Customer Ratings & Reviews
- Model:
- FFCD2413UB
- SKU:
- 6272903
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.1 out of 5 stars
Customers are saying
Customers admire this 24" built-in dishwasher's cleaning performance, quiet operation, and ease of use, frequently citing it as a good value. Positive feedback also highlights the straightforward installation and attractive stainless steel appearance. While some found the unit smaller than expected, the majority of comments were overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Simple dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty basic dishwasher. No major bells & whistles
No, I would not recommend this to a friend- Cons mentioned:Capacity
Regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, smaller than my last basic dishwasher, stainless steel finish streaks and is much harder to keep clean than prior models I’ve owned
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We certainly appreciate you stopping by to share your feedback with us. We understand that some sounds coming from your dishwasher can be a little noisy. You may hear a noticeable change in sound as the wash action switches between the lower and middle spray arm, which is normal being that each spray arm has its own sound. Also, you are able to use warm soapy water and a dishcloth or sponge. This will help reduce the streaks you are seeing. You are able to view additional helpful cleaning tips on pages 12-13 in the manual. Should the you need any additional assistance from us or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST, and we will be happy to assist. Kindly, Ciara
Choose different dishwasher.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this two days ago March 19, 2024 and this dishwasher is very noisy. Also, there is a loud grinding noise but I’ve never heard in any dishwasher that I have had. Do yourself a favor and skip this. I am returning this in the next couple days.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Christian
Broken door latch
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars because door latch broke after only 6 months. Poor install through Best Buy installer; screw only caught part of the wood, loosened and now shifts on one side.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh man!
We are so sorry to learn of your experience with your door latch and install. We would love to review all possible options of assistance. Please reach out to our live chat team on our branded page Mon-Fri, 8:30 am-8 pm EST or call us at 800-374-4432. -R'Shaye
Terrible terrible terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is absolutely terrible. Do not buy. Does not get dishes clean, even on "heavy" cycle. It's not even a year old .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, AdrienC! This is one feeling we never want our family to feel. We apologize for your experiences with the dishes not cleaning. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, and small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Sam
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. It’s mostly plastic. The door is flexible, has to be opened exactly in the middle. There are no special settings only normal wash and start.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Consumer! Thank you for your review. We are sorry to hear that you are not pleased with the style and features of your dishwasher. Your feedback is valuable to us and often referred to for future reference. Should you need further assistance, please feel free to connect with us. ~Briana
Awfull experience with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged and took over a month for Best Buy to come pick back up.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience. We apologize for the inconvenience caused by the damaged item and the extended wait for pickup. We encourage you to contact Best Buy directly regarding the matter, as they will be able to assist with the return or replacement process.
If you have concerns specifically with your Frigidaire product, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’re here to help and ensure you have a positive experience moving forward. -Yhano
its meh. but it's better than nothing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a cheap piece of crap. i do not love it; i had to get it as everything else was unavailable due to pandemic shortages
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, itdemon! Thank you for your review. We are sorry to hear that you are not pleased with your dishwasher. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Tbd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet installed. What else can I say at this point.
I would recommend this to a friend- Pros mentioned:Price
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dish washer looks sharp and its a good price. Would buy it again
I would recommend this to a friend Control panel stopped working 1 week after install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new dishwasher failed to turn on 1 week after installation. Repairman says that the control board needs to be replaced. This is very disappointing. Not sure if I will purchase another Frigidaire product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear your dishwasher stopped responding so soon into ownership. Please know this is very unusual and we will be happy to continue working with you to ensure your dishwasher is working as designed. If you need further assistance, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
OK Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went fine but the product itself is OK. Need to be careful as it doesn't always get the dishes clean.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you taking the time to share your experience with us TJChicago. We recognize that you are having concerns with a low cleaning performance from your dishwasher. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Should you find these suggestions do not resolve your concern please contact us directly for further assistance. If we can be of any assistance to you at this time, our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made. top rack constantly comes apart. almost falls. dishes tip over on bottom rack. not deep enough for large cups on top rack
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Patrick! We are sorry to hear that you have not been pleased with this model. We understand that there are some features on your new dishwasher that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Just over 6 months and it's already breaking
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean as well as expected. Owned apx. 6 months and it's already making odd sounds. Not worth the money, spend more and get better quality.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Mike, we appreciate you stopping by to share your dishwasher concerns with us. Most consumers have found that ensuring the incoming water is 120 degrees Fahrenheit and using a rinse aid can alleviate your cleaning concerns. You are also able to review additional cleaning tips on page 13 in the manual, along with normal operational sounds. Should you still have any concerns after reviewing your manual, please chat with us, and we will be happy to assist. Best Regards, Ciara
Frigidaire dishwasher wararnty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the buttons on the panel do not work Best Buy will not fix the unit unless you "bought" their warranty No i have to screw around and find someone that will do warranty work for Frigidaire
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We're sorry to hear you're having trouble with the dishwasher controls. We will be happy to assist you with getting service! If you are still seeking help, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
Buy another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre dishwasher. Not well constructed and flimsy. Would buy again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback, Chileddie! Please know, it's important for us to hear if our products are meeting our consumers expectations and we will use your feedback for continuous improvement. Should you ever have any questions or need assistance, please reach out to us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST at your convenience. Best Regards, Ciara
Ok dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was pretty decent. Waiting for installation for a long time over 2 weeks!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Farmgirl007! Thank you for your feedback! Now that your dishwasher is installed, we hope you enjoy the quiet operation and delay start feature. You can wash dishes in your sleep! ~Ashton
Bad business
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for installation and just delivered and left without installation, I Called customer service 3 to 4 times every time 35 minutes to get refund for installation until now 12/18/2020 I don’t get my money back I will never buy something from Best Buy again
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, BestBuybadbusnises.
Thank you for sharing your experience. We are sorry this happened to you. -R'Shaye
Marcy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new dishwasher after my old one broke i love this one it can hold tall glasses on the top shelf.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not dry at all dishes are soaking wet
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Gabi! Thank you for your feedback! We sincerely apologize for your recent experience with your dishwasher. We make every effort to manufacture quality products and your concerns have not gone unnoticed. In regards to the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum drying performance, using a rinse aid has proven to be helpful. Also try using the Hi-Temp Wash option on the model. During the hi-temp wash option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. The increased water temperature helps the dishwasher detergent removes food grease and soil from dishes more effectively and aids in drying. Hopefully this helps. Should you need further assistance, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am-8:00 pm EST. ~Briana