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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 233 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers love the 20.0 Cu. Ft. Garage Ready Upright Freezer, especially its ample storage space and convenient size that is hard to find elsewhere. Users appreciate its overall performance, quiet operation, and ease of use. Additional benefits include the reasonable price, reliable temperature control, effective freezer performance, tight door seal, well-designed shelves, and helpful organization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 233 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works really well, maintaining the temperature quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything is working well. Roomy and good arrangement of shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer and the worker was so nice Their appointment was sharp

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    My new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer! Purchased online which was easy. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery persons were polite and careful with the delivery as well as the removal of the old freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on-time, the guys knew their job and did it. They were fast and friendly. I like the spacing of the shelves, and it claims to be far more energy efficient than my old freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer worth more than price. I am enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we purchased it. And it is always full

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a piece of cr*p. One year and one day after it was delivered, the compressor goes out. Frigidaire won't cover the warranty. Says they go buy purchase date, which, my other appliances go by install date. The repair person says most often the fan goes out on this unit due to a design flaw. Well, to fix the compressor costs as much as a new one. Then, of course, the fan could go out t any minute on this model. It's not worth buying and I'll never buy from Frigidaire again. They are worthless. Oh, and actually, it went out exactly one year after delivery, since we had unloaded it the day before, but didn't call Frigidaire until the next day. Another thing- the door doesn't close with a lot of suction, so you never know if it'll pop open or not.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello LynnS,
      Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed our new freezer. It has lots of room for the things we love to keep on hand. I really like the fact that it is able to be put in our garage, that saves us a lot of room inside for other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright led lighting. Storage in door is nice the storage racks are moveable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the best up right freezer I have purchased. I am so happy that the other store was to busy to help me or I would have never went next door to Best Buy I should have known. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and convenient. We were able to store so many breakfast and dinner items for the kids. Super easy and accessible for my little one to get into. Keeps everything nice and cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair value for the money. Lacks key lock, alarm and bottom basket has to be moved manually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year. Just started having problems 3 months ago, the green light blinking and it not getting colder than my refrigerators. They sent a technician through the warranty and he "fixed" it. But the same issue occurred days later. We rescheduled a technician through the warranty, and they simply didn't show up. We call back and they schedule again. They didn't show up. Turns out they assigned the ticket to a company that doesn't service our area, so they simply cancelled the service order. Thankfully we have other freezers in the house or we would have lost a year's worth of beef and chicken.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Larry H, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer! Would definitely recommend! Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great experience. The freezer was a week overdue getting to the store. Got the freezer home and it had a big scratch and dent in the door. Specifically bought this item for the door alarm that it said it had and it didn’t have one. Returned it back to the store same day.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 2 out of 5 stars

    Deceived yet again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were supposed to get this delivered for free as the sales girl told us several times at the store. however we were charged 80.00 after we had to purchase it online because we drove an hour to the store and they did not have the one we wanted in stock. Now waiting on that refund they tell me I'm getting. Guess I'll be holding my butt up a long time it seems,,

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Tammy! We apologize that this has been your experience with your purchase. For any concerns pertaining to installation or delivery, we recommend connecting with your local BestBuy specialist directly for further assistance.
      Should you need help in the future, feel free to reach out via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Sam Frigidaire

  • Rated 5 out of 5 stars

    Best upright freezer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect garage feeezer. Power indicator light below door is brilliant. No more standing on my head digging in bottom of the chest freezer looking for items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend, has come in very handy for our family of 6.

    I would recommend this to a friend