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Customer Ratings & Reviews

Frigidaire - 250 Sq. Ft. Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 515 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 515 Reviews
  • Rating: 1 out of 5 stars

    Most Annoying AC

    Posted
    TrentB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is by far the loudest and most vibrating window ac unit I have ever owned, or even witnessed for that matter. Many others, including the manufacturer, claim that such ridiculous vibrations & loudness could only occur if the brand new ac unit was not installed correctly or is not the proper size. However, I am positive that this ac unit and all the others I have owned were mounted, installed and chosen properly. I have played with this ac unit a lot attempting to reduce the vibrations and although I was able to achieve minor vibration reduction I am still very very dissatisfied. Research a little and you will find some others have shared their dissatisfaction for the same reason and by visiting other websites you will see there are more then just "some" people who have experienced this issue. I liked the visual appearance and it can cool down quickly yet I would not recommend this ac unit to anyone. Tomorrow morning I will definitely uninstall this ac unit & replace it with one of my 9-year old ac units. I would have done that already if it wasn't in the upper 90's today.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Sorry to hear about the issue you are having with your a/c, TrentB. Please reach out to us directly at 1-888-203-1389 M-F from 8a-8p EST to provide more details, and we will be happy to see how we can help. ~ Brandi Frigidaire

  • Rating: 3 out of 5 stars

    Good value for the money.

    Posted
    JoeB

    With a ~200 sq ft room I opted for the 6,000 btu version, which is rated to cool up to 250 sq ft. We had a week straight of 95 to 100 degree weather, and the unit kept the room reasonably cool. It's quieter than I expected, based on other reviews. Noise is subjective, of course. I find it tolerable. The slightly curved shape is aesthetically pleasing, but leaves gaps that allow hot air in. The panels are thin and flimsy (note: I don't know how they compare with other Frigidaire models or brands). I bought foam insulation made for a/c panels. I may even use R5 foamboard. Without the insulation, you can feel the air coming in. It has what I assume are standard features now for a/c's (I've had central a/c for the previous 9 years, haven't had to purchase a window unit). The remote has a thermometer. There's another model that can be used as a sensor, i.e. the temperature on the remote is what the a/c shoots for. I didn't have the money to spare for a pricier unit. I'm on the fence with my recommendation. I voted Yes because of the price/value factor.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thanks for the feedback, JoeB! I am glad to hear you are enjoying your new a/c. I will pass your thoughts regarding the window filler kit on to our design team. While we cannot implement all suggestions we receive, we will continue to use valuable feedback like yours to improve the quality and design of our products moving forward. ~ Brandi Frigidaire

  • Rating: 3 out of 5 stars

    Does not keep up without help

    Posted
    ThorFromGP

    Used in my office, a roughly 12x12 room on the main floor with one sturdy door to the hallway and two new windows to the outside world. Three of the four walls are exterior, with only one getting late afternoon (post 3pm) sun. The others shaded by a large maple. I have large furniture, but lots of technology - PC with 3 new LED monitors. Positives: easy install, very light, eye appealing for a window unit, nice and simple remote, relatively quiet even on high, when it cycles it does not sound like a UPS truck. Negatives: does not cool my relatively small, well-insulated room without having the ceiling fan on turbo-prop mode. The AC fan does not feel like it moves a lot of air. The remote automatically defaults to Eco mode rather than On. Fits a narrow window. Cycles often to keep the room cool - every 3-4 minutes. Maybe my office is just too big or the unit is over rated, but I would not purchase this particular unit again and have no other room to place it. I'll get a bigger model next year and give this one away.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      We certainly appreciate an value your feedback, ThorFromGP. There are many factors that could cause this type of experience. Please make sure there are not blockages to your unit inside our outside that may prevent proper air circulation. Rest assured your feedback is reviewed by our online product specialists for future reference. Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST for additional questions or feedback. Best, Maggie Frigidaire

  • Rating: 3 out of 5 stars

    Cools good so far, but, poor packaging

    Posted
    GregS6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Beware, the OEM packaging is minimal and inadequate to prevent damage to the unit. Bought one, right out the box, the outside metal cabinet was dented and looked like it moved the coil near the compressor. There was less damage to the outside carton. Not wanting to take a chance, returned, exchange for 2nd unit. It's cabinet is damaged too but this time on the opposite side away from compressor. Triple digit temps right now and inventory at the store just about gone. So went ahead and installed unit since the damage is outside and not video me or neighbors. Summary, the styrofoam packaging does not encase the whole unit. The 1st must have been hot from the side. Second one looks to have had too much weight on top and the metal cabinet is bent, but no visible internal damage. Advice, check the unit completely before starting any of the installation. Guessing damage rate for this unit to be higher than average. BEWARE

