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Frigidaire - 16.6 Cu. Ft. Frost-Free Upright Freezer - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 246 reviews

  • 20%
98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 246 Reviews
  • Rating: 5 out of 5 stars

    Perfect Size & Design

    Posted
    nzski69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This upright freezer is exactly what we have been looking for and so much more! The most important feature I was looking for was big wire shelves. I got that plus pockets on the door just like in the refrigerator. Now, instead of having to keep all the small things in boxes, you can open the boxes and put the contents on the door and easily see everything you have in the freezer every time you open the door. You can stack full size frozen pizza's, whole turkeys, whole chickens, whole hams, wholesale store size boxes of prepared foods like lasagna and chicken piccata and still have room for giant bags of frozen veggies, bacon and those fish you're going to catch next weekend. We keep a list and cross off items as we use them but unlike most freezers where everything is stacked on top of each other and you have to dig to find what's on the bottom - and you end up throwing away half of the stuff because it never gets used - this one is so easy to organize that a list is barely necessary. Best investment if you buy in bulk. I would never go back to a chest freezer again!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Freezer would be great, but...

    Posted
    Gfrie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The delivered freezer has never functioned. The power light didn't go on when it was plugged in. The delivery man in the Geek Squad uniform put his hand on the metal shelf and declared that he felt cold, so it was working. In a standard freezer this might work. But this is a frost free freezer (as he and I had already discussed) so the test would have been to feel the cold air flow, not to feel the shelf. He also said he would get someone out the next day to look at it. When this didn't happen, I spent three days (and several hours on hold) calling to finally get an appointment for someone to come look at the item. The first available slot was in over ten days! And this is not for a resolution of the problem, but rather more fact-finding. Fortunately, we have a working freezer already; we are fortunate not to be depending on Best Buy for a crucial need.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Product /delivery issue difficult resolution

    Posted
    Benycogen
    • My Best Buy® MemberMember

    The freezer works fine. A set screw was missing to attach the door handle. (Assembly is the purchasers responsibility with the basic free delivery.) I called Best Buy and nobody there knew how to get this very small part in the mail to me. I called twice and was transferred to a different number for resolution each time. The first time after talking with two people and being transferred to a third person, after explaining my problem this third person disconnected the call. So I called back and was also transferred two times. This time all the last person at Geek Squad could do was offer to send me a gift card for my trouble. I still don't have this part. I have shopped around for this part and was only able to find it for shipment at a total cost of $17.27 I suggest making sure you check that everything is in the delivery. Although I am not sure what would have happened if I told the delivery people that this part was missing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer; light is very bright!

    Posted
    DudeDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This replaces a 21 year old Frigidaire freezer - in fact, it is almost identical. First, it works well so far! Second, the interior light is very bright, making it easier to see what's inside. Third, if you don't want drawers/baskets, there are not too many choices. We prefer just shelves. and finally, the door seal is GREAT. In fact, too great. It hard opening without moving the freezer! But....the solution is easy. Before pulling on the handle, reach over to the white rubber gasket that acts as the seal between the door and the freezer, and just gently pull back...it breaks the seal and the door opens easily. Only complaint: there is a lock, which we do not use, but they replaced a metal barrel key with a plastic one! Pretty cheap. If you don't lock it, it's not an issue.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    buy an extended warranty

    Posted
    refrigerator

    My wife and I bought this freezer because the size and price seemed perfect but we didn't buy the extended warranty which was a mistake. The freezer worked fine until a few months beyond the manufacturers warranty. We had this thing fully stocked with food and lost all of it which I estimate to be between $200-300 because it stopped freezing and started simply cooling to high 30's low 40's like a refrigerator. On the coldest setting the freezer will freeze and then intermittently warm up to refrigerator temps. We are too afraid to store food in it until we pay a repairman to fix it. I remember the times you paid $500 for something to last more than a year. Very disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Initial Comments

    Posted
    abcd

    This freezer replaces a 14 cu ft freezer that gave up the ghost, we wanted one a little larger. Can't comment on long term performance yet, but have a few initial comments: ● Best Buy delivery was great. Ordered Friday morning, delivered Monday at noon. Also BB had the best price. ● As others have commented, the freezer is a bit loud when it runs. But if it performs decently, we can live with the noise. ● And yes, the door is difficult to open, but this is a good thing IMO, it's keeping a good seal. I've found the easiest way to open is pull slowly from center of door, to slowly break the seal. A quick 'yank' on the handle is not effective in breaking the seal. All in all, initially pleased with this purchase and would recommend to others. - djb

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Exactly what I wanted

    Posted
    ECANDME
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking to replace an old upright freezer that was not frost free. After much research - this is the freezer I chose, and I love it! The light is bright, there is plenty of room for our needs, and I love the fact that it will stay frozen for two days without power should our lights go out during storms or what-not. The only negative that I see is that the shelf guards on the door shelves are a weaker plastic and if you put pressure on them they appear to "give". Keeping small items in the door is fine, but I'm leary to put anything that would put too much pressure against them. Overall I would purchase again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice, simplistic freezer that performs!

