Customer Ratings & Reviews
- Model:
- GCWM2767AF
- SKU:
- 6495871
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the ease of use of the 27" Built-in Electric Wall Oven/Microwave Combination, with comments on how easy it is to learn to operate and find what they are looking for. The combo oven feature is also well-received, with customers appreciating the different settings and the ability to use both microwave and oven with conventional or convection heat selection.
This summary was generated by AI based on customer reviews.
Built in oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we aren’t very happy with our new oven looks and works perfectly. Installation was very smooth
I would recommend this to a friendFantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, looks great work’s beautiful. I’m very happy
I would recommend this to a friendand OK oven
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bake burns outside edges of the pizza but inside is NOT cooked at all
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, RasoulB! Thank you for taking the time to share your feedback with us and for bringing your concern to our attention. Using the highest temperature might work in a proper pizza oven, but in a home oven, this might not be the best idea if you can’t heat the bottom enough. If you can’t get sufficient heat to the bottom of your dough, then the next option is to cook for longer but ensure the top doesn’t burn. Try dropping your oven temperature slightly or lowering your pizza a level or two on your oven rack. You can then bake for longer—try 4 minutes longer—and you should cook your dough through without burning the top. Should you need further assistance, You can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Worst experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this walloven, i am on my 4th exchange—each unit had issues that were all diff. Junk model
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel after a month of waiting for an in stock item. Terrible expert design in home service!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, JohnG! We apologize for the inconvenience and truly understand the impact this may have on you and your family. We are working closely with our suppliers to resolve it and are committed to
delivering your order as quickly as possible. If you have any questions, please contact your
retailer for current delivery information. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Dead On Arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally dead on arrival lol - does not heat up at all
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JacobM,
Thank you for bringing this up to our attention! We're saddened to hear that this happened with your unit. No worries, here's what we're going to do to resolve the no heat issue you're experiencing. 1st. We need to check the heating element, turn on the oven and see if both the top and bottom elements are glowing or providing heat 2. To check the igniter, locate it in the oven or under the bottom panel and see if it is dirty or damaged 3. If neither element nor igniter works, the problem could be a blown fuse, a faulty control board, or a bad temperature sensor 4. If the oven heats, but not enough or inconsistently, the problem could be a calibration issue, a defective thermostat, or a worn-out element25. You can test the thermostat by putting some water in an oven-safe bowl and measuring the temperature after the oven is fully heated. If the issue still persists, Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Love this oven combination!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the first two reviews, I have a really good experience with this microwave oven combination. It replaced a 1996 unit, so the interior size seems so much bigger! The conrols have been easy to use and it is very intuitive. Also, the lighting in both ovens has been good. I guess it is all in perspective! I am so glad to have this oven.
I would recommend this to a friendBroil is concerning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great except for the “broil”. It smelled really bad like gaseous combined with a burning smell. Don’t know if it’s because it’s the first time…
No, I would not recommend this to a friendDefintily a Best Buy deal,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to find what I was looking for, called their sales dept for any questions I may have. It was delivered and had it installed the next day.
I would recommend this to a friendDelivered a damaged product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the product - it is a review of the terrible quality control of Best Buy shipping/delivery. Very disappointed to see the box severely damaged and power chord hanging out of the bottom of box. Delivery guys unboxed the appliance and noticed a loose back panel with screws at the bottom of box. Then we all noticed two huge dents on the side as well as scatches all over the metal frame. Delivery guys loaded it back on the truck. Where is the quality control? The appliance should not have been delivered in this condition.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We would like to sincerely apologize for the experience you have with your new refrigerator, Lance. We can assure you that this is never how we wanted things to go for you. If there's anything we can to provide you any assistance, please let us know! You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria