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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 20.0 Cu. Ft. Garage Ready Upright Freezer for its overall performance, ample storage space, and convenient temperature control. Many appreciate its size, quiet operation, and the design, including the shelves, color, and lighting. However, a few customers noted that the directions for leveling the freezer could be more detailed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    20cf fridgidaire freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer, so happy with it and keeps my food frozen nicely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very nice freezer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best freezer I've ever had. You can see everything in it very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Interior is spacious and shelf’s adjustable for different size food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and customer service at the sale was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and when first turned on it got cold quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An awful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sept 2024. Now June 2025. Have lost all food twice due to Freezer Failure! It took weeks to repair the first time. Now a horrible run around with Frigidaire and Sears Appliance repair! I do NOT recommend this item!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      That sounds incredibly frustrating—losing food once is bad enough, but twice? That’s a huge inconvenience and a waste of money. I can’t imagine how stressful it must be to deal with all the back-and-forth between Frigidaire and Sears Appliance repair, especially when it’s already been a long wait for the first repair.

      It’s clear you’ve had more than your fair share of issues with this freezer, and I can totally understand why you're done with it. A freezer is supposed to keep your food safe, not cause you more headaches! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 1 out of 5 stars

    Order was canceled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order was cancelled due to an unexceptable change in the delivery date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Great freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lots of storage! Had a little tough time getting it leveled properly since it’s in my garage on a slight slope. Wish the legs adjusted out more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Simple, quiet and quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew adulting could be so amazing with this stand-up freezer. I no longer have to search for something at the bottom of a chest freezer that is several years old and frozen solid. This freezer has a simple yet effective storage shelves with a bin at the bottom for small/loose stuff. It simply is a life saver for families to easily see what's needed and what's in supply. Freezer is good quality, easy to setup and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy to be back with a standup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and space. we had a standup freezer before and after we moved and left it behind we decided to just go with the chest freezer although those work for many after a year of digging and finding and losing stuff, went back to stand up in this model is great fits nicely in the garage so much better visibility and organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered prayers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE ABOVE AND BEYOND THE CALL OF DUTY. I had just arrived home from the hospital where my husband had a heart attack. It was after 5 PM and when I opened the garage door, water was flowing from my stand-up garage freezer and I had just filled it with over $1000 in frozen food. I called Lowes and Home Depot to see if they could get me a replacement freezer that evening. I called Best Buy and the contact said that they did not have anything in stock. After being turned down by all, I saw a block on my screen that gave me the number of the Best Buy agent and I called him. I told him my story and he said if I could pick it up, he had a Frigidaire that had been returned. I got my son in Fallbrook to come pick it up and my food was saved. God bless that agent!! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now a fan of Frigidaire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Frigidaire fan, but I do love this freezer! I believe it will be a great product for years to come. It took us awhile to move everything from one freezer to another, and some items were beginning to thaw. It re-froze them solid in very little time and saved us a great deal of money.

    I would recommend this to a friend