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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 216 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 18.3 Cu. Ft. Top-Freezer Refrigerator for its spaciousness, affordable price, and efficient use of space. It is well-liked for its cooling performance, durability, and design. However, some customers have concerns about the noise it makes and the occasional difficulty in closing the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 216 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suddenly we needed a new fridg! Perfect one for us found and ordered to be delivered in two days. Still in the box, the guys opened, had me check it out, brought it in and back in business. Nice Frigidaire. Love it! Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Shirl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new frig. It is a perfect fit. My only regret is there is no light in the freezer, but overall I would recommend it. Very roomy for the size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Disgraceful Retailer Named Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was cancelled due to the following horrific experience; NOTHING SHORT OF A NIGHTMARE! Untrained employees who are instructed to speak with customers for only several minutes, at best, do not merit my business. THIS IS NOT TRUE CUSTOMER SERVICE! I was treated as a subhuman after having endured monetary misrepresentations (or supposed credits) for damaged appliances - after waiting 14 plus hours for my delivery. The attempt to pick up my damaged appliances was cancelled -DURING THE SCHEDULED PICK UP day. Best Buy technology has yet to permit me to return my damaged items after days of waiting, creating additional delays, and preventing me from replacing these appliances from Best Buy or another competitor. Need I go on? Best Buy does not merit my business. Best Buy needs to understand it is customers, like myself who help generate their income and pay their bills.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      ScottG, thank you for sharing your experience with us. We completely understand how frustrating and upsetting this situation must have been for you. Waiting for a delivery, dealing with damaged appliances, and experiencing delays with returns can be incredibly stressful, and we’re very sorry that your experience did not meet the high standard of service we strive to provide.

      While some aspects of this process fall under Best Buy’s operations, your feedback is important to us, and we truly empathize with the inconvenience and frustration you’ve faced. We appreciate you taking the time to share your perspective, as it helps us better understand the challenges customers may encounter and work toward solutions that improve the overall experience.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you again for your feedback, and we hope the remainder of your day goes more smoothly. - Maico Frigidaire

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the heat out and the cold in... Couldn't ask for anything nore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a rental fridge. Short term purchase and I would recommend this one to anyone looking for a quiet clean and sturdy fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as my old refrigerator. Not fancy, fits well in my kitchen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Frigidaire refrigerator! Delivery was great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gurgling fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but a little noisy, runs often and makes a gurgling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought on the fly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - I haven't any complaints. My Refrigerator died and I bought this sight unseen. Saleswoman was great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service is just as important as a nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several years of having a small apartment fridge, I was excited to upgraded to this lovely fridge and was so happy for all the extra room! Apparently I wasn't supposed to actually use all that extra room because after only 7 months of using it, it broke. Whatever, sometimes things need fixing. But Frigidaire service is awful. After throwing away all the spoiled food in my fridge, getting a confirmation call for my repair service and moving everything out of the way to make room for said repair, Frigidaire cancelled my appointment a few minutes before they closed the night before my appointment with a TEXT. And suggested a reschedule SIX DAYS LATER, with a five hour window in the middle of the work day. Maybe they are able to live without a refrigerator, but my kid prefers cold unspoiled milk (I know, she's a handful). Of course its the weekend so they are closed and I cant speak to anyone until Monday. And I cant get a different refrigerator repair person in here because it will void my warranty. Which maybe doesn't matter as they dont seem to prioritize customers or fixing their faulty products. My apartment fridge was a whirlpool, in 5 years I never had a problem. I should have stuck with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgidaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for an affordable price. This one has 3 shelves on the right door and most usually come with 2. It has plenty of storage space more than one of my double door fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Frigidaire 18.3 Cu. Ft. Top Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, practical with good capacity and style.

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to deal with the delivery people is a complete nightmare. I order a refrigerator and It was delivered with a defective door. The door will not close. I called the people who made the delivery and of course, no answer. I also text them and no answer. Now I probably have to wait another two weeks for them to send somone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, spacey fridge. A little noisy at times, but its intermittent; the other times its quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator,very simple not all complicated!These are the refrigerators that last!Not like the ones with TV monitors and ice makers that breakdown easily!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SERVICE GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for our needs and the price was right. From sales help to delivery we had great customer experience. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Thats all I have to say. Very cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Frigidaire refrigerator. It's very roomy compared to my older Maytag top freezer. It is much more quite too. And, Best Buy delivery was quick & courteous. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints from the renters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our condominium and had it delivered for free while we weren't there. As far as I know it works great because we haven't had any complaints from our renters. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a solid refrigerator. I would have preferred handles on the doors vs the finger slots but was looking for an inexpensive back bar unit. This meets the needs

    I would recommend this to a friend
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