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Customer Ratings & Reviews

Frigidaire - 3.9 Cu. Ft. 10-Cycle Washer and 5.5 Cu. Ft. 4-Cycle Dryer Electric Laundry Center - White-Front_Standard

Customer rating

Rating 4 out of 5 stars with 37 reviews

78%
would recommend to a friend

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 37 Reviews
  • Rating: 2 out of 5 stars

    2 Stars = Fair so I have to say it's just fair

    Posted
    OnlyWon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It looks nice but it got unbalanced on the first wash. Not a big deal except you have to wait 6 minutes before the door will unlock. It's the same for any time you start. So if you want to add something after you started it, you have to pause and wait 6 minutes. The dryer is ok but lint always gets around the edges of the lint screen and the door. Like there isn't a good seal so not all the lint is in the screen. The safety sticker wasn't placed on correctly so every time you take close out of the wash, the peeled a little of the sticker off. I eventually took it all off.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for taking the time to share your experience with us, OnlyWon. We would like to gain a little bit more insight to assist with your concerns. Please contact us directly at 1-888-203-1389; Monday through Friday from 8:30am to 8pm EST. to discuss further. Kindly, Courtney Frigidaire

  • Rating: 4 out of 5 stars

    Happy...and Not Happy

    Posted
    Frampton76
    • My Best Buy® MemberMember

    I would've have given this a 5 Star rating until yesterday. All the sudden the dryer started shutting down after less than a minute. The indicator said to clean lint vent. I clean it after every use...and "re-cleaned" it extensively. Still shutting down. I am greatly disappointed being that it is brand new! 2 months old! Prior to this I was ok but this should not be happening. Very unhappy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavy Duty Laundry Center

    Posted
    Bomark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have the space, however, we decided to get the same Frigidaire unit we purchased in 1999! Twenty years is a long time to test drive a brand. we are very happy with our purchase!! It’s a super capacity washer and thoroughly rids stains and everyday wear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Laundry Center

    Posted
    roxanne52
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just what I needed to fit in a laundry closet in the condo I own. Only problem is the lid lock is made of plastic. My renters broke 2 of them in the firs 2 weeks. If you are not used to having a lid lock be careful with it until you get used to it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just using the washer as of yet

    Posted
    FernRose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just using the washer as of yet The dryer portion is not hooked up yet. as a result I have a lint all over my clothes. My place is still being renovated once the dryer portion is up and running I hope I have the opportunity to tell you how the dryer works to remove the lint

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good washer

    Posted
    stackable
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was the second washer/dryer. First one was ordered online and wasn't notified of free hook up. First one the washer would not work. I went to store and they said free hook up when over $300. They sent out a second unit and it is working fine as expected.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Trying it out

    Posted
    TechGy

    I had an older Frigidaire model similar to this one which lasted 11 years. Couldn't fix the dryer so decided to get this one. The washer makes a few too many clicks IMO but the dryer seems to work well. Hoping this one lasts as long as my first one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy so far

    Posted
    staycd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Happy so far with this purchase. Replace an older model of frigidaire that lasted through almost daily use for 13 years without issue. Very please with this purchase and the quick setup by best buy.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi, staycd. We greatly appreciate your feedback and continued support of Frigidaire. Looking forward to another great 13 years, at least. -Alexis Frigidaire

  • Rating: 5 out of 5 stars

    Good quality stackable washer/dryer

    Posted
    Ellen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit replaced a standard side by side washer and dryer combo. It is of good design, fits the space well, and is efficient/effective in cleaning clothes and drying them.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hey there, Ellen. Your feedback is greatly appreciated. We are pleased to hear that you are enjoying the overall design of your laundry center. -Alexis Frigidaire

  • Rating: 3 out of 5 stars

    Too costly for what it does

    Posted
    Kafka
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This machine is not terrible, but I expected more for the price I payed. The wash cycles take too long and the dryer sometimes stops for no reason.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Kafka. We deeply regret to learn that your experience has been less than satisfactory. We do appreciate you taking the time to provide feedback. If your matter still needs attention, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

  • Rating: 5 out of 5 stars

    I love my stackable washer and dryer

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my new stackable washer and dryer machine. I fix perfectly my small space. Washer washes very clean. And drier works very well. I love it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    works well

    Posted
    Rayanna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really wish it would tell me how much longer it has to go before being done. Plus I don't like the washer lid to lock, I'd like to add my softener

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great dryer but washer needs more speeds

    Posted
    Betty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wish I could be able to open the washer as it fills up. Also, no compartment for the softener so you have to monitor it so you don't miss the rinsing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect washer/dryer combo for a small space

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Large washer with all the cycles you need to clean the dirtiest of clothes. The drier that gets the heaviest clothes dry the first time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for compact spaces

    Posted
    DaleB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed a compact upright washer dryer for a space that just could not use standard setup. This worked well. Have run several loads. Perfect size for family of 2.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cleans ok but the safety features drive you nuts

    Posted
    Iwanicki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Every two seconds it beeps because the lint is full, or the balance is off, or something else. Drives me insane...

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      I hate to hear that this is happening, Iwanicki. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    JC12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It is only 2 weeks old, so I can't give a full accurate review on the functionality - but so far so good. It is a great space saving unit!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2nd Frigidaire

    Posted
    Mike1966f
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Looks great. Doesn't fill up as much as the one I purchased 22yrs ago. Yes, the first lasted 22 yrs. Hope this one does well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for small spaces

    Posted
    Cathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love how quick the clothes dry Towels dry in like 20 min.It's not real loud and let's you know when cycle ends

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It does even more than my old center did.

    Posted
    WorkerBee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After almost 30 years my old Kenmore died. I was lucky enough to find a replacement that fit and does even more than I had before.

    I would recommend this to a friend