Customer Ratings & Reviews
- Model:
- FFTR2021TS
- SKU:
- 5879209
Rating by feature
- Quality
Rating 3.9 out of 5 stars
- Value
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the ample size and space offered by the 20.4 Cu. Ft. Top-Freezer Refrigerator, frequently praising its value for the price. However, customers are negative about the refrigerator's noise level and some reported issues with the freezer's performance and inconsistent build quality. Many appreciate the cooling capabilities and shelving design. The positive comments about size and price are frequently offset by concerns regarding the appliance's sound and the freezer's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product comparing to the price I like use it
I would recommend this to a friend Crisper drawers work great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the extra space vs most brands 18 cu ft. Crisper drawers keep food fresh longer than the old fridge.
I would recommend this to a friendExcellent unit for basic needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this as a secondary fridge but still wanted door handles for easy access & glass shelves (fridge only, not the top freezer) to catch any spills. It simply gets the job done.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works exactly like they said it would.
I would recommend this to a friend- Cons mentioned:Finish quality
Straght up junk..very cheaply made
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator arrived with a big dent on the side and a ding on the other side where the door is . so you can open the refrigerator and the freezer at the same time. inside the freezer the .door Shelf already broke and in the refrigerator two door shelves already broke and the meat drawer broke and the vegetable drawer broke so I have a big old junky new refrigerator that I finally could buy new at the age of 58 and within two months the whole front of it is all rusty very disappointed in the quality...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Dawnticejames! Thank you for your review. We are sorry to hear that you have not had a pleasant experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a plain white fridge and this one was in stock, fit where I needed it to and works well.
I would recommend this to a friend- Cons mentioned:Finish quality, Noise level
Look at other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. Cheaply made. Returned. Freezer rack does not hold much weight sags in the center. Bought the W-Pool brand. Much better Fridge.
No, I would not recommend this to a friend Promises Kept
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 20.4 top freezer works as well as reviews suggested. Dents were a problem with first delivery, but Best Buy was right on it. Next delivery took just a couple days.
I would recommend this to a friendLarge size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is wonderful. I am enjoying myself very much
I would recommend this to a friendAwesome experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge delivered by William and Esteban and they did a fantastic job making sure everything was cleaned up after and staying covid safe! Best Buy...Job well done with this team !
I would recommend this to a friendGreat item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item brcause i wanted it in my garage and this was one of the only brands you could buy a garage kit in order to keep it running corrrectly. Works great.
I would recommend this to a friendOkay Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves our need for a second refrigerator, but there is not a light in the freezer.
I would recommend this to a friendour lunch room frige
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cold as it should be! so far so good! prefect for lunch room!
I would recommend this to a friendWorks great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works goods, no problems yet, would recommend to family and friends
I would recommend this to a friend- Cons mentioned:Freezer
freezer is developing frost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is developing frost. I am concerned about the freezer seals. The frig seems fine but the freezer is a major concern if this persists .I am open to advise and planned to call the store.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We understand your concerns. If you are getting frost in the freezer, it may be due to uneven temperatures. Check the vents in the back to ensure they aren't being obstructed by food items inside. We also recommend checking the seal on the door for any gaps or air leakage. You can try the dollar bill test - just close a dollar into the freezer door at various points and try to pull it out with the door closed. You should feel some resistance. If the dollar slips out easily or won't stay in place at all, there may be a break in the seal somewhere. If you need further assistance with troubleshooting or a replacement gasket, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
lolo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product from best buy. I needed the refrigerator and they had it
I would recommend this to a friendIn a pinch it’s okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Just okay. We needed a fridge and thought this wouldn’t be bad. Well, it’s small. It’s good for a single person who doesn't cook. It’s a reliable fridge but that’s it. Eh is as good s it gets.
No, I would not recommend this to a friendAs expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is for th 20.4 Cu. Ft. Top Freezer Refrigerator. Great spare frig.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Jgmm! Thank you for your review! We are happy to hear that your Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator is working great for you! This model includes a store-more gallon door bins and 2 store-more humidity-controlled crispers to provide ample space for storing items. Should you have any questions, comments or concerns in regards to your refrigerator, please contact us directly at 888-203-1389 M-F 8 am to 8 pm and Sat 9 am to 6 pm EST.
- Cons mentioned:Freezer
Not well made
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made well. Inside drawer broke off by the weight of the bottles I had in it. Top shelf freezes food and makes cans explode, but the lower shelves aren't as cold. Now only the freezer portion works. The bottom fridge stopped working other than a hint of cool is felt when you open the door, but mostly luke warm.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Dave! Thank you for your review. We sincerely apologize for your experience with your refrigerator. Your feedback is valuable to us and has not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Good other than some dings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting on replacement. Drawer broke during install, door doesn't shut properly, and no cover for right side handle mount. Freezer/ice maker great and roomy! Fits perfectly in our spot.
I would recommend this to a friend
