Customer Ratings & Reviews
- Model:
- FRSS2323AW
- SKU:
- 6506205
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 22.3 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System's overall performance, capacity, and size. Many appreciate its quiet operation and efficient ice production. The design is well-received, and the temperature control keeps food cold, with customers also noting the appealing finish and good lighting.
This summary was generated by AI based on customer reviews.
Terrible quality and service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with refigerator. The first one that was delivered just over year ago did not work at all. I had to have them bring me a new one. The new one worked for a just over a year, and broke down. They came a fixed it and it worked for a week and broke down again. I have been waiting for a week(with no working fridge) and now they are telling me that a needed part is out of stock and it will be 7-10 busines days before they can find one. I am going to have to buy a new fridge. I will never buy a Frigidaire appliance again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, JeffE! Thank you for stopping by and taking the time to review.
It is so unfortunate that you have had this experience with your new side-by-side fridge in such a short time, and I can understand your disappointment. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come. We're sorry to learn that the part is on backorder from the service company's part distributor.
For any further help needed, please do not hesitate to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for my little family! The freezer keeps my Ice cream and popsicles frozen so I don't have to keep them in a separate freezer! My ice maker and water is amazing I haven't bought bottled water since the filtered water is great!!
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only am I happy with the refrigerator I am extremely happy with the delivery and installation service Best Buy offers. The guys that delivered let me know when they were on the way and were professional and quick.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so nice! We didn’t realize how old our last fridge was!
I would recommend this to a friend - Pros mentioned:Ice production
Alan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in everything easy to read on the door panel and 24 hours full ice cube tub
I would recommend this to a friend As advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have had good luck with past Frigidaire purchases.
I would recommend this to a friendDon’t do it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but problems with this. Ice builds up in the freezer which the fan hits and makes a horribly loud noise. We called Frigidaire and requested service which was 3 or more days until someone could come out. My husband ended up having to fix it because we couldn’t live with the noise. The technician came out and said this fridge is known for this issue and that my husband did exactly what he would do. Since then, it’s happened 5 more times. We feel trapped. We bought an extended service agreement but we’ll have to live with this noise for days until someone can come out. Don’t do it
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, William! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Furthermore, these new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://support.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-Side-by-Side-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Frigidare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems like a good appliance. The fridge side isnt as large as I would like but it suits my needs.
I would recommend this to a friendFrigidaire Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it is very nice side by side
I would recommend this to a friend- Pros mentioned:Size
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Perfect fit for our kitchen. The Best Buy team was excellent!
I would recommend this to a friend - Pros mentioned:Overall performance
22 cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was very hard to find this refrigerator. so happy!
I would recommend this to a friend The refrigerator is too narrow on the inside.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is too narrow on the inside. Other than that, it's a great product.
I would recommend this to a friend- Pros mentioned:Overall performance
Frigidaire frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent installation from Best Buy
I would recommend this to a friend - Pros mentioned:Overall performance
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working great !!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Icemakers… Bane of our existence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bummed as the ice maker conked out 7 weeks after buying. Is it me or we put a man on the moon decades ago and yet for some reason, icemakers are the bane of our existence
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want to make sure that you're getting all the assistance you need. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, but don’t like the color. Was outside of the time frame to return.
I would recommend this to a friend- Pros mentioned:Overall performance
Awwsome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek!! The guys that deliver that are amazing
I would recommend this to a friend I goofed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like this refrigerator very well. Door dispenses "warm not cold water." Narrow spaces and anything put near the wall to the freezer freezes. UGH. Would not recommend this at all.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there! We're so sorry to learn the dishwasher doesn't meet all of your expectations. However, dispensed water is not cold. For colder water, add crushed ice or cubes before dispensing water. You can find this information on page 15 of your user manual.
Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. ~Sam
Needs Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has poor lighting, especially on the refrigerator side. Also, it does not cool properly in the lower shelving when set on the recommended temperature. And it is larger on the outside and smaller in the inside than our last fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Alvin. We're sorry to hear you feel this way. We understand that the design of your unit did not meet your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. If you need any assistance, call us at 800-374-4432 from 8:30 a.m. to 8:00 p.m., Monday through Friday, EST. ~Ruth
- Pros mentioned:Overall performance
Frigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the black stainless steel
I would recommend this to a friend
