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Customer Ratings & Reviews

Your price for this item is $926.99

Customer reviews

Rating 4.4 out of 5 stars with 337 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space, size, and quiet operation of this 20.5 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its affordable price and effective cooling capabilities, along with its attractive design. However, some customers express disappointment regarding the lack of an ice maker and issues with the door seal. A few also mention concerns about the sturdiness of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 337 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very cold, lots of room inside and smart looking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. I bought it for a second refrigerator to put in my garage. It keeps beverage’s very cold exactly how i like it. It looks very nice in my garage after the floor was finished and cabinets installed. Holds lots and lots of food items.Fantastic purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Basic Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and basic is what I like about it. Perfect size for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator to replace our old one. It is so quiet and works great. There is quite a bit of room inside. It was what we were looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good basic fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for based on todays inflated prices. Do not put your drinks on the top shelf as it got so cold and burst the soft drinks can, I guess to crank the temp too cold.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Frigidaire 20.5 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, spacious, nice looking fridge...happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this delievered and the team was great very helpful and quick. The refrigerator doesnt have all the bells and whistles but it gets the job done. Love the layout inside and there is tons of room. And looks great. Also my utilities are basically nothing since i updated all my appliances. Which helps my monthly budget.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product and has good space we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient fridge for basic needs. To be able to purchase a refrigerator that works good and looks good is great. Bestbuy tends to have these available for quick purchase opposed to other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    GREAT FRIDGE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - use it in all my units. Clean, spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased got cold fast , freezer didn't take long to catch up I was able to put groceries later that same day. I wish the delivery was sooner then a mouth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this beautiful refrigerator a couple of months and so far I love the inside I feel there’s a lot of room and it’s convenient location for egg drawer or deli drawer. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Terrible QC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, especially for a secondary fridge, never got cold enough and spoiled about a significant amount of meat and dairy. The door fits poorly, the film is nearly impossible to peel off completely without scratching the finish. The freezer filled with ice and the fridge appeared to reach about 57-degrees with both on *nearly* the coldest setting. I’ve now had DOAs on 2 of the last 3 new Frigidaire purchases and will never trust them again. Finally, the Best Buy return/exchange process is burdensome when handling the return of a defective large appliance.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you're having this experience with your secondary refrigerator , KGorJG, and would be happy to see what we can do to help. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST to discuss further. ~Courtney Frigidaire

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect it really helps make my kitchen stand out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my first apartment. Best decision I’ve made !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shine added to break room

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has actually re-energized the work space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, delivery was smooth perfect for what I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusting fridge door.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had a great product until the front of the refrigerator door started rusting 6 months later. I am truly disappointed and will be reaching out about my warranty. The pictures aren’t clear but it’s very noticeable in person.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, ShayJay! Thanks for your honest review. We're sorry to hear that you're having this experience with your refrigerator. We recommend making sure that you're not using any abrasive cleaners or scrubbers. If this is still not the resolution, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney Frigidaire

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Love that it has 3 draws so i can keep things separate. Great price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still bewildered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on July 13 stopped working on 26th of July, freezer and refrigerator doors deeply scratched no one came out to see about until August 12th

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, Blackqueen! We're sorry to hear that your refrigerator stopped working a few days after delivery. However, we're happy to hear that service has already came out to resolve your concerns. Should you still need assistance, please feel free to reconnect with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST Frigidaire

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Stellar Addition to Any Kitchen: Frigidaire 20.5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Frigidaire 20.5 Cu. Ft. Top-Freezer Refrigerator in Stainless Steel, and I must say it has exceeded my expectations in every way. This refrigerator has become an invaluable asset in my kitchen, offering both functionality and style. First and foremost, the spaciousness of this refrigerator is outstanding. With a generous capacity of 20.5 cubic feet, I can easily store all my groceries and more. The adjustable shelves and door bins provide flexibility and allow me to optimize the storage space to accommodate items of various sizes. The well-designed layout ensures easy access to everything, eliminating the need to dig through the fridge to find what I need. The top freezer compartment is also roomy and efficiently organized. It provides ample space for frozen foods, and the shelving system keeps everything neatly arranged. I appreciate the clear bins that allow me to see the contents at a glance, saving me time and effort when searching for specific items. One of the standout features of this refrigerator is its sleek stainless steel exterior. The modern and elegant design adds a touch of sophistication to my kitchen, effortlessly blending with other appliances and decor. The fingerprint-resistant coating ensures that it stays looking pristine, even with frequent use. In terms of performance, the Frigidaire refrigerator delivers exceptional cooling and freezing capabilities. The temperature controls are accurate, maintaining an ideal environment to keep my food fresh for longer. I particularly appreciate the consistent and uniform cooling throughout the refrigerator, which ensures that all items are kept at their optimal temperature. Another aspect worth mentioning is the energy efficiency of this appliance. The Frigidaire refrigerator is Energy Star certified, which means it operates with minimal energy consumption, saving both money and the environment. I've noticed a significant reduction in my energy bills since upgrading to this model. Furthermore, the refrigerator runs quietly, barely noticeable in the background. This is especially important for open-concept kitchens or living spaces, where noise can be a concern. I can confidently say that the Frigidaire refrigerator has never disrupted the tranquility of my home. Lastly, the customer service provided by Frigidaire has been outstanding. They have been responsive, knowledgeable, and eager to assist with any queries or concerns I had during the purchasing process. Their commitment to customer satisfaction is truly commendable. In conclusion, the Frigidaire 20.5 Cu. Ft. Top-Freezer Refrigerator in Stainless Steel is a stellar appliance that combines functionality, style, and efficiency. Its spacious interior, intelligent design, and outstanding cooling performance make it a standout choice for any kitchen. With its sleek appearance and energy-saving features, it's a true asset that enhances both the look and functionality of any home. I wholeheartedly recommend this refrigerator to anyone in need of a reliable and impressive cooling solution.

    I would recommend this to a friend
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