Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 176 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers praise the 20.5 Cu. Ft. Frost-Free Upright Freezer's ample storage space and precise temperature control offered by its digital display. Many appreciate the freezer's size and convenient organization features, as well as its bright interior lighting. However, some customers wish for additional door shelves and a louder alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 5 out of 5 stars

    Works well so far ... still very new.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the space needed and capacity is good for need.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello marty, I'm glad to hear that the refrigerator meets all of your needs! Kindly, Courtney Frigidaire

  • Rated 4 out of 5 stars

    Very nice Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout for shelves.Should have come with one more door bin. I had get one, first thing I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer for big family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of space to store everything you wants, Has soft freeze zone for things like ice cream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star rating, but it is a "little" loud when running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    right size for the need and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend the product and that it should be purchased from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer bought years ago still working so bought another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire - 20.5 Cu. Ft.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if the wife love it then i like it. when she happy then im good

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Works well, external digital temp a big plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this based on reviews here and on other web sites. Downsizing our refrigerator/freezer, but out in the country we wanted extra freezer storage and this unit more than fit the bill. Unit has been in the garage, set at -2 degrees F, and has held steady since purchase 3 months ago. External temperature indicator (digital) was a must and, though I have not checked it's accuracy (no doubt I will at some point), I have no doubt that it is at least close (food is frozen 'rock solid'). Have not yet gone through a summer with it in the garage.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Ernie, thank you for your recent purchase. We are glad that you have chosen Frigidaire as part of your appliance needs. My favorite feature on this model is the "Soft Freeze zone", it allows you to use this area to thaw meat or fish, soft-freeze ice cream, chill fruit and vegetables, or cool beverages. This comes in very handy for parties! Thank you, Jennifer Frigidaire

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets expectations would recommend to people

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I'm glad to hear that the freezer meets your expectations, Meeee! Best wishes, Courtney Frigidaire

  • Pros mentioned:
    Ease of use, Storage space

    Rated 5 out of 5 stars

    Greater freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for a couple months and have totally filled it. We moved to a new place and getting to the store is not easy. This freezer is so easy to orginize. Our old freezer was a coffin and worked for years. But it was a pain to dig for the food you needed. Often we would forget about food at the bottom and it would go bad. That won't wappen with this new freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Truly a frost-free freezer!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is truly a frost free. Operates really quietly in my lower level. The amount of room inside is amazing. Easy to organize your stuff in the freezer and get to. The LED lighting is a plus. I owned a GE Chest Freezer and after 15 years, it was time to upgrade to a Frost-Free Freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to monitor inside temp with electronic face. Seal makes it hard to open if u just closed it but that prevents kids from opening repeatedly. Only issue was the face numbers went out after 7yrs but a quick part change, took 2min, and back to new! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LARGE CAPACITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased FFFH21F6QW Frigidare Freezer July 2016 to replace Sears Kenmore Elite model no 253 28092801. This freezer holds more and is great for my needs as I freeze everything. Has been working perfectly. I saved the baskets and door bins from my old Kenmore Elite Sears model above which fit perfectly. I prefer to use two wire baskets from sears model as for me they are easier to clean. Now I have 3 baskets (one from old freezer-- one for veggies, one for meat and overflow, one for fowl and fish) but don't know how to secure the 3rd basket as it has no stops to keep it from coming all the way out. Plenty of room left for my cooked food Mason jars and containers and box/packages from stores. If interested, I have more door bins than I can use and also have two extra large and small baskets, and extra pizza shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bigger on the outside smaller in the middle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Frigidaire freezer stopped working and I needed a new one asap. I upgraded to this one because of the extra 'pizza' shelf. I need as much space as possible. I was disappointed when I went to put in my food and found this freezer to be much smaller on the inside than my other freezer that was the same cubic feet. The walls of this freezer are very thick and take up valued interior space. I will make it work, but am disappointed for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer everything I expected and more i would recommend to a friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I had gone with another

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 7 months ago as a replacement for an old freezer that still worked but was too small now. Wishing now that I had gone with the same manufacturer (kenmore) of my old freezer but went with frigidaire since they are suposed to be good products. Well 7 months later and my very expensive freezer has stopped freezing; lights work, outside controls light up, but doesn't freeze anymore even after unplugging and plugging back in, turning temperature down, still nothing. Called for service and was told the earliest they can come is 4 days from now; so now it's 4 days of melting/thawing food going to waste and stinking up the freezer.

    No, I would not recommend this to a friend