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thanks for the feedback, GregS6. Sorry to hear you had to go through that. We will definitely use your feedback to look into our processes and see what may be going on with these appliances during shipment and manufacturing. ~ Brandi Frigidaire

  • Rating: 5 out of 5 stars

    Great unit for dorm room

    Posted
    kekoelewyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I moved into the dorms at the end of June, and of course my room did not have an A/C unit. Lucky me. I could have waited to see if someone left at the beginning of the month and took their unit, but I did not want to wait or be stuck with a 20+ year old mediocre unit. I'm glad I didn't wait. I used my best buy card too, so I get points back anyway. Unit works great. My room is about 180 square feet, so the unit definitely has enough power for it. It can maintain the cool temp I want even when it's 100 outside. It's been on auto mode ever since I put it in. It's not any louder than any other window unit, the white noise doesn't bother me at all. It did start to make a little weird noise when the compressor cycles through, but that is an expected noise given how these things work. I hope it holds up to continued use for the rest of the summer, we will see. I like the remote control too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great!

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought as an addition to my central air to help cool my 15’x19’ bedroom during this extremely hot summer we’re having. So far so good...install was a breeze. The unit functions as advertised...temps are cold and noise is minimal. Actually quieter on high fan with compressor than my electric fireplace fan when it’s running in the winter. Time will tell. One suggestion...those baffles on the side are useless for keeping out insects or a draft, so be sure to add self adhesive foam or something to seal off the little cracks and crevices. I will be using 1/2” thick, cut to size foam from a craft store. Another big box store sells foam baffle covers I just didn’t want them in black so I’m opting for the craft store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    cambib
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This air conditioner is awesome! Powerful and cold! The remote control is convenient for when I’m laying in bed. Compared to some of the other brands, this unit is decently quiet. Not too noisy to be a distraction. At 6,000 BTU, it’s meant for larger rooms. My bedroom is approximately 20x20 and I feel COLD air less than 10 seconds after turning the unit on the “cool” setting and the highest fan speed. This is the perfect unit for these unbearably hot summer months. 10/10 would recommend this unit! Can’t put a price on a comfortable sleep and just overall comfortable room temperature during this hot summer.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unit is quiet but…

    Posted
    Conrad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Unit is quiet and capable of cooling a large room. Cons: Auto cool settings are not helpful in anyway. Engineers got carried away with trying to save electricity, so you can’t achieve the one thing that everyone would want. Select a desired temperature setting, set it for auto, and have it shut off whenever it reaches that temperature. Have it resume whenever the temperature was exceeded. Instead this unit constantly sets the room for Boiling hot, no matter what selection is made. The only choice is to set it for drastically cold, and this unit will get a room drastically cold, just remember to wake up in the middle the night and adjust it… Repeatedly

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Conrad, I apologize for the difficulties you are experiencing with finding the right setting for your area. We would be happy to speak with you to see where we might be able to help. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire

  • Rating: 5 out of 5 stars

    Better than I expected

    Posted
    dtfloljk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was very surprised by this air conditioner. The recommended room size was about 400(?) my room is about 700 sq ft attic and when I open the door from downstairs, I can feel the cold air rush in even though it’s at the complete opposite side of the room. I just think that’s so cool! And I love that there is the option of “fan only” when i don’t need it to be cold but just kinda like the noise to fall asleep. Lastly, so this air conditioner is right above my bed and I guess you could say it’s kinda noisy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does cool but too loud

    Posted
    JerseyFutbol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    For the price this AC was just okay. I'll prob get two years of usage this up coming summer being the second year. The remote is a nice feature and the AC does it's job. My only issue is the noise, this was set up in the living room. When I had the TV on, I would have to raise the TV volume a lot. Even when the AC was in the low power mode, it was still noisy. This is my only complaint, I have another one in the bedroom and didn't care it was noisy in there because the coolness of the air made me pass right out. It beats having a fan ANYTIME...

