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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness of the 20 Cu. Ft. Top Freezer Refrigerator. They appreciate the large storage areas, especially in the doors, and the extra door room. The refrigerator also runs quietly and keeps food cold without any super cold spots. However, some customers have complained about the small freezer, which lacks a light and a shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Reasonable cost for good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the break room. Added much needed space for lunches at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a exelente for me Is the perfect size And is so pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought Refridaire product Very efficient, happy with what I bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ideal For Smaller Spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator for the price. This will fit well in some smaller spaces.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, KSSK! Thank you for sharing your feedback with us. We are happy to hear how pleased you are with your refrigerator. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we’ve ever bought it has more space and is very good looking

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New Frigidaire didn't work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting from Aug. 26 with cancelled delivery dates on Sept. 11, 25, Oct. 12 and 26, the refrigerator finally arrived on November 8. It had a defective compressor and did not cool. The temp in the refrigerator on November 9 was 60 degrees!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello computer,
      We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy this brand again. Fridge died after 1 year and 7 days.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator arrived on time! I was impressed with the timing, as my whole day wasn't taken up. The installers were efficient and polite. Great purchase and service!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective piece of junk!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit arrived totally defective. No power of any kind.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We never like to hear about one of our appliances not working as designed and we would like to see how we can help. At your convenience, please reach out to your local Best Buy specialist or us at 800-374-4432 Monday through Friday from 8:30am to 8:00pm EST and we will be happy to assist. - Christy Frigidaire

  • Pros mentioned:
    Installation, Space, Spacious

    Rated 5 out of 5 stars

    Very Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge that would fit into the small space the 1950's architects designed into our small house. Not only did this fit but the amount of interior space is surprisingly large. I swear that we can put 50% more into this fridge than we could in the last one that fit in this little space. It runs very quiet, keeps things cold with no "super cold" spot inside to freeze the food. Also, the installers from Best Buy were really great. Cautious bringing it in thru the front door, setting it up, but most impressive was the installer taking the time to explain additional things that were important but not intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficient

    Rated 5 out of 5 stars

    Happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can't really tell how much energy it saves but it does not seem to run often and foods inside are the correct temperature

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    Don't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fridge brand new. Compressor broke within 8 months. Hundreds of dollars of food soiled, out of the blue. Frigidaire repair service (thru one year warranty) still hasn't come to repair fridge & it's been 2 weeks. No confirmation on when the parts will arrive & when service people will come fix the fridge. Never shopping Frigidaire again due to apathetic, negligent customer service.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer. Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the appliance. Please know that we never want our consumers to feel unhappy with their investments. We want to make sure that your concern is getting all the assistance you need, please, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

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