Customers value the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator for its size, overall performance, and capacity, with many finding it a perfect fit for their kitchens and praising its awesome storage. The design and quiet operation are also appreciated. However, some customers have expressed concerns about the freezer lighting.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 604 reviews
Rated 1 out of 5 stars
broke after a month
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the freezer drawer broke after less than a month, and came delivered with makes and scratches all over it. Super disappointed, don’t waste your money.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Oh, no! We're sorry to hear you feel this way, Sara. This is a big disappointment for a valued customer like you. We're hoping to put things right. We want to make sure you get the proper care and support from us. This is crucial to regaining your trust. At your convenience, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. -Ruth
Pros mentioned:
Capacity, Noise level, Size
Cons mentioned:
Freezer lighting
Rated 4 out of 5 stars
Does the job without any bells and whistles
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice refrigerator/freezer. Fits in our kitchen which is fairly small. We like the french door style, and replaced our old french door model (different brand) with this one after the old one conked out. We like the bright light inside the refrig when you open it. Wish the freezer had a light. We like the triple shelf/bin system in the freezer. Bins in the doors of the frig are good size. The single shelf arrangement is not that great in the fridge. If you put anything slightly heavy in the middle of the shelf (for instance, two half gallons of milk etc.) the shelf sags or bows in the middle, which it shouldn't; couldn't they make it out of sturdier glass or have half shelves which are adjustable? Frig is quiet however. Does not alert you if doors are not completely shut, which is a drawback. It is nice that the front is actually metal so that magnets stick to it, unlike our old frig. It looks beautiful in our kitchen and we love the size of it. It holds more than it looks. Overall happy with this item and would buy again.
I would recommend this to a friend
Pros mentioned:
Design, Noise level, Size
Cons mentioned:
Freezer lighting
Rated 5 out of 5 stars
Perfect For My Apartment
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old Kenmore refrigerator was acting up, so I shopped for a replacement. The requirements were maximum 68-inches tall due to space limitations and a bottom freezer. This refrigerator is perfect because it is quiet, efficient, and has side shelves. Also, the brushed steel exterior does not show fingerprints requiring continuous cleaning. I never had a refrigerator with French doors, however it seems to allow less cold air escaping when I need an item.
My only suggested improvement is eliminating the ice maker for more freezer space (not connected because I don't need it).
I would recommend this to a friend
Pros mentioned:
Design, Size
Cons mentioned:
Freezer lighting
Rated 3 out of 5 stars
Beautiful product, horrible service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the design and flexibility this appliance offers. I have a very small footprint where this can fit, and the French doors maximize the limited space available. It is a beautiful design, and I like how it looks in my kitchen.
That said, it is not without its headaches. The ice maker has never worked. I have had this for two months, and for the first two weeks I owned it, it did not produce any ice, despite implementing all of the troubleshooting ideas the Frigidaire representative recommended.
Instead, the appliance would make an incredibly loud buzzing sound, usually in the middle of the night. I ended up just turning the ice maker off.
To schedule an appointment to get the ice maker fixed, it has been a royal pain in the neck. I am home today because I had an appointment scheduled. I received a confirmation call on Friday for my appointment today, and when I checked the online status last night, it still showed that my appointment was happening today.
This morning, I went back online to get an updated time of arrival, and it showed my appointment as being 10 days from now. I contacted Frigidaire, and they told me that my appointment was actually for four days from now.
I told them that was unacceptable, and it needed to happen today, as that's when it was confirmed to be, and I had taken the morning off work period they told me that wasn't possible and then try to schedule B for a day that I'm not available. I told them I'm not available on the day they proposed, and they proceeded to book me for the day that I am unavailable.
They asked me if I wanted a different service provider who might have more flexibility, and I said yes, so they told me that provider would be in touch. Once I was finished with chatting with the representative, I called Frigidaire just to confirm all of this, and it turns out that chat representative had still booked me for the day that I'm not available.
The phone representative booked me for a day that I can be here. We will see if the service appointment holds true for the day when I can actually be home to have the work performed.
Moreover, after only one day of owning this appliance, I tried to move one of the bins in the door to provide some more room for tall objects. The bin broke. Frigidaire was quick to send me a new one.
It is completely ridiculous that I spend this much money on an appliance, and then the item breaks immediately or doesn't work at all, and then when I try to remedy the situation, I get the runaround. Unfortunately, that is just the state of affairs in our modern day. I miss the old days of appliances that would last for decades.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Pros mentioned:
Capacity, Design, Size
Rated 4 out of 5 stars
Perfect for Limited Spaces
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a smaller kitchen, and the spot where the refrigerator goes is directly across from a low counter (eating/bar area). The previous refrigerator had a full door, which blocked the entire space when opened, so this refrigerator fit perfectly and with dual doors people can still walk through when getting in the refrigerator. Besides that, there is plenty of room and the layout is perfect inside.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Cons mentioned:
Freezer lighting
Rated 5 out of 5 stars
Just what I wanted. Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I held off on writing this review to make sure it was an honest one. My new Frigidaire stainless steel refrigerator is fantastic! It's the ideal size for a small kitchen and really attractive. Since I don't intend to use the ice machine, I turned it off. The ability to switch it off is a benefit! I don’t like refrigerator water or ice. Additionally, I noticed a concern regarding the lack of light in the bottom freezer, but I don't remember conventional freezers ever having light inside. In any case, it's my favorite kitchen appliance so far!
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance, Size
Rated 5 out of 5 stars
Great Value for the Price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was the exact size we needed and has been functioning flawlessly. It is very quiet and energy efficient.
