Customer Ratings & Reviews
- Model:
- FFCL2542AW
- SKU:
- 6501282
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 24.8 Cu. Ft. Chest Freezer for its large capacity, overall performance, and convenient size. Many appreciate its portability and how easily it can be moved. However, a few customers have noted concerns regarding the lid seal.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lid seal
Seal is no good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seal on the freezer doesn’t completely seal. It’s a nice looking freezer but had to return.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the freezer but unfortunately the front had a large dent in the metal.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are glad to know that you are how your appliance work, however we are saddened to know that it has dent. Please know that we don't have any control once the appliance left our warehouse. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. - Jessica
Warning!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer will not work on a GFI protected outlet. By code circuits must be protected by GFI. It will only work on a non-protected 15-amp circuit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mark. We understand how disappointing it is that your appliance is giving you difficulty. This is really concerning, and we also want to make sure about your safety. At your convenience, please connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth
Poor delivery method
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys are, not doing good job at all. They dumb my freezer upside down.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that this has happened during the delivery, OyenikeA. We want to personally thank you for sharing your important quality concerns and experiences with us. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t look new, it looks old and used up. Glue is on the edges.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ThlaM! Thank you for providing feedback. We regret that your experience did not meet your expectations. Although this is an unusual occurrence, we strongly advise that you inspect the appliances upon delivery for any flaws so that the local store where you purchased it In the event that they are unable to resolve the issue please contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Rowena
Damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaskets were damaged and came broken. Dents on the front of the freezer.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Fara! We’re saddened to learn of your recent issues with your new freezer. We’re ready to help. When time permits, please chat with us on our web page Mon-Fri, 8:30 am-8 pm (EST). -Chris
- Pros mentioned:Capacity, Overall performance, Portability
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very large freezer space. The wheels make cleaning beneath it easy. Functions as expected. Definitely recommend this unit if you need large freezer space.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Tim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this freezer for stocking food. It works well and stock a lot
I would recommend this to a friend Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It like the freezer but overall when it is time for the Greek squad drop off they open the box of this freezer it has a dent. But it’s alright they will deliver me a new one but got to wait for new freezer
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, HouaX! We're happy to hear that you like your new chest freezer but we're sorry to learn that it has dent upon delivery. Typically, we recommend inspecting a unit for damage before taking possession so that any concerns that you have, are corrected. Most flaws are caused by the delivery process rather than the manufacturer. We hope that the new freezer will be delivered to your home with no cosmetic issues. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Ac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good have wheel make it easy to move good deal too
I would recommend this to a friend
