Customer Ratings & Reviews
- Model:
- FFTR1814WB
- SKU:
- 6486379
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 18.3 Cu. Ft. Top Freezer Refrigerator for its compact size that is ideal for small living spaces, such as apartments and RVs. Customers also appreciate the adjustable shelves and spacious interior that provides more storage than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been absolutely wonderful! Delivery for product not so great as it took much longer then expected or informed
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Shar. Thank you for sharing your feedback. We're sorry to hear about your experience with delivery people. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Mad!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this refrigerator six months and the refrigerator part is broken in the freezer is on and off working.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi TeeM, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us, or please feel free to reach out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Refrigerator stopped working 3 months after the warranty expired. Had to throw away $250 worth of food.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Joshua S.! We’re truly sorry to hear about the trouble you’ve experienced with your refrigerator and the inconvenience it caused, especially with the loss of your food. We understand how frustrating and disappointing this situation must be.
While the warranty period has ended, we still want to help you as much as possible. Please consider reaching out to our Customer Support team via Live Chat on our website or by calling 1-800-374-4432. Our team may be able to assist with troubleshooting, repair options, or potential solutions.
Thank you for sharing your experience with us. We appreciate the opportunity to support you. - Maico
A great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge so far. Delivery was fast and easy to setup.
I would recommend this to a friendcicero
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was as described. came when promised. recommend if no frills is needed on the fridge
I would recommend this to a friend- Pros mentioned:Capacity
Garage fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge and freezer have been great so far. A lot more room than I was expecting so perfect for a garage fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It does it’s job. Highly recommended
I would recommend this to a friend Has not been delivered yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been delivered. Premature question Has not been delivered yet Premature question
No, I would not recommend this to a friendTerrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy messed up this transaction all the way through.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for your review. We’re sorry to hear about your experience and would like to help resolve any issues you’re facing. Please connect with us via Live Chat or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you. We look forward to helping you! -Yhano
Refrigerator horror story
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team plug in the Frigidaire and nothing happened. It didn't work at all. Cannot evaluate it was broken right out of the box.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. We appreciate you stopping by to share your feedback on your refrigerator. The installer or delivery team should check for any possibilities as to why your appliance is not working. There are also some tips that you can use from the Use and Care Manual on page 28. One of the common issues is that the plug is not tightly pushed into an electrical outlet. We are here to help you. If you need more assistance, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth
PoorQA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product overheated constantly. I've never had a refrigerator to do that.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are disappointed to learn you are having issues with your refrigerator. We would love to lean more about your concerns so we can see what options are available to quickly resolve this matter. When you have a moment, please join us via Live Chat on our branded site. -Bianca
Horrible Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 1 week. Not a good purchase.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, AWing! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
- Pros mentioned:Capacity, Size
Deep freeze and refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Nice size and very roomy for products.
I would recommend this to a friend - Pros mentioned:Temperature control
Best of that size.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great inexpensive fridge. This is the upgrade to the fridge we had for years. This one is better. It still has that colder edge in the back so don't put veg or sour cream there. The door shelves are so much more spacious since they don't have those weird compartments that no one uses anyway. Individual cooling settings for the shelves at the bottom which is very convenient.
I would recommend this to a friend Frigidaire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Very quiet. My previous Frigidaire lasted 32 years.
I would recommend this to a friendTerrible experience, Terrible noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called because runs loud & snaps/pops from fridge & freezer. Repair man leveled, thot might be ok Given appointment on last return day so then couldn’t return. Pop count after he left was 14 after closing door once. Now making whining noise too. Door hard to open.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi,
We're sorry for the troubles you're experiencing with your refrigerator. We understand your concerns and would love nothing more than to help in any way that we can, please come chat with us live on our branded page, Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Do not buy an appliance here!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refrigerator from a local best buy on 8/20. It was delivered on 8/22. Unit is faulty. Called best buy they sent me to some 3rd party that I wasnt even aware was involved. Smh. Lesson learned!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate your review, and thank you for bringing this up to our attention, MAC86.
Please accept our sincerest apology for the incident that happened, especially since it was a brand new purchase unit. We understand that you're in the process of having the issue diagnosed by a technician so they can repair or change part(s) on the appliance.
Consumer satisfaction is of the utmost importance to us here at Frigidaire. We are here and
ready to step in to help make things better. For any help needed, please connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
