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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its overall performance, ample storage space, and convenient temperature control. Many appreciate its size, quiet operation, and the design, including the shelves, color, and lighting. However, a few customers noted that the directions for leveling the freezer could be more detailed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 204 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great freezer, cools very well and like the shelfs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Frigidaire up-right freezer. It is huge and so easy to access all your stuff vs my chest freezer. It is well built. I like the fact that the controls are on the outside of the door, so they don't get covered by your food. The five shelfs make it more practical to store the food, instead of stacking too many things on top of each other. It cools great in the "Recommended" setting and in my opinion, no need to put it on more cold setting. It is very large, and the perfect size for my big family.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Spacious freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer. Great cooler. Appreciate the LED lights on the inside to see the contents in the dark garage. Had some minor issue attempting to level it because of the small amount of adjustment in the leveling screws. Got pretty close though. Placed a thermometer/hygrometer inside the freezer and turned it on at the middle temperature setting. Cooled fully in about 1.5 hours after initial installation. Temperature cycles every 1hr 25 min between about -8F and 0F. Relative humidity cycles on the same time interval as does the temperature, between about 40% and 50% with a spike at the time of maximum temperature (probably the defrost cycle).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    New model has fixed security of glass shelves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large freezer keeps food at a very low temperature. It took time to level it since our garage floor is not level but now the auto close door feature is vey much appreciated. The manufacturer has made a change to the glass shelves and they are very secure in their brackets. My next step is to add plastic bins to better organize the food.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer! Fits nicely where our old freezer was. Counter depth, factory settings keep everything very cold. Tons of space. Reversing the door swing was a little complicated because of the wiring in the door, but we got through it! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great freezer!y my wife and I shopped the market comparing multiple options and this one stood out. I really like the strength of the racks — although they are glass they are very strong and currently holding an amount of meat that would bend wire racks. The freezer also looks amazing as well - get yourself the warranty for peace of mind but I’ve had it running for over a year now with zero issues or complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great i like the color, the size im very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time when the driver said they would arrive. The freezer is very spacious and love how the door is used for extra storage. I also would say it is very efficient as are as electrical usage. I would highly recommend this freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *Deer Hunters* I am speaking to you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old chest freezer could only hold two deer and some bonus meat and wanted something bigger and nicer looking! This chest freezer fit two big bodied Indiana bucks at the button and second to bottom shelf for organizing. All ground in the wire tub in the bottom and deer loin and jerk on second shelf. You could prob let shove a total of 6 deer or more in the freezer if you wanted too! Love it so far it’s only been a week but no more digging around and trying to stack stuff 10 high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire 20 Cu Ft Garage Ready Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the color, it’s exactly what I was hoping for and matches the description perfectly. The item arrived right on time and in excellent condition, just as stated in the listing. The quality is even better than I expected, and I couldn’t be happier with my purchase. I truly love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Tall and Handsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is so nice. It is super deep and the color is gorgeous! Bonus… you control the temp from outside, directly on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and a good size. The glass shelves and the shelving on the inside of the door are removable which I really like for easy cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item. We installed this in our basement as any it is a wonderful addition.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, looks great. All kinds of room. Camt really ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Frigidaire freezer and all the features that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a beast. It does reside in the garage, but it is beautiful! Tons of storage. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Happy with purchase, Great quality for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, looks nice and sleek, keeps temp and is easy to organize. Plenty of room. Overall happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 3 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it work very well but i like the wire racks better than the glass shelving and when the racks reach the back wall it seems to hold more

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the model FFUE2024AN works well for you. We understand your preference for wire racks—they can offer more flexibility and help maximize space. To further optimize your storage, try placing items toward the back of the shelves, as you mentioned, to make the most of the available depth. This can help you utilize all the space and keep things organized.

      We appreciate your insight, and if you need any further assistance, feel free to reach out via Live Chat or call 1-800-374-4432 Monday through Friday from 8:30 am to 8 pm EST. We're happy to assist! -Yhano Frigidaire

  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage with plenty of room and very efficient. It looks great and stacks the food in height on the door and interior. We can find what we are looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    In love with my new garage fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and bigger than I expected. I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service/damaged goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was well until the drivers left and I seen a dent in the front of the freezer. I contacted the customer support line, complete joke, which I was offered $100 gift card. The following day I noticed even more dents. Again, I contacted the customer support line. The call was disconnected several times. I finally went into the store and I was told by the manager, they could not assist since this was a delivery. The only option they had would be a return exchange. That was over a month ago. I am still waiting on my replacement and the gift card. You cannot speak to the store when you call the customer support line. This was my 1st and last purchase from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We sincerely apologize for the experience you’ve had and understand how frustrating it must be. If you’re not receiving the assistance you need from the dealer, we encourage you to reach out to Frigidaire customer support directly for further help. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Yhano Frigidaire