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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its overall performance, ample storage space, and convenient temperature control. Many appreciate its size, quiet operation, and the design, including the shelves, color, and lighting. However, a few customers noted that the directions for leveling the freezer could be more detailed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 204 reviews
  • Rated 1 out of 5 stars

    Didnt last 3 months...issues out of the box.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this freezer because of the brand. Wanted something that would last years. Well, the problems started right away. Freezer had trouble maintaining a constant temperature, but it was always below zero...until it wasn't. The operating temperature, even on the coldest setting, slowly started climbing. 5 degrees, then 10 degrees, the 15. It is currently running at 19 degrees with a couple of instances where it reached 30 triggering the high temp alarm. Called Fridgedaire and they sent a local tech out who diagnosed two, yes two, bad boards. Freezer is only 3 months old, but we had temp control issues on day 1. Parts are on order. So we wait. The freezer is gorgeous...I just wish it worked correctly.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the appliance for a short period of time. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Frigidaire 20.0 Cu. Ft. Upright Freezer in Carbon and I'm very pleased with it. It offers ample storage for bulk and seasonal items, and its sleek finish adds a modern touch to my kitchen. The adjustable shelves and spacious door bins enhance accessibility, while its energy-efficient design helps reduce utility bills. The freezer operates quietly and features bright interior lighting for easy visibility. With straightforward temperature controls, my food stays perfectly frozen. Overall, I highly recommend the Frigidaire Upright Freezer for anyone needing extra freezer space!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look for a better freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after only a few months while full of food. Fan sounds like a lawnmower. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, SCWolfpack! We greatly appreciate you taking the time to provide us with feedback.
      It is so unfortunate that you have had this experience with your upright freezer in such a short time, and we can understand your disappointment. We take great satisfaction in meeting your high standards for quality, and this feedback in regards to the noise won't go unnoticed. If there is anything we can do to improve your experience and have any specific assistance with the appliance, particularly with the not cooling issue, feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan Frigidaire

  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 4 out of 5 stars

    Good freezer for use in the home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been pleased with the freezer so far. It maintains a stable temperature, is quiet, and has the opportunity to add a shelve or two, if the user so desires. We ordered an extra shelf for the freezer, and Frigidaire was very helpful in sending the additional shelving through Electrolux Co. The price of the freezer was acceptable, and Best Buy has the type of extended warranty that we were looking for. We're looking forward to a good operational lifespan from this appliance. And would purchase it again if the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, it’s a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my garage. I have a refrigerator in the garage and a freezer that’s smaller than this one but upright. We also had a chest freezer that was small. Chest freezers don’t work for me because it’s like stuff gets lost in there! I like this freezer a lot. It’s well lit. It has clear shelves. It has different sizes so that you can put different things in different areas it has Shelves inside the door. It’s a nice slate gray color. It stays clean instead of being white and having to be scrubbed. So far it’s worked like a charm. It even has a little thermometer type indicator on the front in the center of the door. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoveLoveLove This freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer so much I now own 2 and bought one for my son. The space the, glass shelves, the even cooling and freezing. Makes my life so easier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Storage space

    Rated 5 out of 5 stars

    Happy Camper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Frigidaire freezer. The height allows more freezer space. It looks so sexy! I know its crazy to call a freezer that. The look dicated my laundry room. Everyone loves it. So much space inside and runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    20 cu ft upright garage ready.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description was on point, working just fine no issues. Handled the summer heat like a champ and kept food perfectly frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    New Frigidaire 20 cu.ft. upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains correct temperature; like the bright light when door is opened. Would like for shelves to have an edge at the front to preclude items falling when door is opened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice & big freezer- works great! Great buy! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific freezer. It’s quiet. Haven’t heard the alarm yet and hopefully won’t. The controls are easy to use and intuitive. The light on the door is visible without being glaring. It’s nice when they’re not annoyingly bright at night. We were worried about things falling out since the shelves are straight but that’s where we put the flat stuff and it does terrific. Love the shelves in the door for smaller, quick items like frozen veggie bags and rolls of sausage etc. if we ever need another we’ll get another one of these and put Them side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The glass shelves and clear door shelves make finding everything fast and easy. It so quiet you never hear it running at all. I would definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LARGE Freezer. works so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak to the reliability or longevity of this appliance. I've only had the thing a little over a month. As with most appliances, this is the key metric on which they are looking for, but unfortunately I cannot answer this most important question. It's a Large Freezer that, so far, keeps my food frozen. It has adjustable shelves and lots of space on the door too. (Which is nice) My only con so far is the door is not easy to tell if it is closed fully. I have to check to make sure that the door is shut fully. I have found that it is easy to think you closed the freezer door, but it is not fully sealed and needs to be pushed tight. I have this installed in my Garage which is well insulated and pretty clean, so it is not in the extreme heat or cold and not lots of dust or dirt to interfere with the operation of the unit. The Freezer sits next to a 20 year old Fridge/Freezer that has worked flawlessly all that time. I am hopeful this freezer will give me half the reliability as that fridge. I was in need of more freezer storage space and this has come in very handy. Remains to be seen how this will hold up, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great Freezer with lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great and it holds so much food. It was delivered on time and the old one was taken away for a reasonable price. The only trouble we had was changing the handle. My husband is very handy so he thought it would be a snap, but the bolt that he had to take off for the change was on so tied he ended up breaking it, he had to replace it so that meant a trip to the hardware store. After getting it together again part of it did not go on as it should so now there is a pop every time we open and close it. Hopefully, he can fix that too. And if you plan to change the handle, you have to lay the freezer down because of the hose/cord that connects to the temperature control on the front of the freezer. Overall it is a great freezer so far, just wish we would have the tech change the handle.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had one month. Pleased with size, shelves and lighting. Added baskets to the shelves for better storage customization. Delivery folks were great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer in a hurry.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an Upright Freezer in a hurry. I went to Best Buy and they had one on the floor. So far it has wooked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools beautifully, didn’t take long for the food to freeze and it is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only freezer you will ever need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most chic and stylish freezer . I love how spacious it is and how much I can organize each shelf individually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Superb freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it it is perfect just the right size and operates perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer.. perfect for garage setting. Its sleek look certainly adds a nice touch for a garage appliance. Easy to use, spacious interior and nice spacing on shelves. Very pleased

    I would recommend this to a friend
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