Noise level
it will serve its' purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced a 20 year old Kenmore....hopefully it will last as long...it's just as noisy as I guess all freezer...but can't have everything!!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Reeree! We thank you for taking the time out to provide us with feedback on your purchase. We also understand that some sounds on your refrigerator may be a little vexatious. Your refrigerator may make many sounds, such as vibrating or humming; which are apart of the normal operations. Should you ever experience any unusual sounds or the sounds becomes unbearable, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara
- Cons mentioned:Noise level
Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was too loud but seemed to work. I'm Legally blind so my hearing is more sensitive. The freezer would cycle every 2 hours or so and make lots of noise. If we had space to put it away from living space like a garage or outside it would not have been an issue. Az is too hot for leaving it outside.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mybestbuy. I understand your concerns regarding the noise level regarding the freezer. Modern appliances have increased storage capacity and more stable temperatures. They require a high-efficiency compressor. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
great for a person with small apartment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. The product is very effective to my needs. The freezer keeps my food frozen and i love that i donot have bend over to search for my food.
I would recommend this to a friendNo More Defrost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old freezer was the kind you had to defrost. It's great to open this new freezer and not see all the buildup of frost.
I would recommend this to a friendExcellent Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FYI - Will pay more for a stand up freezer vs a chest freezer Has plenty of room and the shelves in the door are great for little things. Don't have to move things around to see whats inside.
I would recommend this to a friendWorks great for additional freezer space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new Frigidaire upright freezer. It really helps us store our extra freezer items that don't fit into our refrigerator/freezer.
I would recommend this to a friendPerfect Upright Freezer for our needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a prefect upright freezer for our needs along with the space that we have available especially in an older style house. Haven't had any problems with it and its running great.
I would recommend this to a friend- Cons mentioned:Shelves
Freezer with out a top shelf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this freezer on clearance, but it didn’t have a top shelve. It has been a pain and loss of usable space. Very disappointing.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, PartialProduct. We understand your position regarding missing a shelf in the freezer. We would like to see if there is something we can do to assist. Please contact us via email referring to this review. Our email is [email protected]. Kindly, R'Shaye
It’s cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s freezer. Only real options are size and horizontal versus upright... it keeps things frozen. What you end up buying will depend on how big the body is I guess.
I would recommend this to a friendThis is a simple freeze that really meets our need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a back up freezer to place in the garage. This freezer met our needs and didn't break the bank. It does exactly what we bought it for.
I would recommend this to a friendPerfect size for needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This upright freezer has been perfect for using as a beer fridge. I put a Johnson temperature control on it and the shelves adjust to hold any size bottles.
I would recommend this to a friendOne of the best deals ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a super great deal on this product and it was just what I needed. Its working great and storing all my food well. Thanks Best Buy Tempe and Chandler Mall
I would recommend this to a friendExcellent Freezer For The Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent freezer for the price, a lot of space inside, looks nice on the outside and works well. Wish it had another shelf at the top but other than that love it.
I would recommend this to a friendSmaller than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched from a 7 cu. ft. Chest freezer to this. Since the capacity is double I expected it to be larger but it is small and doesn't hold more food because of the configuration. The only benefit is that it's easier to see and reach what I have so I actually use it. The door shelves are tiny and barely hold veggie bags. I would definitely go a different route next time but I was going for inexpensive. Still, great quality for what it is and does the job.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, SpoonfulofSugar! We are bummed to hear that you are not fully content with your purchase and appreciate your feedback. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you ever need any immediate assistance or have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara
Smaller freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my homework and believe we got the best deal at Best Buy. Delivery was as they told us and for $20 more they took the old one away.
I would recommend this to a friendGreat space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer meets my family's needs for a great second freezer. The inside is well lit and it is easy to locate frozen items. The door storage is a real plus.
I would recommend this to a friendNice no frost freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good energy efficient freezer, It fits perfectly in my garage. With the adjustable drawers, it gives me more room for my large stuff like meat that I buy at warehouse clubs,
I would recommend this to a friendGood size, good capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at upright models and at chest-style freezers. This one has the optimal capacity and ease of use, while using minimal floor space. A perfect fir.
I would recommend this to a friendGreat freezer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful freezer! Prefer these upright freezers - easier to get heavy things in and out.
I would recommend this to a friend