Customer Ratings & Reviews
- Model:
- FRTD2021AW
- SKU:
- 6482635
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the ample space, size, and quiet operation of this 20.5 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its affordable price and effective cooling capabilities, along with its attractive design. However, some customers express disappointment regarding the lack of an ice maker and issues with the door seal. A few also mention concerns about the sturdiness of the shelves.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fridge lots of space for all the food that we need
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!! Work and what I needed. Would recommend for others
I would recommend this to a friendNice fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and roomy inside. We purchased for our garage.
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, fast delivery. Easy to use and works great.
I would recommend this to a friendKeep looking
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Exterior finish scratches easily and does not look as nice as hoped, even when new. Top freezer door ices up sometimes. Overall I wound not buy this unit again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We take great pride in our high standards of quality and are sorry that our product did not meet your expectations. You may be confident that we value your opinions and will continue to put quality first.
If you need further assistance, please contact us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Angel
New Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good thing that I have ever purchased
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks good. Easy clean shelves and door
I would recommend this to a friendJUST RIGHT........FOR ME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLEEK LOOKING & WORKS GREAT, BOTH FRIDGE AND FREEZER!!
I would recommend this to a friend- Cons mentioned:Ice maker
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that uou can't get an ice maker for it. Was one of the reasons i bought it and now i still don't have one.also no light for the freezer
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Scott! Thank you for sharing your concerns with us. Your feedback is valuable to us and has not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
great frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNice entry level fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as opened box it works just as brand new.
I would recommend this to a friend- Pros mentioned:Size
Great Garage Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage size refrigerator. Seems to run a lot in the 90 degree garage, but that’s expected.
I would recommend this to a friend Light bulb stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good Fridge and it works well, I might be unlucky but the light stopped working after 1 month from buying unfortunately that's why I put 3 stars only. not sure why and how to fix it
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Sammy. Thanks for reaching out. We feel terrible to learn your light stopped working. We can understand your disappointment and would like the opportunity to help.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon. ~ Christy
- Pros mentioned:Price
If you don't want to spend a crazy amount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fine. Looks nice. Works like it's supposed to. Good price. It's nothing fancy but for me it's perfect.
I would recommend this to a friend Frigidaire 20.5 Defective Product bad service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could rate this zero. The three major components failed in less than one year. This includes the compressor and evaporator. I wanted the unit replaced which could have been done within on or two days. Frigidaire said they would not replace the unit but would send a service tech to replace the parts when the parts are available. No refrigerator for 10 days waiting for Frigidaire. No compensation for loss of use. No consideration in anyway from Frigidaire for a new defective refrigerator. I strongly advise against any appliance purchase from Frigidaire they do not care about customers.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
- Cons mentioned:Ice maker
Stopped working after only 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months later and the freezer stopped working! Lost all of the food inside. Called Best Buy. They dont really care. They told to call Frigidaire. Thanks Best Buy!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, MJLL! We’re saddened to learn about your experience with the freezer. This certainly isn’t the impression that we would want to leave you with and would like to help. When time permits, please reach out to us through chat on our website M-F, 8:30 am- 8:00 pm. -Chris
- Pros mentioned:Capacity
Another great product from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I am completely and totally satisfied with this unit; my wife really loves it for it’s large capacity.
I would recommend this to a friend - Cons mentioned:Ice maker
Loud and have to remove frost build up weekly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and noisy. The freezer produces a lot of frost build up. No matter how full the fridge or freezer is, the motor turns on 1 to 2 times an hour for 20 minutes and is really loud
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey There! We’re sorry to hear that you are having these issues with your new refrigerator. This high-efficiency refrigerator will make sounds you are not familiar with. We recommend reading the suggestions found on pages 20-23 in the use and care guide using this link: original.pdf (syndigo.com). If further help is needed, we’re available by live chat on our web page Monday through Friday from 8:30 am-8 pm EST. -Chris
Home Owner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't cool after few days. Storage capacity is low. Didn't work for me
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Kkhan! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:Size
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious refrigerator,maintains great temperatures.
I would recommend this to a friend