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi there JerseyFutbol. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna Frigidaire

  • Rating: 4 out of 5 stars

    Its great for a small room

    Posted
    ElPC3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Remember this is a 6k BTU, if you know what that means it cools that room perfect. I would say it cools the room but NOT CHILL the room. You'll be comfortable there with a shirt and shorts, pants will do but if you have shorts you won't be cold especially in the summer. You could move the fans but as much as you move them your not doing a huge difference. I would consider testing you environment by place the AC to the furthers right or left of your window first to see if the air moves better that way. I put in the center and I not 100% satisfied with its location and air movement. That would be my biggest complain.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cool and Comfortable

    Posted
    SnoozinatBestBuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This AC unit was easy to install and seems to be doing the job. Even in 95°F heat, it brings a (10' x 14') room down to a cool and comfortable temperature within 10 minutes of being turned on. If the door is left open, the cold air extends into the hallway and even cools the adjacent rooms a bit. Operation is quiet, and we have not yet experienced any problems with condensation, leaking, or musty odors. So far, we haven't noticed much of a difference on our electric bill either, though, to be fair, we only run the unit for 6-7 hours each day, so your mileage may vary. Would recommend!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's Ok

    Posted
    Kevintripod
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for a small bedroom. It's not loud at all. I set the AC's thermostat at 65 degrees. If the outside temperature is in the 80's, the lowest this AC could get the temperature down was 71 degrees. when the outside temp hit 90, the lowest it could get the room temp down was 76 degrees. When you turn it off, it saves your thermostat setting so you don't have to always reset it it. But it's annoying that the other cooling settings go back to their factory default settings whenever you turn it off and I have to re-adjust a couple of the settings every time I turn the AC back on.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi, Kevintripod! I can imagine your concern with needing to change the settings every time you power the appliance back on. Due to government regulations, all electric units are set to Energy Saver (Econ) mode. There should have been a yellow notice taped to the appliance which explained this. This change is meant to save you energy and money. ~ Brandi Frigidaire

  • Rating: 5 out of 5 stars

    Greatest AC unit for all rooms

    Posted
    Kami
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is one of my best purchases for the year. I needed a unit that would keep my guest cool since the front of my house gets very hot in the summer. It's very neat and compact ,quiet and efficient all for a low price. I have a huge livingroom without doors and it also cools my large kitchen and long hallway at the same time. My family finally stopped complaining about the heat in my house since I purchased this awesome AC lol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use!

    Posted
    Kari
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    bought this for the summer time! it has been brutal the past few years especially having a front room that gets sun. easy to get in the window. Bought a plexiglass piece at home depot and foam to go with it instead of wood like others have used. This has worked great no matter what all summer on 115 degree days being ran all day. the remote is a nice touch too I would recommend for anyone using for there room but not for bigger areas than a bedroom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My 1st AC

    Posted
    ImmaDiva010177

    Bought this AC a wk ago for my bedroom because of this heatwave & installed it, I went back outside & kept it running for about a half hr after Installation when I came back in & opened my bedroom door, it was sooooo cool, I was so happy. Its quiet, the remote is easy to use. That Eco setting I used last night & it had me worried the way it shut off, I thought the AC broke but it was the Eco Timer doing its job on that setting. Very happy I got this AC. It brings me joy whilst she sleeps

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great AC for small/medium sized rooms

    Posted
    Junemas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This would be a perfect air conditioner if it weren't for one glaring feature missing that I wish I would've read into more. There is no dehumidifier mode for days when you want to remove some humidity without the need to be cold with AC mode. Unfortunately last year in the summer there was a severe heat wave for a week and AC were sold out on a number of places so I took the plunge on anything with a remote and the needed BTUs for my sized room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent by great deal

    Posted
    OscarAG2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This air conditioner is a great buy for what it is I got it on sale and it works straight and easy and it comes with a remote control so you don't always have to walk up to it to turn it on or just seeing settings and it's energy efficient so if you want an energy efficient simple to use air conditioner for your living room or bedroom than this is the one to get I give it top rating.. oh plus I got it would free shipping to my home where else can you get a good deal and get free shipping Best Buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    wash

    Picked up my Frigidaire 6.000 BTU A/C on 4/20 it runs awesome! I'm in the master bedroom and let me tell you it keeps it cold! I shop around on the price and hands down Best Buy was the best @ $179.99 this is my 2nd Frigidaire I got six seasons out of my last one and the way I use it that's not bad for today's A/C I just about live in my bedroom and I run it just about 24/7 My Best Buy sold out (deptford nj) and had to restock them.You can't go wrong with this unit!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cooler Nights Are Better

    Posted
    Monique
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So glad I purchased the Frigidaire 8000BTU A/C the end of June 2018. It has been a very humid summer and the nights have been unbearable. Especially if you have COPD, which I have. This A/C has been so helpful for me. I am confident it will last me for several years to come. Bes Buy's prices were the best around and I really checked prices for all the major stores and smaller ones too. Best Buy was the best, no pun intended, lol. Just stating facts...

    I would recommend this to a friend