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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $849.99

Customer reviews

Rating 4.3 out of 5 stars with 464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 464 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery. Came quickly. Looks nice in small kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    100% TRASH! STAY AWAY FROM THIS BRAND!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my worst investment ever on an appliance or any item needed in one of my rental properties. I purchased this refrigerator on April 23, 2023, and stopped cooling on June 2024. I called Frigidaire's customer service (which was horrible) and got the run-around. None of the reps seemed to have any clue about my purchase and finally, I just hung up. I called again the next day and was lucky to get a representative who at least seemed to be interested in trying to get me some service with the refrigerator. Then shockingly I was informed that Frigidaire does not provide multiple years of warranty on compressors like the brand LG, which I've purchased about 8+ over the last 10 years for my rentals. STAY AWAY FROM THIS BRAND UNLESS YOU ARE WILLING TO PAY ANOTHER 25% FOR AN EXTENDED WARRANTY!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, RodneyG! We greatly appreciate you taking the time to provide us with a review. It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed.

      We can understand your apprehension when reading these reviews. We would be concerned too. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance.

      Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan Frigidaire

  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello- The fridge was damaged when they unwrapped it. We need to see about a replacement. Thank you, Crystal

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for reaching out to us. We’re sorry to hear about the damage to your fridge during delivery. We recommend contacting the dealer directly regarding a replacement, as they handle delivery and initial setup concerns.

      If you have any questions or need further assistance, please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’ll be happy to help in any way we can. -Yhano Frigidaire

  • Pros mentioned:
    Design, Overall performance, Size

    Rated 4 out of 5 stars

    Fit My Space and Met Most of My Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a 20+ yr. old Fridge and have a very restrictive space. I bought this model because it fit the space very well and it is an American company even if the product is not at this time made here. After dimensions my priority was door guard without gaps so things wouldn't all out. This model has the type of guards I wanted. However, I was disappointed in the quality of the plastic bins and guards. My old fridge had very sturdy plastic and this seems flimsy after the old ones. But so far the drawers operate smoothly and I have no complaints on performance. I didn't want an icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Value for a Basic Fridge – Does the Job Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my entry-level Frigidaire fridge for over a year now, and overall, I’m really happy with it. It’s a no-frills appliance, but it does exactly what it’s supposed to do—keeps my food fresh, runs quietly, and doesn’t take up too much space. The layout inside is simple but functional. The shelves are adjustable, which helped me make room for larger items, and the door storage is perfect for condiments and drinks. The freezer compartment also works well and gets cold fast, which was a pleasant surprise. What really stands out is how energy-efficient and quiet it is—no loud buzzing or clunky noises, just smooth, steady performance. It's a great option for small apartments, or anyone who just needs a reliable fridge without all the extra bells and whistles. If you’re looking for an affordable, dependable refrigerator that gets the basics right, I’d definitely recommend this Frigidaire model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps everything cold, the fridge has plenty of space and you can adjust shelves to your needs easy to clean the only downside is there is no light in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Sleek, modern and inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and looks clean, sleek and modern. This is great for those smaller kitchens and tight spaces. Still looks like a big beautiful refrigerator and holds plenty of food. This one works and looks great in the space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Nice simple refrigerator with big door bins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time ordering a Frigidaire 20 cu-ft refrigerator from the same model family (my 1st order was for a stainless steel colored one), and I'm still very happy with this family of fridges. I LOVE the huge door bins that can accommodate all of our usual tall items, such as wine bottles, seasonings and sauces, and gallon-size milk bottles. Both the top freezer and refrigerator sections are roomy and spacious, and both compartments cool very well without being noisy and distracting. The white finish doesn't look cheap and it's easy on the eyes. I also like that there aren't any protruding door handles that you can bump into. It's a 5-Star Win!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 4 out of 5 stars

    good value on traditional fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, clean appearance, quiet running. Only downside we've found is the freezer doors doesn't always stay closed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Roomy refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy refrigerator. Good cooling performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent refrigerator, excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace the 20+ year old one that came with the house. I love this refrigerator. It is extremely quiet, I barely notice it even when I'm in the kitchen. It keeps the food cold and fresh. The fruit and veggies last a lot longer now. The full-length deli drawer is really nice to have. Gallon milk fits in all 3 of the door shelves. Lots of room in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space, really like the recessed handle. quiet running. good product

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Plug and Play Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this refrigerator! It is no frills but has plenty of space in the fridge and freezer. It is very quiet--usually I don't hear anything. I love the feature that holds the doors open if you don't shut it all the way because it keeps me from accidentally leaving them open. It has taken some getting used to in order to not have traditional handles on the fridge, but it works fine. I love how much space there is in the fridge door... it's double the space I had in my last fridge. Sadly the fridge arrived with a dent in the bottom of the fridge door, which tainted my experience a bit but I chose to keep the item with a discount from customer service. Their customer service and delivery company were super great. I would definitely buy a large appliance from Best Buy again, though I really hope the fridge is good to go for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Frigidaire 20 Cu. Ft. Top-Freezer, Space/Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Top-Freezer Refrigerator that has 20 cubic feet of space. It is very quiet in its operation and has led lighting inside the refrigerator section. The compact design with no protruding handles is a nice feature as well. The look is sleek and complements any modern interior.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all your needs and a great runs very quiet keeps all items and a great temperature won't freeze items in the rear love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best Buy and Frigidare Live Up to Their Names!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From capable and caring help from your salesperson... to home delivery faster than any competitor offered, my latest experience with Best Buy was a joy. The new Frigidaire is quiet and sensibly roomy while it keeps our food and drink at perfect temperatures. Thanks so much.,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Very roomy for a smaller fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very happy with my new Figidaire My other fridge was very noisy and stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Size

    Rated 5 out of 5 stars

    A Frigidaire is My Happiness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is totally Awesome! It is all that I had hoped for and more. The perfect size, beautiful layout, classy and quiet. I highly recommend this Frigidaire to all customers that need a replacement, and I know would be as Happy as I am owning a refrigerator made by Frigidaire!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    It's pretty, spacious and keeps food cool/cold.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge from Best Buy! The stainless steel look, the temperature, the spaciousness, it was delivered and installed quickly and gallon jugs fit in the door. Plus 18 months interest free payments if paid off by then. I am impressed.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your feedback, Mindi. It's great to hear that you are satisfied with the overall experience with your unit. We value our customers, and we assure them that they are getting what they paid for. This made our day. - Lauren Frigidaire

  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    TX home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We are already a loyal, long time customer of Frigidaire, and it is our hope that this new fridge will not disappoint! Looks nice, love no door handles sticking out, great to have an extra wide deli drawer, VERY QUIET, and more!!!

    I would recommend this to a friend
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