Customer Ratings & Reviews
- Model:
- FFTR2131QS
- |
- SKU:
- 8733554
Customer reviews
Rating 4 out of 5 stars with 157 reviews
(157 customer reviews)to a friend
Customers are saying
Customers are delighted by the ample space and size of the 20.5 Cu. Ft. Top-Freezer Refrigerator, frequently citing its affordability and reliable temperature control. However, some customers noted that the refrigerator can be noisy, and the door shelves and ice maker (or lack thereof) have received mixed reviews. Overall, the product offers good value for its price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installers didn't level unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refig rocks front to back on corners. Not the best crew you have.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is 'garage ready' - that will be important during the winter
I would recommend this to a friendRated 1 out of 5 stars
Great refrig just the right but more space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great and answered all guestions The Frige is working great
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friendRated 3 out of 5 stars
it leaked my new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my new fridge leaked I got it fixed still waiting for my 30.00 gift card
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendRated 2 out of 5 stars
So-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Too shiny. Flimsy door bins. Not as many features as my previous refrigerator.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend- Cons mentioned:Door shelves, Noise level
Rated 3 out of 5 stars
Works great but side-door shelving cheaply made!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having a love/hate relationship with this refrigerator. It works fine , keeps my food nice and cold, is spacious and I would NOT consider it as noisy as some of the other reviews of the same fridge in White and black have complained about. However, I'm so not happy with how the shelving on the side door keeps falling off! When that happens, all of my carbonated beverages go rolling all over the place and then I'm scared to open them later. In addition, I had a glass bottle that fell which luckily did not break! You can not just close this fridge like a normal fridge, you have to really baby it so that the side shelving doesn't unclip and fall. In addition, I found that the shelves stay on better if you don't put the maximum number of items that actually could be stored on the side shelves. So now, I have the side shelves sparsely filled with the rest of the stuff in the main fridge. A friend recommended that I get some of the colorful and fun duct tape from the Paper Store to secure the shelving...that's next!
No, I would not recommend this to a friend Rated 1 out of 5 stars
3 years old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle fell off. Should be frost free but fills up with ice
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Door shelves
Rated 2 out of 5 stars
Door shelves fall out all the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't normally write reviews but I must express my frustration. I have had this refrigerator nine days now and at least six times the door shelves have fallen off knocking all my food on the ground. Also, the top shelf bows if you put more than a couple gallons of juice on it. It does keep everything at a nice temperature. I just think that, when someone spends over $600 for a product it should at least be able to hold the shelves in (a necessary feature in my book). On a good note, we had amazing service from the guys at Best Buy both when purchasing and when delivered. The customer service was top notch.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Works well but loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty plain vanilla but works well. This is louder than the 30 yr old ref I replaced. I have seen this comment in other reviews and it is true. I wish there were more shelf height options. For the price and size it is a good deal.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Noise level
Rated 5 out of 5 stars
Feels like the Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a second large fridge, and this fits the bill. Some reviews say noisy, this is in the basement next to the couch I watch TV from...it has never bothered me one bit. Fridge has great space...especially the door shelves. That was bonus I wasn't expecting. I do wish it had a door alarm. I have a toddler that doesn't always close it...also a 30+ yr old who does the same (me).
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Freezer won't freeze!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model Nov. 25th, delivered Dec. 4th. for a garage unit. Used frig w/ no issues. Started using freezer New Year's weekend. Wouldn't freeze anything not even a bottle of water. Returned it!!! 2nd unit delivered Jan. 8th. This unit won't freeze either!!! Both frig and freezer settings to coldest setting for 24hrs per manual, freezer only goes to 20F. Can't freeze a 16oz. bottle of water....after 12hrs in the freezer (by itself). Going to return this one for something else....not a Frigidaire!!!
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
extremely noisy !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this refrigerator...within 30 minutes of being plugged in, it was so extremely noisy that we could hear it 25 feet down a hallway in a bedroom...i called the store the next day...i agreed to the same model...they said if the 1st one was noisy then the 2nd would probably be noisy too...well they were right...the 2nd one was noisy too...i had best buy come pick uo that one too...we had to turn up the volume so we could hear the tv...i've seen reviews on other websites where people complained about it being noisy too...i won't buy another frigidare...
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor Shelving system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely not recommend this refrigerator to anyone because the shelves attached to the inside of the door that should support food stored there are constantly falling out. If you disturb any items stored there by taking them out or moving them around the shelves fall out. If you slightly jar or bump the shelves they fall out.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Very loud refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to speak above the noise coming from the refrigerator.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Nice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for my kitchen. Lots of room.
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
I would recommend this to a friend Rated 1 out of 5 stars
Worst refrigerator ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in April and it's the worst refrigerator I have ever owned. It doesn't keep food cold regardless of what setting I have it on and my vegetables go bad after 3 weeks in the bins. The tech said that's normal. I will never buy another Frigidaire appliance again. Use to be so much better. Terrible product!
This review is from Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey Sandy! Thank you for sharing your feedback. Please take a moment to reconnect with us. We would like to review your account and see what assistance might be available. Kindly, Courtney
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge and freezer are working good , has a lot of room for a 33" wide model
I would recommend this to a friend

