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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 926 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the size and storage space of the 13.8 Cu. Ft. Upright Freezer, frequently praising its affordability and frost-free design. Many also appreciate the bright interior lighting and reliable temperature control. However, some customers have noted concerns about the freezer's noise level and the difficulty in opening the door, while others wished for additional shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 926 reviews
  • Rated 4 out of 5 stars

    Keeps things frozen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to help store my frozen stuff. Glad to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basic and it does the Job. What more need I say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed additional freezer space. Purchased for home and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad fair value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all works as it should..I give the freezer a thumbs up..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is as good as can be expected for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for additional food storage in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having a frost free freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me back weekend time by not having to defrost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price,proformance and looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It`s a freezer that does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Frost free

    Rated 5 out of 5 stars

    Spacious Cooling Efficiency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidaire 13.8 Cu. Ft. Upright Freezer in pristine white is a testament to efficient design and reliable cooling performance. This freezer stands out as a versatile and spacious solution for those in need of extra frozen storage. With a generous 13.8 cubic feet capacity, this upright freezer provides ample room for organizing and preserving a variety of frozen items. The adjustable shelves and multiple storage baskets offer flexibility, allowing you to customize the interior to suit your storage needs. The frost-free operation is a game-changer, eliminating the need for manual defrosting and ensuring your frozen goods remain in optimal condition. The exterior temperature controls provide easy access for adjusting settings without having to open the door, helping to maintain a consistent internal temperature. The upright design enhances accessibility, allowing you to easily locate and retrieve items without rummaging through deep, chest-style freezers. The bright LED lighting inside ensures visibility, even in dimly lit spaces. Frigidaire's commitment to energy efficiency is evident in this freezer. The Power-On indicator and Door Ajar alarm contribute to both energy savings and the longevity of your frozen items. In conclusion, the Frigidaire 13.8 Cu. Ft. Upright Freezer in white is a standout appliance for those prioritizing efficient and spacious frozen storage. Its sleek design, user-friendly features, and reliable performance make it a top choice for families, homeowners, or anyone in need of a dependable freezing solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great help for the kitchen and for the liquid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just the right size for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with purchase. fits my needs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 2 months now. Well worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very loud. Makes high pitched squeal. Doesn’t have everything as advertised.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Sooner! Thank you for sharing your feedback with us. Typically, the compressor operates at a higher pressure when first starting and the noise should disappear as the refrigerator continues to run and balance pressures. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound, which is normal. Should you have any questions or need immediate assistance, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. –Ciara Frigidaire

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tech come out. Problem, after opening the door once, could not re-open it. Best Buy tech, my husband and myself could not pry it open. I returned freezer within the 15 day return policy. Frigidaire did respond on a review I did for them and said I needed to completely fill the frig and this would decrease the vacuum that was making it impossible to open.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, rmk52! We're sorry to hear of the experience you've had with not being able to open the door of the freezer. Although this comes from the tightness in the door seal and understand that you've already returned the freezer, we hope that you will reconsider our brand in the future. ~Courtney Frigidaire

  • Rated 3 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My only issues are that it came without grommets and then they sent too few and it looks impossible to do yourself. Secondly, it moves when u open freezer. Is the seal too good or is the bottom too slippery?

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there, sunshine! To install the grommet, press it down on the shelf rod until firmly seated. Slide the shelf grommet into the wall grommet until they are flush. There are instructions with diagrams on page 5 of the Owner's Manual. In regard to the door seal, leave the door closed for a while before reopening it. The vacuum is strongest when the freezer door is first open and closed. The vacuum gets less extreme several minutes later once the air is fully cooled inside. ~ Brandi Frigidaire

  • Rated 3 out of 5 stars

    Received a defective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective item for the first delivery. Temperature never fell down below 32F during at least a week of observation period. Requested for a replacement and it is now working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to brag about. It’s a freezer that holds frozen food. This freezer is a bit on the small side but it’s intended purpose is there.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your feedback, Erik. I will be sure to pass along your concerns to our Design Team for particular production models. Kindly, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Everything I wanted and needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer died right after thanksgiving so I needed something quickly but at a good price. we shopped around but as usual found the best deal at Best buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dimensions are incorrect, VERY loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-places on the specifications it showed the overall depth 27.5" (showed with handle) Actual depth was 30.5" without handle, and 32.75" including handle. we only had it plugged in one night and it woke us up several time during the night with several walls between us. It was way too deep for the location so we returned it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Jimw! We thank you for taking the time to provide us your feedback. We understand some sounds coming from the freezer can be clamorous. Your freezer can make many sounds such as vibrating, sizzling and rattling; which are apart of the normal operations. We apologize for any incorrect information you were able to view pertaining to the dimensions and will be sure to make the proper channel aware. Kindly- Ciara Frigidaire

  • Rated 3 out of 5 stars

    Nice upright!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled order. Door would have hit my car in garage. Ordered a smaller model

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Karen.
      We are sad to hear you have canceled your order. We hope we will have another chance to provide you with an awesome appliance. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
      Kindly,
      R'Shaye Frigidaire