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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 789 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.1 out of 5 stars

  • Cycle Options

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the cleaning performance, quiet operation, ease of use, and the reasonable price of this dishwasher. Many found installation straightforward. However, some users experienced issues with the door's tendency to close unexpectedly while loading, longer than expected cycle times, and some limitations with the rack design and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 789 reviews
  • Rated 5 out of 5 stars

    Works like new after 2 years

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, used for 2 years so far with no issues and nothing has broken. Everything still works like new. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable dishwasher that works great. It's a bit noisy but you get what you pay for. No issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget friendly dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic budget friendly dishwasher. Cleans as well as the one it replaced that cost 3x as much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Potential hazard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product maybe 5 times but was unfortunatley 1 day past the 14 day return window. This product is a hazard! A dishwasher safe cap to a cup was placed on the top rack and must’ve fallen to the bottom during the wash cycle. I’ve had plenty of dishwashers and this was never a hazard. The cap melted and burned on the heating element at the bottom and caused there to be a ton of smoke throughout our house. Best Buy didnt care to see my photos or make this right, beyond disappointed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your experience. I am truly sorry to hear about the issues you’ve encountered with your dishwasher. It’s concerning to hear that the dishwasher caused such a hazard, and I can completely understand how unsettling and dangerous that must have been for you and your home.

      We agree that a dishwasher should not present risks like melting or burning items during normal use. Your feedback about the dishwasher’s performance and the lack of support from Best Buy is valuable, and it’s disappointing to hear that the situation wasn’t handled with the care it deserves.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 1 out of 5 stars

    DOES NOT DRY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does not dry the dishes and has not from day one! I cant set it and leave for the week cause the dishes will have mold on them! Of course o am over the 60 days as it took a while for us to install in a new build. A service call is going to cost me $99 so seams stupid to even spend the money on a service call when i can get a new one for $300. I definitely wont buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Tina, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Rate to win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, now how about that gift card...i like the sale items you give good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic dishwasher, so far so good in rental. A little loud but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product can’t beat it well worth it great deal I would buy it again works great

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing such kind words, CordellJ. We appreciate you for choosing Frigidaire for your appliance needs! -Katrina Frigidaire

  • Best Buy Employee

    Rated 1 out of 5 stars

    Worst ever purchase

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i got it had an issue with the handle and finally it’s broken bad quality material works fine but its bad quality

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, YusethBl, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed with this product and the installation by Best Buy. The installers improperly installed the dishwasher and it does not close therefore cannot be used. The product itself washes ok but not the best. The machine it self lacks quality and has an “antiquated” look.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer damaged my countertop in the process of putting in the dishwasher. There was a snafu on the delivery time & date, but they were good about rescheduling. The dishwasher looked & felt cheap. Very underwhelming!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello. Thank you for bringing this to our attention. We sincerely apologize for the recent experience you have with the installation of your dishwasher. Please know that we strive to provide the most reliable products and services for our customers. Please feel free to reach out to us if you require additional assistance. You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire

  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this product again. Photo included is after 2 uses. And will not replace after 15 days.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, KristinaY. We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel Frigidaire

  • Rated 1 out of 5 stars

    Won’t recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do it’s job! Few plates and spoons, cups and glasses, soap is still visible. White marks and residue is still present.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, JoyE. Thank you for providing us feedback and bringing this matter to our attention, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Christi Frigidaire

  • Rated 5 out of 5 stars

    Dishwasher is a great choice. Simple and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. It’s user friendly and not noisy. Simple and gets the job done. I highly recommend purchasing from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time, Rack design

    Rated 5 out of 5 stars

    Good washer, very quiet, happy so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty average/easy install. I have installed a lot of washers. Like many newer washers it has an enlarged tub/door which reduces the access at the kick plate, so it's easier to make connections with the washer on it's back. We have had it for a couple months, and so far it has been excellent. It is very quiet when running. Like many modern appliances the time for cycles seems much longer than in older ones, probably for higher efficiency. The third/top rack is useful for us as a place for chopsticks which lets them dry out faster than the silverware bins. The interior is taller than older dishwashers so there wasn't any less space for the main racks. My only criticism of this washer is that some of the racks have the metal bars running in places where they interfere with the edges of plates, so plates can't sit in certain rows where it seems they should be able to. Overall very happy with this and it feels like an upgrade over our previous washer which was probably top of the line from about 20 years ago. We rinse dirty dishes before putting in the washer so we don't push the limits of cleaning, but so far cleaning action seems excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Rack design

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans really well and is relatively quiet. What we don't like, is it is difficult to load bowls and we use a lot of bowls. But it was on sale and that helps with any dissatisfaction.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear that you’re pleased with the cleaning performance and quiet operation of your dishwasher. We also appreciate your honest comments regarding the loading of bowls, as we know that ease of use is just as important as performance. Your input helps us better understand our customers’ needs and experiences.

      If you’d like assistance with loading tips, product guidance, or have any additional concerns, our team would be happy to help. Please connect with us through Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. We value your feedback and look forward to assisting you further. – Maria Frigidaire

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is exactly what our family needed! It has options for different levels of cleaning; it’s easy to use; and, is very quiet. The dishes come out amazingly clean and dry!!! We love our new dishwasher!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great disheasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Minor humming sounds but overall cleans perfectly. Easy to operate and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher for 2 person home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a two person house and it works really well - great value for the price and it is quiet and does a great job. The only thing I do not like is there is water left on the bottom side of glasses - wish it dried more completely - keep it on heavy clean cycle for best results

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 3 out of 5 stars

    Decent dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dishwasher online ordering and pickup experience at the store was great, however bestbuy sold me a used product, as the dishwasher has a lot scuffs on the back and the sides and there was water filled in the pipes, which leaked on my living room floor as we unpacked it. This dishwasher is fairly basic, with very minimal features and does the job well, tad bit noisy compared to my old dishwasher. Does seem to have the traditional filter or filter pit from where the water would drain from, dont know if thats a good or a bad yet. The controls are also very basic but not a concern. Heat dry works very nice. Installation is super easy. Con: The dishwasher latch (the button to be pressed to open the door) is really bad and a terrible design. Its very hard to open it, we have to wrestle with it to get it open. The height adjustable legs is not easy, so adjust the height needed before you install, later would be a quite tedious. Pro: Fairly decently priced, compared to some of the very fancy models out there, with a lot of over engineered fuctionality. This is great buy, gets the job done.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.  -Christian Frigidaire

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