Customer Ratings & Reviews
- Model:
- FFTR1835VW
- SKU:
- 6369428
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18.3 Cu. Ft. Top-Freezer Refrigerator for its spaciousness, affordable price, and efficient use of space. It is well-liked for its cooling performance, durability, and design. However, some customers have concerns about the noise it makes and the occasional difficulty in closing the door.
This summary was generated by AI based on customer reviews.
Short Warranty and Damage upon Arrival
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator in May of 2022. It was backordered and I had to wait quite some time to receive it. When it did arrive it, the outside door was dented. I requested a replacement and BB did exchange it. The replacement refrigerator had the same issue, damage to the outside doors. I contacted BB and accepted compensation for the damage as I could wait no longer for a refrigerator. Now just shy of two years the refrigerators compressor has failed. I paid $130 for a local service company to come check the refrigerator out, they stated that replacing a compressor is close to $500 and recommended purchasing a new refrigerator. Which I did, but not from Best Buy, and not a Frigidaire.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
- Cons mentioned:Shelving
Disappointed - no freezer shelf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars if it came with a freezer shelf.
I would recommend this to a friend - Pros mentioned:Design
Good refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is functional, keeps its temperature, and holds lots of food. I like the deli drawer that moves back and forth to allow different items to fit on the shelf below.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, great value for the price, maximum utilization of space
I would recommend this to a friend Excellent Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase process with Best Buy was easy. The delivery process was simple to schedule.
I would recommend this to a friendDented upon delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dent in the door upon arrival. I don't know how to contact anyone to get it fixed.
I would recommend this to a friend- Pros mentioned:Capacity
A Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more storage room and convenience features. Well-built!
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, no complaints. Replaced my old one with this one. Easy install.
I would recommend this to a friend Quiet and spacious fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is quiet, nice and spacious. It is better than whirlpool.
I would recommend this to a friendPerfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our frig is fine. One bottom drawer doesn't fit right and it is missing the cover on the top screws from where tge door was reversed. Otherwise satisfied. It is just the right size and no protruding handles which were key factors in the purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Great budget fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the money. Using this in a rental unit. Order online and they deliver and install refrigerator. That easy.
I would recommend this to a friend Good fridge for the price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! The even cooling system is awesome! Good fridge for the price.
I would recommend this to a friend- Pros mentioned:Overall performance
Good Refrigerator for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerators are great. The delivery experience was just okay (fair).
I would recommend this to a friend Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old fridge broke and decided to go with this brand and size. This is your standard fridge and has lots of space.
I would recommend this to a friend- Pros mentioned:Overall performance
Frigidaire.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my replacement Refridge. I am very happy with it, very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Unit!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a killer unit for the price. It looks great and functions well. It's been three months and we have no complaints about it.
I would recommend this to a friend - Pros mentioned:Overall performance
Works Fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at BestBuy scratch & dent outlet store. Fridge is scratched & dented but works fine and was a decent value especially considering the pandemic pricing that's taking place.
I would recommend this to a friend Do not buy!! Horrible service with manufacturer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than 6 months ago and stopped working. First service tech left and said fridge was no repairable. Then nothing. Called again. 2nd tech never showed up. 3rd call - tech cancels call before arriving and said it would be replaced. However, NO ONE EVER SUBMITTED THE ACTUAL REQUEST/TICKET FOR REPLACEMENT. A whole month has gone by with no working refrigerator! Unbelievable. DO NOT BUY THIS PRODUCT!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your ongoing frustration with your refrigerator and the service experience. This is certainly not the level of support we aim to provide, and we understand how difficult it must be to be without a working fridge for such an extended time.
Thank you for sharing these details—it’s important for us to know where the process is breaking down. We encourage you to reach out directly to our customer service team or provide us with your contact information so we can escalate this matter immediately. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect for an extra refrigerator. Plenty of storage in both the freezer and the fridge
I would recommend this to a friend - Pros mentioned:Capacity
Frigidaire Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, I can put my milk and juice in the door, love the storage!
I would recommend this to a friend