I would recommend this to a friend
Pros mentioned:
Design, Noise level, Overall performance
Rated 5 out of 5 stars
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Doo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge looks great with its sleek, counter-depth design and smudge-resistant stainless steel finish. It's compact but well-organized, with adjustable shelves and a smooth-sliding bottom freezer. Cooling is consistent and quiet. It doesn’t have an ice or water dispenser, but that keeps things simple and reliable. Perfect for smaller kitchens or households that don’t need a ton of space.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Size
Rated 5 out of 5 stars
Fits perfectly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator fits perfectly in my small kitchen, and looks great. The ice maker is turned off since I don’t have a water line to connect it to. The design is nice, and the food stays cold. I love the freezer compartments.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level, Size
Rated 4 out of 5 stars
Our new Frigidaire counter depth French Door Refri
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice refrigerator. 17.6 cu. ft. counter depth French door refrigerator. Protrusion from cabinets is 3 inches less than the old one. Really like the quietness of it. It makes far less running sound than did my older Frigidaire model. You can hardly hear if it is running or not. The French Door upper area holds a lot of items. Very satisfied with that. The lower freezer area holds less than I thought it would but enough for the average "nest free" couple. My only minor complaint is that opening and closing the freezer compartment is not always a smooth operation. The ice maker tray sometimes seems to hang up momentarily but then comes out with the rest of the compartments. I may just need to adjust my expectations on that because it is not near as smooth as opening an upper freezer on a refrigerator. All in all a very nice item at a very reasonable price by today's standards. I give it 4.5 stars but don't know how to make the fifth star a half star in this review.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Size
Rated 5 out of 5 stars
Great refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so happy with this puchase. I live in a condo and after searching for the right size for my space i found it at best buy. It fits the space beautifully and looks great. This refrigerator has ample space it was surprisingly roomy. Don't hesitate to buy this.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Very nice refrigerator
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t have much depth space available in my kitchen, so this fridge was a very nice find. It keeps my food at the right temperature. The ice maker keeps always a good supply of I e whenever I need them. Overall a decent fridge for the price.
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance, Size
Rated 5 out of 5 stars
Great "little" big fridge for an apartment!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome fridge for a smaller size apartment. Plenty of space both in the fridge and freezer. Very nice cooling with a removable/replaceable carbon air filter in the fridge compartment. Digital display. Lighting is awesome and very cool. Fruit and vegetables have their own crispers and function very well. The only downside is that there is no cold cuts drawer. Easily remedied with an add-on (clip on)(bottom of shelf) Amazon purchased cold cuts drawer. Delivery was quick and they did not shy away from filling out a COI for my coop. Overall very happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Size
Rated 5 out of 5 stars
Perfect French Door/Bottom Freezer Refrigerator!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this gorgeous refrigerator/freezer! It's everything I wanted - spacious with lots of compartments to keep everything organized! It is just the right size for me, and I especially love the bottom freezer with 3 compartments and ice maker! Finally, the French door design is exactly what I was looking for! Simply perfect!
I would recommend this to a friend
Pros mentioned:
Design, Size
Cons mentioned:
Freezer lighting
Rated 5 out of 5 stars
Overall, a great fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really happy, overall, with this fridge. Love the large french doors that give access to everything at eye level. It's the perfect size for our space that will allow only a narrower fridge. Two drawbacks - no light in the freezer compartment, and ice maker is in the freezer drawer so you're bending down any time you want ice. Minor drawbacks. We like the fridge a lot!
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
21st Century Technology at it's Best!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Though this refrigerator was slightly smaller than my last one, the interior arrangements allowed for more space usage on the top and freezer bottom. The ability to put a gallon container in the door is great! The slide out bins in the freezer allow for better arrangements of food without digging through piles on a shelf, like my old one. The quiet functioning of this unit along with the great ice-maker and digital panel to see that it is running at optimal temperatures is top of the line.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 4 out of 5 stars
Good refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time having freezer on the bottom-like it much more than on top. Also like the double doors, Wish the vegetable drawers were a bit bigger but this is a small refrigerator. It fits nicely in the my small kitchen's built in space. Disappointed that the air filter needed replacing after only a few months.
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Right size, roomy interior, stays cold
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The smaller size fits the space we have well. The refrigerator operation is mostly quiet with an occasional clunk from the ice maker. We like the small ice cubes. It has been keeping foods cold; our independent thermometer is within 4 degrees of the refrigerator thermometer. We did purchase some bins for cans, cheese, etc. as the shelves are open. The produce drawers don't hold larger items such as a head of celery or cabbage. This is a very good value for the price, so far.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Cons mentioned:
Freezer lighting
Rated 3 out of 5 stars
Bottom mount Frigidaire
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator was purchased because its size fits a particular space. The refrigerator's LED lighting does not start at full brightness but instead "fades in"which doesn't seem to serve any useful purpose. There is no light in the freezer section, making it necessary to open the refrigerator doors in order for its lights to illuminate the contents of the freezer. The unit will have to be pulled out into the room in order to vacuum the coils which are in the back. The little manual that comes with the refrigerator is pretty useless. To access the full owner's manual requires going on line on the manufacturer's website. The manufacturer's customer service rep at the 800# did not know where the coils are located. There is not much adjusting of the door shelves possible, and they are extremely difficult to remove and reinstall. On the plus side, it's an attractive unit and the interior will be easy to keep clean.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for bringing this to our attention. We're sorry to hear that this has been your experience with your refrigerator, and we would love the chance to review your concerns. At your convenience, please don't hesitate to connect with us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is working out great for me. Having the main space on top really helps my back from the strain I had with traditional refrigerators. It fit in my space with room to spare. I would recommend this product. Thank you.