Customer Ratings & Reviews
- Model:
- FFTR1814TW
- SKU:
- 5838302
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the ample size and space of the 18.1 Cu. Ft. Top-Freezer Refrigerator, along with its reasonable price. Many find it performs well and keeps food cold, although some note that it can be noisy and that the freezer lacks a light. A few customers also mentioned that they would have preferred additional features such as glass shelves or a deli drawer.
This summary was generated by AI based on customer reviews.
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Good product. I recommend this to others.
I would recommend this to a friendGreat product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service, Love Best Buy
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better then my $3k fridge in my house!!!!!!!!!!!!!
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs - extra frig for overflow!!!!
I would recommend this to a friendOk for garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for the garage, also purchased a bigger one for my house. Waited 3 weeks for delivery!! The one they brought didn't work!!! Still waiting for another! :(
No, I would not recommend this to a friend- Pros mentioned:Price
Fine for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special but seems to be well made and ok for the price (it’s only been 1 week)
I would recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Nothing fancy. Not as quiet as other refrigerator I’ve had. It’s nice to have the option to change direction doors open
I would recommend this to a friend- Cons mentioned:Noise level
Refrigerator not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was making loud popping sounds and ice was building up on the walls of the freezer
No, I would not recommend this to a friend Shelves not sturdy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves should be glass not rack type bottles keep losing balance toppling over will not recommend
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there LilBoo. Thank you for the quick review of your portable air conditioner. Our team will evaluate your review to help in implementing future design improvements to our product lines. If needed, our team can be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Good basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the most part, but wire shelf in freezer is hard to keep in place.
No, I would not recommend this to a friendWire shelves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire shelves and poor fit and finish. The sheet metal outside has dimples. Truly poor quality.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Mohamad! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. : If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Ok for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller inside than I wanted. I have adjusted and will continue to use it with pride.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Maggiemae8.
Thank you for stopping by and letting us know about your experience!
It’s wonderful to hear how well you’re adjusting to your new fridge.
Should you need us or have any additional questions about your refrigerator’s features, please contact us by dialing 800-374-4432. Our representatives are ready to assist Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
At best average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job but wish it wasn’t wire shelves and the door racks done stay on
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, DanMc! We thank you for sharing your feedback with us and apologize for any matters you have experienced with your door shelves. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you continue to experience any matters, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara
FIRE HAZARD, yet Frigidaire denies any fault!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this unit 3 months ago (June 2019) for a rental. I received a frantic call from the renters to learn that there was a massive amount of smoke coming from inside the fridge. The fire department determined that it came as a result of the light bulb (which doesn't have a cover), causing the egg carton inside the fridge to go up in smoke! This egg carton was in the back left hand corner of the fridge, not touching the light bulb in any way. I asked Frigidaire to at least send somebody to inspect the unit and they told me I could do so at my own cost and that it was the fault of the renter for leaving the door open. Am I off-base when I say that items inside a fridge should not go up in flames simply because a door is accidentally left open? Hope nobody dies.
No, I would not recommend this to a friendFrigidaire Top-Freezer Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sizes of this product looks like it is warped. Motor is no quiet and the bottom rail does not want to stay on Also white cap on top of metal hinge on top of Fridge, pops off when you open freeze door.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh my,
We're truly sorry to see these concerns with your refrigerator. We want nothing more than to help you fall in love with your refrigerator. Please come chat with us on our branded page Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Basic Fridge Arrived With Defective Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new fridge arrived with some minor exterior blemishes (which I can forgive) but also has a mishappen butter door (cannot open). Now I have to wait till Friday for a technician to review the defect. Very inconvenient.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, John. Thank you for your feedback. We understand your position regarding your refrigerator. We are happy to know we are able to get someone out to assist with your dairy door. We are confident they will be able to resolve this matter. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST.-R'Shaye
Good refrigerator for extra one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a second refrigerator it works fine for that purpose
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Axle! We're glad to hear that you are satisfied and enjoying your purchase. Thank you for being a loyal consumer. -CiCi
- Pros mentioned:Price
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 18.1 Cu. Ft. Frigidaire perform as expected. Great price
I would recommend this to a friend - Cons mentioned:Freezer
Freezer part never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frozen never works either everything ice over so freezer burn. or items block vent Refrigerator completely stops. Have to unplugged and plug back in once a week, so whole unit useless.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Tina! We certainly apologize for your experience with your refrigerator and thank you for bringing your concerns to our attention. If there is any contact with the vents, the items will disrupt the air flow and will cause food to freeze. To prevent any freezing matters, we recommend ensuring that there are not any items blocking the vent for proper air flow. If the information provided does not resolve the matters you are experiencing, please do not hesitate to reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience. –Ciara
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a week and it seems to be okay. Time,will tell as the price is cheap and you get what you paid for.good for,rentals or a spare refrigerator
I would recommend this to a friend
