Customers find value in the 3.9 Cu. Ft. 10-Cycle Gas Washer and 5.6 Cu. Ft. 10-Cycle Gas Dryer Laundry Center's features, although some have noted that the dryer can be noisy during operation. Specific concerns include a rattling sound from the back of the dryer and excessive noise during the spin cycle. The audible beeping sounds during cycles have also been criticized for being unnecessarily loud. Overall, while positive aspects aren't explicitly mentioned, negative feedback centers around the appliance's noise levels.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Cons mentioned:
Noise level
Rated 1 out of 5 stars
Don't waste your money.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Omg! Do not purchase this washer/dryer. It's so loud. When you start the washer it spits out a little water, then shuts off and does this about 5 times before it fills. The beeping when it cycles is loud and really for no reason. The dyrer takes forever to shut off. Instead of just shutting off after the clothes are dry, it goes into a cooling cycle that runs for about 2 hours. So you have to make sure you are watching it or it'll just run forever. The controls are also just stupid. I've had several washer/dryer units over the years and these are the worst controls I"ve ever had.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, TamiS! Thank you for sharing your feedback with us. We are sorry to hear that you have not been pleased with your laundry center. This is certainly not the experience we would want for you. Our design and engineering teams are constantly looking for feedback such as yours for opportunities for improvement. We are here should you need further assistance. Please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 3 out of 5 stars
New washer stackable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like more control over the agitation and filling of the washher. It fills inconsistently and not enough even on high.
The agitator is a little weak and I woud like to SEE it agitate. I liked my old one better . Lssted 23 years
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Good day, Chargeithomeoroffice! Thank you for dropping by! To get more details about the unit, you can visit your owner's guide and manual for controls and settings (page 28). - Lauren
Rated 1 out of 5 stars
Beyond disappointing
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been the absolute worst experience I've ever had with any company or product. My last ditch effort is to write this review hoping anybody gives me a refund or fixes my appliance so im not out a thousand dollars. I got this appliance delivered and installed with a propane conversion. The item was delivered broken, will not complete a cycle, and settings do not correspond with what they are supposed to do. I call to get a technician or replacement I have been told SIX TIMES now that I would get a call back and never do, they told me a technician was going to come that never did turns out they changed technicians, didn't tell me, and then the technician didn't even service my area. I'm convinced at this point they are lying to me and hoping I give up until the warranty expires. I have NEVER had such horrible service. And have been blatenly LIED TO over 6 times now. DO NOT BUY FROM ELECTROLUX I would never wish this on anybody I just want a working appliance.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, MayaB! We do understand you had a frustrating experience with us, and we really appreciate you bringing this issue to our attention. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. We look forward to hearing from you! ~Sam
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Machines work great but the dryer has developed a rattle in back that will require a service call.
I would recommend this to a friend
Rated 1 out of 5 stars
Beware of the Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered 7/29/22. The washer came defective.
The washer will not advance from spin to done.
The spin cycle continuously runs and runs. I had to trip the breaker to get the washer to turn off.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Oh no, We only want the best and we're sorry that we fell short of that. Please ensure call us right away as we want you to enjoy washing your clothes. We can be reached at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 4 out of 5 stars
Efficient and quiet!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficient and quiet. Must keep the load balanced or does not spin as well.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Laundry Center
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laundry center is great. It performs exactly as advertised. I like the controls and how easy it is to use. It was also easy to install.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Stacked washer/gas dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a perfect fit but loud when spinning. Perfect for our needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Stacked
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this machine. Washer holds more clothes. A definite plus. Quieter. Nice interface. Easy to use. Dryer does its job if connected and cleaned properly. Excellent product
I would recommend this to a friend
Rated 5 out of 5 stars
Good washer and dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy delivery and installation is exceptional. On time and professional. Washer and dryer works perfectly fine.
I would recommend this to a friend
Rated 1 out of 5 stars
Sorry for the poor rating.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first load of clothes after the installers left and it hung up in the spin cycle and refused to move. Had to call Best Buy to come and get it. I then bought a GE and am pleased with it.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Kenny! Thank you for your review. We are sorry to hear that you did not have the best first impression with your washer. Your feedback is important to us and has not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 5 out of 5 stars
love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to use, quiet, cleans well dry's fast fits well in space we have
I would recommend this to a friend
Rated 5 out of 5 stars
Washer/dryer combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect replacement for our rental unit w/d that died.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Monica! Thank you for your review! We are so happy to hear that this model has been the perfect replacement for your home. Should you need future assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 5 out of 5 stars
Stackable washer and dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer went out then dryer, decided to go with stackables. Could not afford the expensive ones. Checked other places others told me to me to check out, but Best Buy had the best selection and price!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect combo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The perfect combination washing and dryer heavy duty and compact also i have to say the service and delivery was excelent they installed and cleaned ready to go
I would recommend this to a friend
Rated 5 out of 5 stars
Larger capacity than I thought.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for the price. Quiet and does a great job on bulky items. Would recommend to family and friends
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome and easy to use
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was rough getting a laundry center that fits my family and home size, but best buy did a great job helping me through this whole ordeal.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product - great installation team!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product - great installation team, very efficient and friendly!
I would recommend this to a friend
Rated 2 out of 5 stars
Not great, but now I'm stuck with it.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this machine is ruining my clothes. It takes a long time to go through the wash and dry cycles, so they spin around well over 2 hours total. The washer can't handle the slightest variation in weight and constantly stops due to "unbalanced load." When it stops, you have to wait several minutes (no set time, just wait) until you can open the door and fix it. Then it's still unbalanced and you go through the whole routine again. I miss my 1997 Maytag, so much simpler.
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello Tina, we appreciate your feedback and would like to apologize for your recent experience with the laundry center. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Rated 1 out of 5 stars
Multiple repairs needed over 3 years of use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in 2021 and have had to replace the gas valve assembly twice since then. First one went out 2.5 years after purchase. Now the second one (same OEM part) went out in just 6 months. Outside of warranty and customer service is a black hole that is not to be dealt with.
Not sure if it is just my bad luck, but I would avoid this product if you have other options.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectations. Please know that we never want our consumers to feel unhappy with their investment. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica