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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $2,429.99

Customer reviews

Rating 4 out of 5 stars with 99 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness and ample storage of this 27.8 Cu. Ft. French Door Refrigerator, along with its convenient water and ice dispenser. Many appreciate the quiet operation and ease of use. However, some customers have noted issues with door alignment and occasional freezer problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 99 reviews
  • Rated 5 out of 5 stars

    Work fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value fir the price Easy access with the double fridge doors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Delivery was good. Hook up was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great runs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I recommend set up. I’m still removing the saran wrap from the wrap job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful and works efficiently! It has what we need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator, at this particular price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new ftig. It is fun to have a new one. Thank you ! Your delivery team was excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious refrigerator. Love the outside ice and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Frigidaire French door fridge! It’s so pretty too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doors aren’t good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors don’t work right and so you have to adjust the door just about every time you open and close it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. If you are having issues with your door that is uncommon, we highly recommend that you reach back to the installer to have your unit check again. If this tip didn't work, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Frigidaire Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, this fridge is made of low quality. The fridge doors did not align and the freezer door made a rollercoaster noise. I decided to return and went with Whirlpool

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, AntonioV. This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel Frigidaire

  • Rated 5 out of 5 stars

    Frigidaire 27.8cuft French Door Refrigerator SS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted did a great job letting me know when he was on the way to deliver the refrigerator. He installed it without any problems. Took off all plastic,tape,etc. He answered all my questions and told me all about the features on my new product. Thank you Ted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great customer service and very knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Person who made rhis purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cool,food products lostt. Unit being returned and being replaced.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, dryer! We appreciate you taking the time to provide feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We deeply apologize for any inconvenience, and we know that the retailer is in the process of replacing your unit. If you have any specific assistance with the appliance, feel free to Live Chat with us at [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan Frigidaire

  • Rated 4 out of 5 stars

    French Door Frigidaire Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All delivery guys were very helpful, pleasant & professional

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was dented but I accepted it for a discount. Unit was installed and did not cool at all. Second unit was installed and one of the exposed hoses on the back split and leaks water. Doors don't level regardless of how much we adjust. Never been so dissatisfied with a product. STAY AWAY.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh, no! We're sorry to hear you feel this way. This is a big disappointment for a valued customer like you. We're hoping to put things right. We want to make sure you get the proper care and support from us. This is crucial to regaining your trust. At your convenience, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire

  • Rated 5 out of 5 stars

    French doors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new french door refrigerator best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this a 5 star.. I love my fridge…it’s working wonderfully… I haven’t had any issues with it …

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing a part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in the box missing the kick plate on the bottom of the fridge!!!

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. If there is anything missing on the package of your new purchased product kindly reach out to the dealer for assistance, if this tip didn't work, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 1 out of 5 stars

    Appliance defected.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was delivered with a dented box. I was unaware of this obviously, until a repairman came and told me that it must have been dented in transport. After contacting best buy, I was told to contact Frigidaire as I still had a one-year warranty with them. They have not replace my refrigerator.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Kristyjon! It sounds like you're dealing with a situation where the cosmetic issues on your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator (model FRFS2823AW) are not covered by the manufacturer's warranty, and these issues may have occurred during delivery. Typically, manufacturer warranties do not cover damages that happen during shipping or delivery. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Great choice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. The quality of the product is great and pricing was what I expected. Overall, excellent buying experience.

    I would recommend this to a friend
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