Customer Ratings & Reviews
- Model:
- FRSS2323AS
- SKU:
- 6506202
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 22.3 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System's overall performance, capacity, and size. Many appreciate its quiet operation and efficient ice production, as well as its design. Additional positive remarks include the temperature control, finish, lighting, and shelving.
This summary was generated by AI based on customer reviews.
Door finish rusting!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.14 months in the finish is rusting all over the doors. Son didn’t realize it was rust - new to home ownership. Unfortunately didn’t buy extended warranty so nothing Best Buy will do. Calling Frigidaire tomorrow but not holding my breath.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, there! We are certainly sorry to hear about your Sons experience with his appliance. We would be happy to see what options or troubleshooting may be available to assist with this issue. Please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Noisy Noisy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice but so noisy. It startles us when it drops the ice. The water is just the same. It came without an air filter. I had to buy one. We will test it for another week or so.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Soniamona! Thank you for sharing your feedback with us. We understand that there are some features on your new refrigerator that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. We would love to hear an updated review once you have had more time with your appliance. ~Briana
- Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge Great price and sleek look Great delivery service
I would recommend this to a friend - Pros mentioned:Ice production
Frigidaire refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge it crushed ice great an the size of the cubes are just rite
I would recommend this to a friend - Pros mentioned:Noise level
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator. It's pretty quiet and the features are easy to use.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello BillNYC, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products.
Noise making refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is working fine but it makes a really loud, agitating noise throughout the night that has us terrified when we hear it. Need repairs
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Thelma.
We're truly sorry to learn of your experience with your refrigerator. While we understand that is is normal for some noises to come from the appliance, we would be happy to have a closer look into your concerns. Please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST for further assistance. -R'Shaye
Terrible quality and service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with refigerator. The first one that was delivered just over year ago did not work at all. I had to have them bring me a new one. The new one worked for a just over a year, and broke down. They came a fixed it and it worked for a week and broke down again. I have been waiting for a week(with no working fridge) and now they are telling me that a needed part is out of stock and it will be 7-10 busines days before they can find one. I am going to have to buy a new fridge. I will never buy a Frigidaire appliance again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JeffE! Thank you for stopping by and taking the time to review.
It is so unfortunate that you have had this experience with your new side-by-side fridge in such a short time, and I can understand your disappointment. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. We're sorry to learn that the part is on backorder from the service company's part distributor.
For any further help needed, please do not hesitate to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Good value for the price...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge. Limited interior space in both refrigerator & freezer. (Wouldn't recommend for families...or for people who want to fit a pizza box in it.) Ice maker is poor quality. Ice is small & "melty" and ice reserve is very limited. Also, annoyingly the light does not come on automatically when you dispense water or ice.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction and we will be happy to use your feedback, and suggestions in hopes that we can better serve your needs in the future. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
- Christian
basic as it gets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe a fridge made inn 2022 doesn't have cold water. Instructions state you need to add ice if you want cold water. shelving is a weak attempt. takes a long time to make ice and as others said, its noisy wouldn't buy again or recommend to others And thanks to best buy delivery guys, I know have gouges in my floor as well as dirty hand prints on my wall
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Hewitt! We're sorry to hear that you're not enjoying the experience with your refrigerator. The water temperature will be the same as the household supply as it is filtered through the water filter. Your feedback is essential to us and it hasn't gone unnoticed. If may need our assistance, please feel free to contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
- Pros mentioned:Overall performance
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! Us always fast delivery and great service.
I would recommend this to a friend Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for my little family! The freezer keeps my Ice cream and popsicles frozen so I don't have to keep them in a separate freezer! My ice maker and water is amazing I haven't bought bottled water since the filtered water is great!!
I would recommend this to a friend- Pros mentioned:Overall performance
JC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good space inside and it's working as advertised happy with the product
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only am I happy with the refrigerator I am extremely happy with the delivery and installation service Best Buy offers. The guys that delivered let me know when they were on the way and were professional and quick.
I would recommend this to a friendVery comfortable experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who delivered and installed my new refrigerator were really very friendly, quick, and pleasant to work with. More importantly, they were extremely careful with my fridge and my home. I appreciated that so much. They also knew what they were doing, very knowledgeable and efficient.
I would recommend this to a friendAs advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have had good luck with past Frigidaire purchases.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ...............................................
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your review, Yaci! It's great to hear that you're enjoying your new refrigerator. Welcome to the Frigidaire family! -Katrina
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and they did amazing setting it up. Recommend it definitely
I would recommend this to a friend Don’t do it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this. Ice builds up in the freezer which the fan hits and makes a horribly loud noise. We called Frigidaire and requested service which was 3 or more days until someone could come out. My husband ended up having to fix it because we couldn’t live with the noise. The technician came out and said this fridge is known for this issue and that my husband did exactly what he would do. Since then, it’s happened 5 more times. We feel trapped. We bought an extended service agreement but we’ll have to live with this noise for days until someone can come out. Don’t do it
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, William! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Furthermore, these new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://support.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-Side-by-Side-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:Overall performance
Nice new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so nice! We didn’t realize how old our last fridge was!
I would recommend this to a friend ice maker does NOT work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase, as I made it on February 1, 2023, and the ice maker does NOT work. It has not even been working for 2 and a half years and it already has serious failures.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi FabiolaN, we are sorry your experience didn’t match your expectations with your Frigidaire 22 Cu. Ft. 33" Standard-Depth Side-by-Side Refrigerator FRSS2323AS. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like to investigate your concerns further to assist you properly. We're here to help.
Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