    Posted
    MattyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I shopped a ton of different freezer models before settling on this one. I've had two refrigerators fail recently due to circuit board failures, so when it came to buying a freezer I wanted simplicity. Frigidaire was the only brand I could find that had the right size with electro-mechanical controls instead of a digital control board. Hopefully this will help reliability over the long haul. I've had it installed for a month and it is quiet, holds more than enough, and stays a consistent temperature. If anything changes I'll update my review, but at first blush this one seems like a winner!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    HyeGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I read the reviews before purchasing... knew MORE than the sales people at best buy. So with that said - these days you're taking a chance with anything you buy. So far this has worked although it's been a few weeks at best. I like the way it vacuum seals itself. No visible frost so far. If it stays this way it would be great! Unlike the $4,000 SONY TV we got a few months ago and wrote nice reviews on that... and now it's a 75 inch useless P.O.S! With Bestbuy being paid in full - they have no help on the matter. So no mater what you buy - you're chancing it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of room

    Posted
    UGHH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had this freezer since June 2016. So far so good. Plenty of room, easy to view items and lots of door storage. A storage basket for the bottom would have been nice. I have noticed recently that there has been an accumulation of ice & frost at the top of the door. I am not sure if that has something to do with what we are doing, like the kids not closing the door totally or something else. I am monitoring & making sure the door is not ajar before I make a call to the warranty department. Other than that I like the freezer very much..

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Finally got it Hooked up!

    Posted
    Fatherlewis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We didn't have the space where this was going cleaned out when we had it delivered, but once we got it cleared out, this went into the space nicely. So far, seems to be doing a great job. And Best Buy, as usual, did a nice job making sure I had the best price. The only complaint that I have, is I sent an email to corporate regarding the delivery associates, and NEVER got a reply back. I was somewhat disappointed in the corporate structure for never responding back to me. Especially given my history in retail sales and customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Upright Freezer

    Posted
    Fruitcakes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The items arrived as expected and there was very good communication informing us of exact delivery times, etc. Price was also matched to a local appliance store. We like the versatility of an upright for both frozen meats as well as being able to easily access stuff for the kids - freezie pops. ice cream, etc. The light is nice a bright too for easy sorting, reading and spotting the items you are looking for.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Freezer

    Posted
    ScottM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always loved upright freezers. Easy to get to the food you are looking for. This freezer works great. When the freezer door shuts you will hear the vacuum sound (like a hissing). This is normal. Our other upright freezer does this also. We have ours in the basement next to our other freezer so if it is loud, and I have never noticed it even being in near proximity to it, I haven't noticed. That being said, all freezers make some kind of noise. All in all, very satisfied. Also, Best Buy delivery was excellent! Would definitely do again!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with my Freezer

    Posted
    Max7
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am happy with this freezer. I only gave it 4 stars because it’s not perfect ... it does make a humming sound, but I learned that all freezers have that. I also don’t care for the cheap quality door holders, however, it was the only name brand I could find that would easily hold all my Ball canning jar sizes. Two door shelves hold 5 half gallon jars (10 total) & 3 other shelves hold 6 quart Ball jars each (18 total.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great freezer

    Posted
    2222906573
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice size freezer. The seal is amazing you have to really put muscle in to open the door. Shopped around and this was the best price anywhere. Ordered online after looking in store. Delivery was very quick and easy. Only reason not a 5 star is the freezer had a small dent in side when delivered. I was offered a replacement or a percent off. I took the discount, as dent does not affect the freezer. so far very pleased with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Size Freezer

    Posted
    Jubilee1975
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went from a 7cu ft chest freezer to this 16.6cu ft upright freezer and love it. The size is perfect and it is so nice to be able to see everything in the freezer now. So far the freezer is working without any problems. I’m glad that I didn’t go any larger as it wouldn’t have fit in my garage next to my extra refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous Freezer

    Posted
    Boymom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This freezer is superior to our former one. It is tall with 4 shelves and shelves in the door also. I can fit all of my frozen foods and organize them for easy finding. There is even a light for those late night food emergencies! The door makes a great seal so even outdoors there is no condensation and the food stays cold with no frost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good freezer

    Posted
    Thomas
    • My Best Buy® MemberMember

    This is a replacement freezer and this what we like: 1. Size for us 16.6 good. 2. Freezes fast. 3. Excellent seal. 4. Good lighting. 4) little noise when compressor on buts its in garage and don’t hear it. 5) has a key lock

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Exactly as expected

    Posted
    Hershey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Freezer performs exactly as expected after reading other reviews. It's a bit louder than a refrigerator but it's also a good bit cheaper. I would easily pay $50 more if the door hinge was reversible but I knew it wasn't before purchasing. Only improvement I would recommend would be a door release as it is difficult to break the vacuum seal it creates when it shuts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice basic freezer

    Posted
    Kenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Freezer has large open space and shelves for larger items. Replaced an older similar sized Frigidaire which had cheap metal shelves in door which were easily bent and fell out. This one has plastic molded shelves in door. Freezer is moderately noisy, but is in my laundry room less than 25’ from my TV and I cannot hear it run. I am totally satisfied with my purchase.

    I would recommend this to a friend