Customer Ratings & Reviews
- Model:
- FFTR1835VB
- SKU:
- 6369429
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18.3 Cu. Ft. Top-Freezer Refrigerator for its spaciousness, affordable price, and efficient use of space. It is well-liked for its cooling performance, durability, and design. However, some customers have concerns about the noise it makes and the occasional difficulty in closing the door.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door operation
FUNCTIONAL DISAPPOINTMENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.*FUNCTIONAL PROBLEM* Door was reversed by delivery guy's as requested when delivered. After about a month, refrig bottom door catches half way through closing and then the bottom hinge makes a big popping sound, VERY ANNOYING! Visual inspection while observing closure doesn't identify where's it's catching. W/O and before taking the door off, and/or apart for further resolve, BB, what's the resolve for this issue?
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
- Pros mentioned:Overall performance
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . No issues with item . Fridge is perfect in my kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Great little fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge! Must be the updated version of the one that lasted me the last 15 years.
I would recommend this to a friend - Pros mentioned:Size
Great Deal.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rated high by Consumeer Reports. Perfect size, no frills, great price.
I would recommend this to a friend - Pros mentioned:Design
fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Good design and simple
I would recommend this to a friend - Pros mentioned:Overall performance
Frigidaire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works and looks great, fits right in the kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Just what I needed to update my kitchen Thanks
I would recommend this to a friend - Cons mentioned:Noise level
alarming noises one day after installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator starting making alarming noises one day after installation. Certainly something is very wrong. When manufacturers and vendors make and sell bad products they cause enormous inconvenience to consumers – this bad purchase has taken away hours of my life and if I don't get some help and recompense from BB and/or Frigidaire very soon I am contacting the California Office of Consumer Affairs. Do not buy a Frigidaire product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Danco! We greatly appreciate you taking the time to provide us with feedback. It is so unfortunate that you have had this experience with your top-freezer refrigerator in such a short time, and we can understand your disappointment. Although this is an unusual occurrence, we'll examine how our technician can approach fixing the problem and determining whether it stems from an installation or manufacturing error. If you need further assistance with scheduling a servicer to take a look at the appliance, please connect with us via Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to lend a helping hand by taking a closer look at your concerns. ~Juan
Absolutely toxic! Cancer in a can.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No, no, no! We bought this fridge and one year, two months later it is giving off a horrible chemical smell- similar to nail polish. Super toxic smelling, it effected all our food, which of course was discarded. Big waste of money and time. We had a repair man in who looked behind the back panel and the panel behind the freezer wall. He could not do anything but said it clearly smelled toxic and dangerous. We called the company and The company said “oh well, too bad.” Don’t Rick your health. This refrigerator is cancer in a can! This is not a Best Buy problem— it’s a product problem.
No, I would not recommend this to a friend- Cons mentioned:Noise level
LOUD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge sounds like a jet engine that is ready for take-off. It is giving off 80 decibels while running and can be heard from every room in the house. I will be returning it.
No, I would not recommend this to a friend - Cons mentioned:Door operation
poor quality Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors dont close they spring back You open fridge freezer opens you close the fridge freezer opens Cheaply made cheaply installed with an attitude
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! We're sorry to hear of the issues with the doors closing properly and we would like to help. Ensure that the refrigerator is installed per the installation instructions from the use and care guide on page 9, we have included the instructions below. If you may have any additional concerns, please feel free to contact us by phone at 1-80-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
All 4 corners of the cabinet must rest
firmly on the floor.
The cabinet should be level at the
front and rear.
The sides should tilt ¼" (6 mm) from
front to back (to ensure that doors close and seal properly).
• Doors should align with each other
and be level.
Get a different brand!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against best buy, it is the manufactures fault. We have gone 3 months with no fridge due to this one going out after only 7 months of using it brand new.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JayC. It is so terrible that you have gone through this. We want you to know that, as a customer, you are significant to us and that we will make every effort to meet your needs. We want to make sure this is addressed properly. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth