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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4 out of 5 stars with 52 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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There aren't enough negative mentions yet.
77%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness of the 20 Cu. Ft. Top Freezer Refrigerator. They appreciate the large storage areas, especially in the doors, and the extra door room. The refrigerator also runs quietly and keeps food cold without any super cold spots. However, some customers have complained about the small freezer, which lacks a light and a shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Rockin Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of space. This one knocks my socks off on all the room it offers compared to my old one the same size. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original unit delivered in January. Freezer stopped working after 2 days. Refrigerator portion quit after 42 days. No fix until April. Lasted 26 days. Lost $480 of product. Best Buy took no responsibility. Definitely DO NOT RECOMMEND

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      DavidGR, we are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and we're glad to hear your concerns were resolved. Should you experience any troubles in the future, please connect with us via Live Chat and we will be happy to assist. -Ciara Frigidaire

  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer doesn't have a light which is slightly annoying. The blue protective film/cover was a pain in the butt to remove and there still are some small pieces I have yet to get off.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Jake. We're sorry to hear this is how you feel about your refrigerator. You are being noticed, and we appreciate you giving us your feedback. We sincerely apologize if our product did not meet your expectations, and we are always here to assist you if needed. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    Inherent design flaws, insufficient cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible refrigerator. Avoid. Also, the 2-week return window by BestBuy is insufficient for such a thing. We noticed that the freezer was often ajar and thawed. Took nearly a week to realize it wasn't us leaving it open accidentally, but that ANY time the lower door is closed, the compressed air from the door shape blows the freezer door open a half-inch, where it stays without closing, defrosting everything. Finally I put velcro tape on it to stop this... unsightly velcro tape on a brand new appliance. But this had obscured the real problem until after the return window from BBuy. Which is that the freezer won't freeze. It'll make ice cubes on the bottom shelf which gets to 32 degrees with all the thermostats set to max cold. But the upper shelf is at 38 and the stuff in the freezer door is at 42F. So all the meats and veggies are mush, the ice cream is soup. On a new appliance. Apparently now we need to schedule "manufacturer's support" and I don't have high hopes, because it's a piece of junk out of the box. Just don't buy this, and if you have even a whiff of trouble from any major appliance, get it returned in the 2-week BBuy return window. Time was, Frigidaire was a decent brand name, I'm sure some firm bought it and is now cranking out cheap stuff meant to only last a short time.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi CarlaFong, we are sorry your experience didn’t match your expectations with your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator FFHT2045VW. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like to investigate your concerns further to assist you properly. We're here to help.

      Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico Frigidaire

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Spare Refrigerator only!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I can say is it’s relatively quiet! Fine as a spare frig for drinks, etc. As a daily everyday use the inside is totally inadequate. No shelf in freezer. Wire shelves inside w/o deli drawer. Worst is the sharp pointed door edges that have cut or stabbed my hand numerous times. Thankfully I have option to return!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello,
      Thank you for taking the time to share your experience. We love when our family provides details on what is most helpful to them. We are sorry this model didn't work for you and your family. We hope that you grant us another chance to show how awesome our appliances are. -R'Shaye Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator. We the the design and the size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst brand ever, freezer gives our food freezer burns and the fridge doesnt keep our food good even for a week, we have to keep throwing our food away every week

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. This is really concerning. We're sorry you've gone through this, and we understand how important it is to have a working appliance at home. We want you to feel better and provide the best resolution to your concern. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth Frigidaire

  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent refrigerator for the space we have. We also purchased the ice maker which is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new refrigerator in 21 years! Bought on line, so was a bit apprehensive. I love it! I love the refrigerator door storage! Totally recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting for replacement of damaged doors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was delivered with damaged doors. New doors have been ordered and we are waiting for them to be replaced. We also did not know there would be an extra charge to reverse the side the doors open on and that it would have to be scheduled separately. Other than that it's a pretty nice refrigerator.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Works great. Love the drawers. Found that a little stainless cleaner keeps it looking good. Was not sure about no handles, but it opens easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large storage areas, especially in doors. sleek looking and unobtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because is not that big but you can fit a lot of stuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pito

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size refrigerator for the price. Very cold and quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my new refrigerator with many dents in it. The delivery people said don't worry we will replace. It's been almost a month now and I've had no contact I did go into the store and spoke with a manager and she said she would have someone contact me. Have not heard from anyone.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! We are disheartened to know that you had less than stellar experience with our band and service regarding your issue with the refrigerator that has dents. We want to make sure that you get all the help you need. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we will be happy to assist.

      -Jess Frigidaire

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Reasonable cost for good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the break room. Added much needed space for lunches at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought Refridaire product Very efficient, happy with what I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Ideal For Smaller Spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator for the price. This will fit well in some smaller spaces.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, KSSK! Thank you for sharing your feedback with us. We are happy to hear how pleased you are with your refrigerator. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we’ve ever bought it has more space and is very good looking

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, lots of room, especially the freezer

    I would recommend this to a friend