Customer Ratings & Reviews
- Model:
- FRTD2021AW
- SKU:
- 6482635
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the ample space, size, and quiet operation of this 20.5 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its affordable price and effective cooling capabilities, along with its attractive design. However, some customers express disappointment regarding the lack of an ice maker and issues with the door seal. A few also mention concerns about the sturdiness of the shelves.
This summary was generated by AI based on customer reviews.
Qualety counts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.jUST AS DESCRIBED. Works like a charm. No Issues at all
I would recommend this to a friendMike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, everything works properly and keeps everything cold.
I would recommend this to a friendWaiting on refund
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this refrigerator and have been waiting on a refund in the difference of price for weeks. Satisfied with the purchase but customer service is very difficult to receive.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there, Misstg! We are sorry to hear that you are dissatisfied with the service you received, but we are glad to hear that you are pleased with your purchased. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you! ~Sam
Not a good fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received with 5 dings on freezer door and sent on side. Poor quality
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi GayleC!
We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. If your door is closed and you still hear five beeps, here's what to do: Check the door gasket or seal to ensure nothing is stuck in it. If it's dirty, clean it with soapy water. In regards to the dents you referenced in your review, we recommend reaching out to your retailer to inform them of the damage to the appliance so they can determine the best resolution for this issue.
-Christian
- Pros mentioned:Capacity
Noisy motor problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge . Great capacity. Motor makes noises that have a rattle type sound . I don’t think it will last long making these noises when it’s only a couple weeks old . I am concerned about it already
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your concerns with us, JeffF. It's great to hear that you're enjoying the look of your new refrigerator, except for your concerns about the noise. The appliance is equipped with high-efficiency components that will make some unfamiliar sounds. For example, the compressor will make a high-pitch or humming sound while operating. You may locate these details on page 20 of the use and care guide. We're here if you have any questions about using your new product. Please feel free to Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
- Pros mentioned:Noise level
Good refrigerator-4 out of 5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 out of 5 stars...Good refrigerator, door panel tends to fall off but that when it is filled to compacity. Also tall (12" and above) items will fall from door panel if swung open quickly, happened more often than I would like. Quiet and does it job cooling, sleek look and affordable.
I would recommend this to a friend - Pros mentioned:Price
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful works great. Great price. I am so happy with my purchase. All of my appliances are from Best Buy. Great prices. Great products Great delivery people. Great service
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Door seal
New refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Lots of space. Nice clean finish. Nothing to complain about other than the seal at the bottom of the door
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Ice maker
2nd fridge perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect garage beer, soda, water overflow fridge! Wish it had an ice maker.
I would recommend this to a friend - Pros mentioned:Space
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. I like the bright light, clear drawers and shelves. Makes seeing what's inside much easier than my old fridge. The outside dimensions of this unit are roughly the same as my old one but it's much roomier inside!
I would recommend this to a friend - Pros mentioned:Space
Nice Refrigerator but SHORT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I boughtvthis because I like it had the top freezer with a wide ahelve for atorage. No icemaker . The Refrigerator is spacious with butter dish and nice bottom drawers. The shelves are also spaciyos . Heres the deal breaker for me though that i didn’t reslize. If you are tall( I am 5’8) DO NOT BUY THIS REFRIGERATOR! The bottom and second shelf goes very far back and is very low. You will kill your backnon a daiky basis just getting outvthe milk. Im very disappointed and actually regret buying it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Christi. Thank you! We appreciate your honest feedback. We always want to make it easier for every consumer to use our products. We hope we can have the opportunity to make things better. Please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth
- Pros mentioned:Space
A Super Excellent Buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just wonderful! It has the best use of available interior space that I have ever seen. It went down to temperature quickly and has stayed right on the money! I am so happy with this purchase. Best Buy was professional and respectful. Great job!!!
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product it’s not good to be honest Chose black instead gray The space is good enough
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Petra. Thank you for sharing your feedback with us. We're sorry to hear that you're not satisfied with the quality of the product. We constantly strive to improve our appliances, and your input is invaluable in this process. If you have any specific concerns or need assistance, please don’t hesitate to reach out to us directly. You can chat with us live at Frigidaire.com or call us at 1-800-374-4432, Monday-Friday from 8:30 am to 8:00 pm EST. We're here to help and would like to ensure you're completely satisfied with your purchase. - Maria
- Cons mentioned:Ice maker
Nice fridge!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, just disappointed that doesn’t come with the ice maker. It’s my fault because I really it check it out before buying!!!
I would recommend this to a friend - Pros mentioned:Space
Frigidaire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works well and has the amount of space that I need.The freezer keeps things frozen and the refrigerator stays cool.
I would recommend this to a friend Garage fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice second refrigerator. Keeps drinks cold. Good freezer keeps ice cream and popsicles frozen.
I would recommend this to a friend- Pros mentioned:Space
Great Refrigerador
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerador, works great, spacious. Installed very quickly and no issues.
I would recommend this to a friend - Pros mentioned:Price
Excellent product at a great price point.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great, works even better at a great price point. Excellent value for money.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker
great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent standard fridge without spending too much. Lots of space in lower and upper areas. Does not have an ice maker and I don't mind. Old school ice tray works for me. Last fridge the ice maker was the first to go anyway.
I would recommend this to a friend Refrigerator design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator function is fine but the design is awkward. When I bend down to get something out of the refrigerator I’ve hit my head on the handle of the freezer above it. The interior feels/looks cheaply built - but it is an inexpensive refrigerator so you get what you pay for. My complaint is how careful you need to be to not hit your head on the freezer door on top.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, DonnaB. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
