Customer Ratings & Reviews

I hope you get a good one and don't have my experience. I purchased this brand new from Best Buy and had the refrigerator delivered on June 10, 2024. On August 11, 2024 the refrigerator starting making a very loud fan noise like a helicopter was above our house. This went on for about 5 hours and would only stop when the door would open. The loud noise and fans finally stopped but now the freezer is no longer cold, the ice melted all over our floor, and the refrigerator side is also not as cold as before. The "High Temp" light is on and it constantly beeps non-stop every 30 seconds. We've had this refrigerator for 2 months! Since it was a weekend, I had to wait until Monday to call Frigidaire support. After waiting on hold for over 30 minutes early Monday morning, their solution was to unplug it, plug it back in, and wait 24 hours. I said that was not acceptable. I had already lost a bunch of food since we went grocery shopping that Sunday afternoon. The agent was finally willing to schedule a service call, which I was surprised I was able to get an appointment for the next day. Still waiting on that, will update after. I asked if the warranty covered food loss, the agent said that is not covered. Pretty unbelievable! I went from a horrible experience owning a Samsung refrigerator to now this with Frigidaire. At least the Samsung didn't break down until after a year owning it. I might have made the wrong decision about this one. Before it broke, this Frigidaire unit was already louder than normal. It looks nice but is definitely not fingerprint resistant. Ice cubes are a smaller shape, everything was fine.

Very nice refrigerator. Easy to clean, easy temp control, and aesthetically pleasing. 10/10

Purchased this beautiful fridge from the outlet. It has performed amazing, holds temp great and ice maker is flawless

First thing I noticed was the horrific, distorted paneling on the front of the doors. The stainless steel looks like it has huge soft dents and waves all through it. I found another fridge i wanted to exchange it for, they had one on display at Lowes. When we walked in the door at Lowes there was the fridge im leaving the review about.. on its on on sale, and it looked exactly as bad. I went back to the fridge section and saw the one I am buying and it was perfect. In fact none of the 20 I looked at looked remotly as bad. For those who have bought this fridge have a good look at it. The ice maker is woefully slow, the water comes out warm for a good 10 seconds before going cold, like a tap. And it is loud! My advice is go look at it somewhere first and compare the build quality to others in the same price range. Its night and day

I am still waiting. First one deliveredDec 13th, set up, turned water on, water poured out of buttom of refrig, covering kitchen floor. Workers said, NOT OUR FAULT. MANUFACTUREERS FAULT. reordered. 2nd crew Dec 15th, i believe. Informed me it could NOT go thru patio doors as the first crew brought in SIDE BY SIDE FREEZER/REFRIG. TOOK.OFF MY KITCHEN DOOR AND SCREEN DOOR stripped both my existing freezer/refrig and new one coming in og entire front of them, doors, trims, insides, everything and proceeded to do the switch, and i heard a LARGE "BANG" outside and made sure they said, we are o.k. (that was probably when they put a dent in my kitchen door) lying where ever. Then came in the new fridge/freezer, quite a bit bigger. One was a fridgeadere and bew one was a GE FRIG-FREEZER. "WITH SAME 'SKU NUMBERS'" as they set it up putting all the parts together, this one was a different color, larger. With 3 doors. Two for the refrigerator part and a door, with 2 sliding drawers for the FREEZER. i informed them thst it was not the one i ordered. They informed me. ALL NUMBERS WERE THE SAME, mind you, one is a GE WITH 3 DOORS. and the other is black with 2 full doors, one for freezer and one for refrigerator. And us a FRIDGERATOR, BUT "THEY HAVE THE SAME NUMBERS, THEREFOR THEY ARE THE SAME. They told me to call Best Buy. And they told me the same thing. They are exactly alike. Now we are going for a THIRD EXCHANGE ON JAN. 27TH I BELIEVE. THEY GAVE ME 2 OPTIONS: KEEP THE ONE I HAVE NOW. OR GET ORIGINAL. AND i would receive compensation in a gift card for ALL THE TROUBLE THEY PUT ME THRU" THE SECOND CREW, PUT SCREENDOOR ON WRONG, does not have option to stay open, anymore, no catch, puton backwards. And did not replace cover to my water supply in basement. I am 82, with A/Fib and arthuritis in my hands. I use a plyers to open water bottles

Very spacious, plenty of room! Great for the price. Quiet when running. So far so good!

Love my new refrigerator! Plenty of room in freezer for my pre made ready meals. Lots of room for fresh fruits and veggies. Lots of room for my guilty pleasure of so many different flavors of coffee creamer! Keeps every everything at perfect temperature!

There was a slight difference between this product in the picture and the actual product ... Maybe it's because it's new, so there's no problem yet but no complaints yet

They delivered it with 3 big scratches on the face. Offered me 175 to live with the scratches. I said I’ll check with the wife. He said that’s fine, just call us back and let us know. Then the next day they’d only give me 50.00. I said yesterday you said 175.00. He says “Well why didn’t you take it? I said the guy told me I could call and give him my decision. NOPE! 50.00 and nothing more.

This refrigerator fits perfectly in my newly remodeled kitchen. Having the icemaker with filtered water is good for the environment

I havent had the fridge long. So far it is good. Doesnt seem to make alot of ice. We will see and i will update in a few weeks.

This is the second one they delivered. 5 to 10 times a day it makes a big bang noise and groans for 8 seconds. And it runs Non-Stop until you open the door and then it stops running. You close the door and it starts running again. My electric bill this month is outrageous because this thing never stops running.

I did replace my old fridge for this one and so far I’m very pleased with it.

It's a nice great looking refrigerator for our kitchen.

The refrigerator is great! Love the stainless steel look and price was a deal.

Love this refrigerator lots of space and the finish keeps finger prints at a minimum Not like my previous one No more constant cleaning

Tia a really nice fridge ! I would totally recommend if this is the size you’re looking for.

One of the best refrigerators I have gotten very nice inside out. Highly recommend

Delivered extremely damaged. So damaged, did not take it off the truck. Warehouse manager said deliver anyway, she will take it. Then was told they could re-deliver in about 60 ish days. Cancelled order and purchased another, from Lowes, with next day delivery. Very disappointed in Best Buy. I buy a lot from Best Buy. No apologies just nothing they could do. Damage is front right lower corner where water line is located.

Exactly what we were looking for, it was delivered and installed in an extremely professional and timely manner.