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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 3.9 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers have good things to say about the 19.8 Cu. Ft. Chest Freezer. They appreciate its large capacity, with some even saying it has enough space to hold a whole cow. Customers also find that the price is reasonable for the quality of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing space and quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a entire processed cow over 500lbs of meat. Two processed deer over 100lbs of meat. About 60lbs of chicken. Random veggies about 100lbs and other items in the freezer with additional space still open. Power has gone out multiple times over the past almost year and a half and everything has stayed frozen. Best freezer you can get for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and spacious,easy to move around or reposition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my basment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome, it has lights inside and have wheels. I can easily move it arround by myself if need be. I put it on the lowest setting and it freezes everthing nicely. Great buy, got it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well great price very large. has enough space to hold a whole cow love this freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large open freezer that will store most anything you want frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large freezer that is good to hold lots of items. I have a large garden and store lots of salsa I make at end of season. Also currently storing 3 large turkeys and many apple pies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    so long sucker 800 dollars down the drain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer hasnt worked from day one it doesnt freeze your store has been useless in resolving my issues what they told me was i couldnt bring it back so long sucker now its up to frigidaire to make it right no help from best buy and i spend alot of money there never again

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Williamc! Thank you for sharing your experience with our product. Your appliance is covered by a one-year limited warranty. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order and easy pick up also.. We haven't had our freezer long but we love it and good for our family size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YUP! This Works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this delivered by Best Buy (Feb 2020) It's now May 26, 2020. I have currently 540lbs of beef in it, (if that is all I had in it was beef, I would EASILY get at least 90 ten pound tubes of hamburger in it BUT, Im using it for other things as well) along with 25lbs of pepperoni, 10lbs of Parmesan cheese, 50lbs of bread style product, 5lbs of mozzarella, You get the idea right? A L O T of stuff! (With room for more!) It's all frozen solid! It's quiet, has a nice daylight bright led light inside. The power cord, I don't remember how long it is, I would say at least 6ft. Has your typical U.S. three prong plug. Can't say anything about the casters, didn't need them so, didn't pop them in, but mine aren't "bad" quality, it's not your going to race this freezer down hill. Overall? Its been reliable, quick to get down to temp (about 12hrs, after letting it sit (just in case) for 24hrs) Only reason I don't but another one, I don't have the room for it.......yet! Go for the free home delivery! It will save your back, and... its FREE! All you have to do is make sure they have a clear path and wah-lah! Done and DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great. The price and quality are top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It def seems much much bigger than just 5cu ft bigger than our old 14.5 cu ft freezer. We are very happy with it.k

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a freezer that was big enough to hold half of a cow in it. Plus has plenty more room to store other stuff too.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, None! Thank you for your review. We are happy to hear how spacious your appliance is. We are here should you need further assistance. Connect with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Bad seal, dented, castors are a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is big and gets cold. I bought this for the castors and they're a joke. 2 have locking mechanisms that are inaccessible when installed and don't clear the surrounding components so they can't spin. Clearly an after thought. The item arrived dented and the door seal didn't fully close so frost would form in under 24 hours around the areas that didn't seal well. Not impressed. Exchanged for a different brand.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Spearfish25. Thank you for taking the time to share your feedback. We understand your position. We hope we will be able to restore your confidence in our products in the near future. Should you need any assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST. Regards, R'Shaye Frigidaire

  • Customer reviews from frigidaire.com

    User rating, 4.7 out of 5 stars with 225 reviews on frigidaire.com.

    See all frigidaire.com reviews
    frigidaire.com
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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