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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the ample storage space and convenient size of the 20.2 Cu. Ft. Frost-Free Upright Freezer. Positive feedback also highlights its quiet operation, effective door seal, and fast freezing capabilities. While some users mentioned occasional issues with freezing and the compressor, the majority of reviews praise its performance and value for the price. The frost-free feature and bright interior lighting were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 644 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upright freezer this freezer has so much room in it.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months of service the freezer stopped working. Frigidaire’s customer service is one of the worst. I was on hold for an hour multiple times till I was able to talk to anyone. They said it takes 3 business days to set up a service. A week later a service guy comes out and says it’s a bad compressor. A month later he calls and comes out to fix it but says it’s too cold in the garage to work on it. A month later he calls and says he’s ready to try again . He got it working and by the next day the unit stopped working again. I called him multiple times and no answer. So I call Frigidaire again, wait an hour To talk to someone and they basically start the whole process over again. I demanded they send me a new freezer and they say that’s not protocol. The unit has to be deemed unrepairable. So here I am 2 months later after it stopped working with no freezer and no closer to a resolution. Spend the extra money on a quality brand. Don’t spend your hard earned money on this junk. What makes it even worse is the customer service.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Adrcar.
      I deeply apologize for your experience with your freezer. I can understand your concerns regarding having a fully functional appliance. I am confident our service provider is doing their best to resolve this matter in the quickest and efficient manner possible. I thank you for taking the time to share your feedback as we can reflect and improve for future experiences. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
      Kindly,
      R'Shaye Frigidaire

  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer...no frost and keeps everything perfectly frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Large and sturdy shelves. Frost free good use of space

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is big but loud. We have in the garage so the noise is okay but sometimes you think it may be taking off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this one after they nixed our delivery of the 16cu feet 3 days before we were getting it. This is the one we wanted originally anyway but it was not available when we placed the order. It is installed in our garage, so the little noise it does, all freezers make noises, does not bother us. I like the fact that the seal is very tight. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal

    Rated 5 out of 5 stars

    Love the light inside!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer! Good seal and lots of room. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    perfect freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer is so spacious. hold a lot of food. very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good extra freezer for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer storage space. Wish door could be switched to the other side and that their was a fridge the exact same size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sturdy shelves and frost free is no joke seals/vents every time you open it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Enormous freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic yet extremely large. No bells and whistles but will hopefully fit a whole deer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Lots of room Very quiet Lighted interior

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it 1 month but so far it is everything I expected. Nice and roomy. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great. I would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upright freezer easy to manage. easy to keep organized. frost free an added plus

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the purchase of the freezer. Has lots of room in it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge it fits everything i want and freeze really good too.love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great as a secondary storage freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for large items and overflow storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far works great and plenty of room inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched several freezers and landed on this one as a best value of quality and cost. Lots of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good size good proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared quite a few before settling on this one. Love the storage capacity!

    I would recommend this to a friend
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