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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the 20.0 Cu. Ft. Garage Ready Upright Freezer, especially its ample storage space and convenient size that is hard to find elsewhere. Users appreciate its overall performance, quiet operation, and ease of use. Additional benefits include the reasonable price, reliable temperature control, effective freezer performance, tight door seal, well-designed shelves, and helpful organization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 237 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Online purchase was quite easy and Best Buy was very accommodating in scheduling the pickup from the store. Fridge works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived exactly as stated and works great! I am very pleased with the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great for preserving the garden bounty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Frigidaire 20 Cu. Ft Upright Freezer! Plenty of space for vegetables from the garden to get me through the winter, and it's easy to organize and find them when needed instead of burying packages in a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy freezer. Very pleased with it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a no frills, but extremely roomy model. I really like how it is frostless. I've been using it for a month and there is not a hint of frost anywhere! I also like the wire shelves which allow for free air movement around your frozen goods. And talk about roomy! The twenty cubic feet of this freezer interior is awesome. It is well worth the price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Organization. Wipeability. outside light and temperature alarm. Ability to stay cold when we lost power. My only complaint has already been mentioned, the location of the gauge and the ease with which it can be easily bumped to change temperature. It's not an ongoing problem, but definitely something I have to watch when I used that shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wishing for a better freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one the interior light went out within 25 minutes. The second one the interior light went out within 30 seconds. Obviously an electronic issue. We decided to keep the freezer because it's such a pain to unload and reload. Wish Frigidaire made a better product. It does freeze the food so that's a plus.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the issues with your freezer’s interior light. We understand how frustrating electronic problems can be, and we appreciate your patience.

      To explore possible solutions and ensure your unit is functioning properly, please contact our support team directly. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is here to assist you and provide any necessary support. - Maria Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smooth transaction for a great brand and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is the perfect size for our garage and needs. Delivery was quick and everyone involved from the store to the crew that made the delivery were professional and easy to work with. No complaints at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very pleased with freezer. Works great very spacious. This is my second one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An okay replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this is 20 cu. ft. It is bigger than my old freezer. BUT, I loved my old freezer. The new freezers don't have locks. Hate that none of them have locks. I don't like the basket in this freezer. Cannot hold as much food as my old freezer did. Do really like that it has so many shelves on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Plenty of room and works great! Put half beef in it and still have room

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great. Spacious lots of room the bottom rack basket is not as tall as our old freezer but it serves its purpose. Zero regrets in this purchase. We have already seen a difference in our electricity use in the first month.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    20 cu ft Frigidaire Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this freezer when our old one died. We looked around for a good price and we found it at Best Buy, as usual. We always look around and we always find the best deals at Best Buy. It was in stock and was delivered to and set up in our garage. I am completely happy with it. We bought a slightly bigger unit, as we cook and freeze a lot. Plenty of space inside. I love the light that shines on the floor so you know it’s on and working. You can’t go wrong with Best Buy appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice full size upright freezer Factory Hiccup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was the size we needed and delivery was free! It had good reviews and decided to purchase. Delivered and unboxed. Got it hooked up and went to close the door. It stopped about an inch from closing. Weird! Did it again. Same thing. You could finish closing it but something wasn’t quite right. Hinge problem! BB came out and corrected the issue. Problem solved, but factory didn’t install hinge correctly. Works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Garage Freezer is wonderfully good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, works well and holds up a lot stuffs, you can easily find items without the frustration of having to dig like into the deep freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Green Light to show the status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice internal configuration. An unexpected surprise is the green light that shows below the door on the front to let you know at a glance that all is operating well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product Ang awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer. Easiest purchase possible. 20 minutes loaded up and on my way!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, it's lite empty and big inside for storage. Not a bad price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage space

    Rated 5 out of 5 stars

    Large Roomy Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot’s of room. Easy to find items in this freezer. Green light shines on floor so you know it’s working at a glance. Wish it was available in stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, lots of room. I have a chest freezer which is hard to get to the bottom of. I am loving my up-right! So easy to see and reach everything and know what I have!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, and very quiet and efficient. It took a little long to get because of manufacturer delays, but very happy with it.

    I would recommend this to a friend
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