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Customer reviews

Rating 4.4 out of 5 stars with 229 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 229 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Freezer I have ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is working perfect in our garage. And it is saving us money on our electric bill too!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Sent a broken fridge - wires out and panel hanging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the fridge and expertly delivered by the Logistics company. The freezer itself is nice and has a magnet front and side - nice to know because an LG fridge we purchased did not have a magnetic front - couldn't use magnets! The freezer itself chills fast and the boost button is wonderful. I am, however, giving the freezer two stars because the one I received was manufactured incorrectly. The seals around the door are fine but wires and electronics on the bottom of the door are hanging below and can be pinched by the door itself. Opening and closing of this freezer will eventually wear the cables. I tried stuffing in the cables but they fell out. Additionally, the control touch panel on the front also popped out by merely closing the door. It was like this since initially unboxing the fridge. It can be popped in but does not maintain itself in the fridge door. Unbelievable for a fridge costing nearly a thousand dollars. The build quality on the one I received is something akin to a "store brand" fridge put together by a lesser company. The fridge isn't that deep (which is great!) because it can be put in relatively shallow spaces. When I initially called in to have the freezer replaced after being one day old, the Agent wanted me to call Frigidaire for a service call - unaccepted. I had to call three different numbers before I was able to have a return generated and a new freezer sent. I spent closer to an hour making phone calls. I miss the Best Buy of previous years were things were guaranteed and customers were a priority.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectations. We recommend reaching out to the dealer for further assistance with the delivery issue of the new appliance. - Jessica Frigidaire

  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Good Freezer/temperature gauge broken after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is aesthetically pleasing and has done a great job of keeping our items frozen and fresh. However just after a year of owning it, the front temperature unit is broken and has to be replaced. We cannot control the temperature. Thank goodness it is still cold enough to keep our meat frozen or everything would have been lost.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the installation of your appliance. Please know that we never want our consumers to feel unhappy with their investment. We understand how important it is to have a customer service that you can count on during these times, please feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frigidaire Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Professional and helpful delivery personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just gotta' have it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it!! It's a game changer in the freezer stratosphere! No more issues with space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff Great price delivery not so great cost for delivery to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer and it looks very nice, I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UPRIGHT FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVEN'T HAD IT VERY LONG BUT I'M VERY PLEASED WITH IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I excellent garadge ready freezer. Very roomy and looks great in my garage too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upright freezer! So much space and is exactly what we were looking for! A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old frigedaire white freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking freezer. The rollers were a surprise. Made it easy to maneuver into place. The charcoal goes well with the rest of my stainless steel appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fantastic Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. It has a tremendous amount of space and the glass shelves make it so easy to find what you are looking for. It is also very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second in 2 years higher quality then the rest and others I looked at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is very spacious and the carbon color looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the freezer for one month. So far, so good. No issues. It did get frost on the top initially, but we leveled the feet and had no more issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Impressive Freeze and Amazing Space Inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a Freezer for a while. When I saw this stand up freezer, I was incredibly impressed how specious it was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Freezing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good freezer. I had it one position past the recommended setting and it froze the ice cream so hard that I had a difficult time getting it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago. So far very pleased with the product. Hope Frigidaire will continue making this product for future customers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time, delivery personnel were polite, courteous and quick setting up the freezer in my garage. The freezer has lots of room and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    New Frigidaire Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the look of the new freezer, and appreciate the extra space.

    I would recommend this to a friend