Customer Ratings & Reviews

Very nice product. Do think should've been wrapped for delivery though. Slight dent mark on freezer handle I do not recall seeing up on purchase though. Price was pretty good.

I love this refrigerator. Definitely works great. Was a reasonable price. Would recommend

Very good fridge , love the lighting. Only bad part is the space is limited.

I intended to buy this refrigerator from Home Depot and somebody told me to check with y’all and I didn’t think it was possible because Home Depot was completely out and low and behold I walked in there and the dude said it would be delivered by Saturday. I was thrilled to death to be told that as it was a gift for my 85-year-old mother the gentleman was very helpful and I will be going back to Best Buy. Great great experience.

Perfect fit for a small home, actually seems to have more space than 18.1 cu. ft. it replaced.

Excellent product, very spacious and fit well in my kitchen.

Great fridge! Everything I was looking for! Install went wonderful as well.

Great refrigerator for the price! Delivery and installation were conducted in efficient and professional manner! Highly recommend this refrigerator!

Love it, everything went smooth, from purchase till insulation complete.

I like this refrigerator because has a lot of space

Great value for a great price! No problems at this time. I’m satisfied.

Fits perfect in the space we have for it, love it!

My Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator in Stainless Steel has been a source of frustration. The constant water leakage not only damaged my kitchen floor but also created a mess. On top of that, the refrigerator produced irritatingly loud noises, disrupting the peace at home. To add to the woes, the freezer had issues with air gaps, resulting in frozen ice buildup. This combination of water leaks, noise disturbances, and freezer problems makes me regret choosing this model. Not recommended and I ended up returning it.

There is an issue with this fridge that prompted me to return it. The whole left side of the fridge in my unit is exposed, and while the side view presented on this site doesn't show it, you can see the "innards" of the fridge that are exposed on the backside of the fridge when viewing it from the side. It's an eyesore, and it is falsely advertised, since you can't see the issue on the website. Everything else about it is fine, so if you don't have the side of your fridge exposed, you should be fine. The bigger problem is how awful trying to return this has been. Here's a list of how the returns process has gone down so far: -The customer support line hung up on me about 10 times, including when I was put on HOLD after talking with someone. -I tried text support, since the phone system wasn't working. The whole process was slow and took over 30min to complete. -They couldn't do an exchange, since like models were on back order and couldn't come until Nov. I can't wait that long. At least we were able to setup the return, and I could purchase a new fridge from a different site. - The return appointment was setup and then summarily cancelled about 4 different times with no explanation. Fixing the issue required me to call into customer support every time, and every time, it kept getting cancelled. Not only that, they had to push by the pick-up date, which was very inconvenient to me, as it requires me to be on site for the pick-up, which is 45min away from my home. This is still unresolved. The issue can't be fixed in their system, so they're escalating it to my local field team to try to resolve it and will try to do it on my original pick-up day. At this point, this has wasted hours of my life, and it is still not resolved. I'm never buying from Best Buy again.

Replaced Norcold propane and electric combo with Frigidaire.

Looks great. A little noisy though. Fits perfectly

Bought this refrigerator in october of 2024. Ive had to replace the hose line 4 times and have finally given up on having an ice maker. Something fromg the unit is causing the steel braided hoses to melt and leaking water from the hose onto my floor and into my basement. I cant afford the water leaking from the unit damaging my home. Fridgedaire wont help so wont be buying from them ever again.

I’m very happy with my New fridge! Just had to buy a container for my lunch meat but that’s no biggy Over all I love it!

Very good product, excellent material , the service of your employees is very good.

Ordered this fridge in February. 6 days later, it started freezing everything in the fridge. Tech said the temp sensor or motherboard must have blown. Got a new fridge. 3 weeks later, the new fridge started freezing everything. Not much help from Best Buy. Would not recommend this fridge to everyone.