Customer Ratings & Reviews
- Model:
- FRFN2813AF
- SKU:
- 6583542
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's capacity, overall performance, and spacious design. Many appreciate the ample storage and the refrigerator's ability to maintain cold temperatures. However, some customers have expressed concerns about the noise level and the slow ice production. Overall, the refrigerator seems to be well-received for its size and functionality.
This summary was generated by AI based on customer reviews.
My favorite fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge compared to my last one. More space for my food/drinks and freezer also holds a lot of food.
I would recommend this to a friendfrigidare 28.8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, great delivery this fridge was about half the price of others
I would recommend this to a friendBest Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Delivery was simple and connecting it could be easier
I would recommend this to a friendNice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice size and fits well in the kitchen. I like the water on the inside.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued consumer! Thank you so much for sharing your feedback! We’re glad to hear that the size fits well in your kitchen and that you appreciate the water feature inside. Your satisfaction is very important to us.
If there is anything we can do on our end to improve your experience or your ratings, please don’t hesitate to reach out. Additionally, if you have any suggestions, comments, or concerns, we invite you to connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Decent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated the refrigerator as fair due to it being more on the lower quality end. It worked well, and was very quiet. However, the options to adjust the shelves inside was limited. My prior fridge has so many options to adjust the shelves so this felt very limiting to me. However, for the price you get a decent working fridge.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your honest review. We’re glad to hear that the refrigerator is working well for you and that you’ve found it to be quiet and reliable. Your point about the limited shelf adjustability is important, and we understand how valuable flexible storage can be — especially when you’re used to more customizable options.
We always aim to strike a balance between performance, design, and affordability, and your feedback helps us identify where improvements can be made. We truly appreciate your perspective and will pass this along to our product development team for future consideration.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
I'm impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the french doors, the suction when you close them is impressive.
I would recommend this to a friendlove this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great storage capacity, sleek design, clever inside water dispenser.
I would recommend this to a friendRefrigerator delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was seamless and ontime. In and out in 5 to 10 min.
I would recommend this to a friendA job well done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service techs were very professional, and courtious, Some of the nest service I have every experienced.
I would recommend this to a friendLike it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly out going very professional always on time
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. Easy and fast to chat with live agent.
I would recommend this to a friendGreat delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional driver and very helpful! Very friendly
I would recommend this to a friendDon’t buy from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged my fridge at the warehouse and now they wont give me a refund. No one and I mean no one on the phone or in store knows what’s going on and they just play phone tag with each other to find out the status of my fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I’m so sorry to hear about the damage to your fridge and the frustrating experience you’ve had trying to get a resolution. It’s completely unacceptable that they damaged your fridge at the warehouse and now won’t offer you a refund. I can only imagine how frustrating it must be to deal with phone tag and not get any clear answers, especially when no one seems to know what’s going on.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Broken when delivered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Time buying this brand. However when it was delivered my side bins were cracked and door was broken. However refrigerator worked wel, Best Buy is replaced it.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for letting us know about the issues you encountered with your refrigerator. We sincerely apologize for the damage that occurred during delivery, though we’re glad to hear it’s working well now that Best Buy has replaced it.
If you need further assistance or have any other questions, please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to assist! -Yhano
didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge portion wouldn't get cool, even though the freezer was fine
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Nothx, we’re sorry to hear that the refrigerator portion of your unit isn’t cooling properly while the freezer is working fine. To ensure your appliance is properly assisted and restored to normal operation, please contact our Customer Care Team by Live Chat on Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to help resolve this issue. - Reed
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work when I got it I had to buy a different refrigerator
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Stone16194, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Poor quality and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs new control panel. Very poor customer service
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good refrigerator. They are sending me a replacement.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that your experience with this refrigerator didn’t meet expectations. While we’re glad a replacement is on the way, we understand how frustrating it can be to deal with issues so soon. Your feedback is important and helps us work toward better reliability and customer satisfaction. If there's anything else we can do to assist during the replacement process, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
No service available - 2 month fridge - DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor warranty service from Best Buy, DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We apologize that this has been your experience with your new appliance in such a short time.
This is not the experience we want for new owners such as yourself. Thank you for taking time to provide us with your feedback. In this case, we highly suggest contacting the dealer Best Buy for warranty assistance with the unit. - Maico
Bad experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive the refrigerator. Best Buy system canceled my order and I was not informed.
No, I would not recommend this to a friend
