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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its overall performance, ample storage space, and convenient temperature control. Many appreciate its size, quiet operation, and the design, including the shelves, color, and lighting. However, a few customers noted that the directions for leveling the freezer could be more detailed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 200 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Freezer I have ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is working perfect in our garage. And it is saving us money on our electric bill too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire 20 CF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really need a large freezer such as this, but I seem to have filled it up. I like the glass shelves and the ability to move them depending on the height of freezer products. So far, it is working out well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is very well designed and spacious from inside. Also the cooling system is very good and has no issues. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UPRIGHT FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVEN'T HAD IT VERY LONG BUT I'M VERY PLEASED WITH IT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a Home Run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain too much; wish it had a sliding basket like my old frigidaire did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great keeps my food cold nothing to say but it works

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great space and love inside light. nice color and easy to regulate temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire 20 cu ft upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire 20 cu ft upright freezer is excellent. It is more energy efficient than our previous freezer. I would have preferred wire shelving over the glass but that wasn't an option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I excellent garadge ready freezer. Very roomy and looks great in my garage too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the colour is exactly what i needed for my family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just received our new freezer. So far we are very pleased with the size and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing freezer. It’s large and can hold a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer has lots of room for everything we need. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Good Freezer/temperature gauge broken after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is aesthetically pleasing and has done a great job of keeping our items frozen and fresh. However just after a year of owning it, the front temperature unit is broken and has to be replaced. We cannot control the temperature. Thank goodness it is still cold enough to keep our meat frozen or everything would have been lost.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the installation of your appliance. Please know that we never want our consumers to feel unhappy with their investment. We understand how important it is to have a customer service that you can count on during these times, please feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Large size Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our freezer purchase. We had been looking for a large freezer and the price was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, not so good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is find. When it arrived it had a large scratch in it. I was given a credit. When I got my bill the credit was not on the bill. Had to spend 40 minutes to fix the error.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Sent a broken fridge - wires out and panel hanging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the fridge and expertly delivered by the Logistics company. The freezer itself is nice and has a magnet front and side - nice to know because an LG fridge we purchased did not have a magnetic front - couldn't use magnets! The freezer itself chills fast and the boost button is wonderful. I am, however, giving the freezer two stars because the one I received was manufactured incorrectly. The seals around the door are fine but wires and electronics on the bottom of the door are hanging below and can be pinched by the door itself. Opening and closing of this freezer will eventually wear the cables. I tried stuffing in the cables but they fell out. Additionally, the control touch panel on the front also popped out by merely closing the door. It was like this since initially unboxing the fridge. It can be popped in but does not maintain itself in the fridge door. Unbelievable for a fridge costing nearly a thousand dollars. The build quality on the one I received is something akin to a "store brand" fridge put together by a lesser company. The fridge isn't that deep (which is great!) because it can be put in relatively shallow spaces. When I initially called in to have the freezer replaced after being one day old, the Agent wanted me to call Frigidaire for a service call - unaccepted. I had to call three different numbers before I was able to have a return generated and a new freezer sent. I spent closer to an hour making phone calls. I miss the Best Buy of previous years were things were guaranteed and customers were a priority.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectations. We recommend reaching out to the dealer for further assistance with the delivery issue of the new appliance. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Freezer. Rolls easily. Highly recommend. It freezes evenly from top to bottom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire Freezer 2024 model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but wish it was manual defrost and that I got the older and cheaper version with wire shelves and not glass. Frozen food slides everywhere, on glass. Door shelves could be a little deeper, can’t put 2 lbs of butter side by side, and nothing fits behind it. Won’t even hold box store size bacon on the door. But it works and suppose to save me on energy but it will have to prove that. Never had s self defrosting freezer before and not sure why anyone would.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    New Frigidaire Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the look of the new freezer, and appreciate the extra space.

    I would recommend this to a friend
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