Customer Ratings & Reviews
- Model:
- FFFH20F2QW
- SKU:
- 8943667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the ample storage space and convenient size of the 20.2 Cu. Ft. Frost-Free Upright Freezer. Positive feedback also highlights its quiet operation, effective door seal, and fast freezing capabilities. While some users mentioned occasional issues with freezing and the compressor, the majority of reviews praise its performance and value for the price. The frost-free feature and bright interior lighting were also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.none this is stupid when I don.y want to write anything
I would recommend this to a friendNice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the door space and the shelves are really nice size.
I would recommend this to a friendJust right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a budget friendly price. Thx Best Buy.
I would recommend this to a friendGreat Freezer for my harvest!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Fridgidare freezer. I now have two.
I would recommend this to a friend- Cons mentioned:Freezing
Only lasted a little over a year.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Door torqued and had a gap. The door seals ripped in a few months. Froze up all the time because the door no longer closed without a gap from it being torqued and seal ripping. Really horrible product.
No, I would not recommend this to a friend It does the expected. It freezes foods.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer was on sale at the right time. It was convenient to be able to go online to shop, place order and not have to leave the comfort of my home.
I would recommend this to a friendNeeded a new upright freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about 3 weeks. Had to have BestBuy come back out to our house as when it was delivered, it was never leveled, and would rock back and forth. We are still having to pry the freezer open, as it won't open normally just by using the handle. I've never had these problems w/a brand new appliance before. Hoping BestBuy will see this review and assist us w/this.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Kathie! Thank you for sharing your feedback with us and bringing your concerns to our attention. We're glad to hear that your retailer was able to assist with your leveling matter. Freezers require strong seals to prevent the cold air inside of them from escaping. Rubber seals on edges of the door help to form a suction with the base of the fridge to keep the door tightly closed. You can reducing the vacuum created by the door placing more food inside. The vacuum gets stronger if there is more open air inside of the freezer, filling it with additional items helps reduce the suction. Should you have any questions or need any assistance, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST. Kindly, Ciara
Not real happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the freezer for a week...I will admit it stays cold but it makes the loudest noises!! We have called BB and they are suppose to be replacing it...if the next one is better I will edit my post. Otherwise I am not happy with how loud this unit is. I can hear it through the walls!!
No, I would not recommend this to a friendWorks fine but loud at times
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We keep this in the garage so it doesn’t bother us, but when it’s cooling it is pretty noisy
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jenn.
Thank you for stopping by with your review and rating.
I am disappointed to learn your freezer is making a loud, sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your freezer is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your freezer makes, I recommend reviewing page 13 of your Use & Care guide.
Should the sound become louder, please give us a call. Our Customer Care Department will be happy to assist you further; we can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8 pm EST.
Regards-Derrick
- Pros mentioned:Door seal
Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just great so far. Keeping it in the garage so have no sound problem. Door is hard to open but my little 5 ft 2 inch spouse manages. I would opt for a tight seal rather than a leaking one any day. Well satisfied.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your freezer experience, 3359. The tightness in the door seal indicates that the gasket is sealing properly. Helpful tip, gently slide your hand around the gasket and door frame to loosen the seal so that you can open the door. I hope this helps! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Kindly, Courtney
broke within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a month we had to have it reoaired twice,. Getting Samsung to even recognize a problem was a feat in itself. Battling between best buy and Samsung to gt it fixed and then the question//did i buy a warranty? Can i ask what that really means when its warrantied from the manufacturer? a product should not break in a month,,still having problems
No, I would not recommend this to a friendBroke in 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all. The freezer went out in less than 18 months. My parents had a freezer that lasted 30 years. I guess they don't make them to last anymore. Nothing like throwing away a freezer full of meat to make you regret a purchase.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I'm sorry to hear about your freezer experience, thisisreallydumb. If you're still experiencing difficulty, I recommend contacting an authorized service provider to diagnose your refrigerator and provide further repair assistance. Thank you, Courtney
Terrible machine and terrible service from best bu
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer with the warranty and two years later it failed costing me hundreds in food spoilage. My extended warranty turned out to be worthless since I can't get a service request responded to on time or at all.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Rgoss! We certainly apologize for any matters you have experienced with your freezer. Please know that we strive to produce quality products and your concerns do not go unnoticed. We would like to gain more insight pertaining to your matter and extended warranty. At your convenience, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST.
Kindly,
Ciara
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my freezer 7/2017. It is now 11/2018 and it is dead. I am calling customer service today and hope that they will have the holiday spirit and help out when the freezer is 4 months out of warranty.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Disappointed. We regret to learn you are having this trouble. Our team would be happy to troubleshoot with you and work towards a resolution. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so loud! I would not recommend unless it goes out in a garage. Too noisy
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey Dislike! I recommend checking your Owner's Manual for your freezer's normal operating sounds. Should the sound prove to be unfavorable, I recommend reconnecting with us for additional assistance. Thank you, Courtney
Recieved without work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received the Freezer but after minutes stop working
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Renan! We certainly apologize for your experience with your freezer and would like to gain a little more insight to properly assist you with your concern. At your convenience, please reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST, so that we are able to do so. Kindly, Ciara
Poor Investment
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 20 months, and then stopped freezing properly.
No, I would not recommend this to a friend- Pros mentioned:Storage space
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this freezer since 2019 and had very few issues. I highly recommend this product if you are purchasing large amounts of frozen items, freezing deer, or purchasing whole steer or hogs. Plenty of room for at least 600-700lbs of meat.
I would recommend this to a friend Defective product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door was hard to ope and was making as spooky sound when the door is closed.
No, I would not recommend this to a friend- Pros mentioned:Storage space
Good freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the freezer for 6 years now and I've never had a problem with it. Good space, freezes very well and good space in the door bins. Can't go wrong with this one.
I would recommend this to a friend
