Customer Ratings & Reviews
- Model:
- FRFS2823AD
- SKU:
- 6485390
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the spaciousness and ample storage of this 27.8 Cu. Ft. French Door Refrigerator, along with its convenient water and ice dispenser. Many appreciate the quiet operation and ease of use. However, some customers have noted issues with door alignment and occasional freezer problems.
This summary was generated by AI based on customer reviews.
Missing a part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came in the box missing the kick plate on the bottom of the fridge!!!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. If there is anything missing on the package of your new purchased product kindly reach out to the dealer for assistance, if this tip didn't work, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Great choice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. The quality of the product is great and pricing was what I expected. Overall, excellent buying experience.
I would recommend this to a friendAppliance defected.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was delivered with a dented box. I was unaware of this obviously, until a repairman came and told me that it must have been dented in transport. After contacting best buy, I was told to contact Frigidaire as I still had a one-year warranty with them. They have not replace my refrigerator.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Kristyjon! It sounds like you're dealing with a situation where the cosmetic issues on your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator (model FRFS2823AW) are not covered by the manufacturer's warranty, and these issues may have occurred during delivery. Typically, manufacturer warranties do not cover damages that happen during shipping or delivery. - Maico
- Cons mentioned:Door alignment
Frigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water hose couldn't be connected because of some valve we weren't made aware of, none of the plastic was removed, which will take months! Took my old refrigerator and left. We plug in the new one and it continues to beep and door open warning lights up. Unpleasant experience.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, StacyC. We're sorry to hear that this is what you've encountered with your new refrigerator. Continual beeping or alarm sounds may occur if the door is left open for five minutes. This can be cleared by closing the door or by pressing any key in the control panel. If this happens continuously, we need to make sure that the unit is leveled since the door is not closing properly. The installer should check that the unit is working properly. If you have more questions, don't hesitate to reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
- Cons mentioned:Door alignment
Front Doors don't line up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems out the box. doors wasn't line up then they wanted me to pay a $100 for a tech to come out an adjusted the doors after only having the refrigerator for two days so I exchange it for another brand
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ThomasM. We appreciate hearing from you and we never like to see an owner dissatisfied. We would love to see what options we may have to turn things around for you. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Roomy enough for tall items on shelf and doors. Crispy drawers are spacious. Great purchase!
I would recommend this to a friendThe worst thing I have ever bought
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor broke within five months. Now it doesn't get colder than 50 degrees. I've been waiting THREE months for Frigidaire to deliver the parts. Frigidaire has refused to send me a new refrigerator or do anything other than tell me to wait. I've been told that I may have to wait an entire year for the parts.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Devin C! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event, they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to check whatever option available we can offer to you to resolve your concern. ~Rowena
Horrible delivery service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was defective upon delivery! If I could give 0 star I would.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello MarcusN,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Awesome refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is awesome! We just love that everything is so easy to find in the fridge.
I would recommend this to a friendcarol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was very good, no problems so far.nothing to add.
I would recommend this to a friendQuality control is BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in defective. Serviceman was here “fixed part of the problem.coming back to fix again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Martepp! We're disappointed to learn that this has been your recent experience with our brand. This is certainly not the type of experience we are aiming for new customers to have. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when things may not go as they should. However, we want you to know that, as a customer, your experience matters to us. Rest assured, it will not go unnoticed. If you have any concerns with the repair process or any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Poor quality control by manufacturer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not cool, no refrigeration, had to send back to store
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Eric.
We’re very sorry to hear that your refrigerator didn’t cool properly and had to be returned. That’s incredibly disappointing, and we completely understand your frustration, especially with a brand new appliance.
While it’s rare for a unit to arrive with a cooling issue, any product that doesn’t work as expected from day one is unacceptable. We appreciate you bringing this to our attention and hope the return process was smooth.
If there’s anything we can do to help or if you’re considering a replacement, please don’t hesitate to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
- Pros mentioned:Overall performance
Recent purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the product. Delivery timing was a bit long but worth the wait.
I would recommend this to a friend Too loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was so loud I returned it the next day and bought a Samsung. If you want a quite refrigerator don’t buy this one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received it yet. I will be receiving my refrigerator the end of february. I bought it in january. I wish I had it , but I guess it takes that long to get a refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction and we will be happy to use your feedback, and suggestions in hopes that we can better serve your needs in the future. Should you have any additional any concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
- Christian
Save the trouble and buy what’s in stock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Promised delivery by the 2nd then pushed to the 26th. Absolutely annoying to have to wait that long for a fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
- Pros mentioned:Water dispenser
Buy this fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Roomy, bright and clean! Plenty of storage, able to adjust shelves,i love the ice maker and water dispenser. Big bottom freezer, easy to find food.
I would recommend this to a friend - Pros mentioned:Capacity
New Frigidaire Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new white Frigidaire refrigerator. It is spacious & perfect for our needs.
I would recommend this to a friend Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and budget, very good Brand easy to use.
I would recommend this to a friend- Pros mentioned:Capacity
New Frige
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing and it's bigger then the one I had, it's so roomy
I would recommend this to a friend
