Customer Ratings & Reviews
- Model:
- FLCE7522AW
- SKU:
- 6402456
Rating by feature
- Capacity
Rating 4.5 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, size, and quiet operation of the 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with MaxFill. Many appreciate the capacity, drying performance, and ease of use, with some noting the excellent price. However, some customers have expressed concerns about the agitator and the duration of the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Agitator
not satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it since July 2023. It becomes unbalanced quite often and is not capable of handling blankets, sheets, bedspreads without becoming unbalanced. And then I constantly move things around in the drum and it doesn't work. The agitator isn't great, either. Lastly, it isn't capable of dissolving tide pods or dry or wet detergent. Instead, the residue stains the clothes/items and you have to rewash then. Also, when I touch the side of the drum and agitator, it sounds like water is sloshing around somewhere underneath the drum. I went with Frigidaire because that's what was there before, but this model is not good. I'd like to get rid of it. It's taxing and not worth it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out and sharing your experience with your washer. We understand how frustrating it can be when a machine doesn’t perform as expected. The issues you’re encountering, such as frequent unbalancing and difficulty with larger items, may stem from an overloaded drum or uneven distribution of laundry. When washing heavy or bulky items like blankets and sheets, it’s important to ensure they are evenly distributed in the drum.
Additionally, regarding the detergent residue, it could be that the water isn’t reaching the detergent dispenser properly, which can happen if the washer isn’t leveled correctly or if there’s a blockage in the dispenser. To resolve these issues, we recommend checking the leveling of your washer and adjusting the load size, making sure not to overload it. For detergent, try using a smaller amount or switching to a liquid detergent to see if that helps with dissolution. We appreciate your feedback, and we hope these suggestions improve your washing experience. If you need further assistance, connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. -Yhano
- Pros mentioned:Noise level, Overall performance
Stackable Satisfaction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase made all year! Absolutely love how quiet and efficient this unit is.
I would recommend this to a friend - Cons mentioned:Agitator, Spin cycle
Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine didn't work properly right from the beginning. The dryer is fine but the washer has multiple problems. It starts and stops several times before it fills with water on the wash cycle, the agitator makes a strange buzzy sound when it works, and the spin cycle starts and stops THIRTY times before it finishes. The Normal cycle takes over an hour and five minutes to complete. It's possible we received a bad unit, but our confidence has been shaken. We have arranged for the machine to be picked up and we will be getting something else.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Overall performance
Good Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good buy. Purchased for my Mother and initially there was an issue with the dryer but once that was resolved, it works perfect.
I would recommend this to a friend - Pros mentioned:Capacity
Great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity for both washer and dryer. Very happy overall, could be less beeping.,
I would recommend this to a friend Stackable washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue was the original shipment date was delayed
I would recommend this to a friendBest Buy Is Indeed the Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson, Brian was wonderfully kind and helpful. He was great in explaining all of the functions of the machine and made it very understandable and easy. I am so pleased with my purchase. The deliverers and installers were wonderful as well! Thank you, and keep up the good work!!!
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laundry unit overall. I do wish it could be closer to the back wall. The vent tube from the dryer is the culprit. So it sits out 9 inches past my kitchen counter top. The washer tub is very deep. I am 5' 6" and have trouble reaching the last clothes in the tub.
I would recommend this to a friendMy washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream, zero issues with this product, love it
I would recommend this to a friend- Pros mentioned:Dryer performance
I love my new stackable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the huge drum in the washer. It's very quiet when running.and does a great job washing my clothes. The dryer has so many settings and dries my clothes quickly. I am very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Well satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly to my satisfaction. I would recommend this stakable for families
I would recommend this to a friend Great Product! Highly Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a 17 year old version of this laundry center. This newer version is fantastic. It took some extra reading and "google" to help us to understand the water levels being automatic. It washes our king size sheets with the exact amount of water needed. The clothes seem to be cleaner too. Love this new laundry center.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice Nice nice nice Nice nice nice Nice nice nice
I would recommend this to a friend Questionable support for a purchased appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tried and true design of an almost identical product purchased from Sears in 2012. We gifted the old one with Kenmore name on it to a family member. We replaced with the Frigidaire model being reviewed here, which was delivered to our residence in Nov. 2024. We still have the option to return it, but would to avoid the inconvenience. It has newer electronic controls but otherwise it's the same. I tried to arrange a service call, because the dryer drum makes a scraping noise. Otherwise it functions normally. This was totally frustrating trying to make this request via the chatbot. I also called the 888 number to request service, but after a long wait to be connected, a heavily accented person in a call center was not intelligible, referred me back to an online request for a home visit. I was cycled through the chatbot again. I also called two numbers provided by the delivery agent offering 100% satisfaction. One was for a Geek Squad Leader with both a phone number and email. I expressd my concern in a voicemail, and in the email address provided. Neither were answered. Up until now I have been impressed with BestBuy stores, the helpfulness of Geek Squad geeks when I come to the store by appointment to trouble shoot electronic devices I have purchased there. The experience to get help with this last appliance purchase will make me wary of purchasing another appliance there. Home Depot and Lowes are alternatives, and encourage online purchases and provide delivery and installation.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Great Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very convenient, very quiet, very fast. I was initially skeptical because of the price but its everything I could have hoped for so far.
I would recommend this to a friend- Pros mentioned:Capacity
NEW TO US
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed at an affordable price. looking forward to use it.
I would recommend this to a friend - Pros mentioned:Size
Perfect for a small laundry room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for a small laundry room. It runs smoothly and the controls are at an easy level to reach. Although it is narrow, lots of space in the tub and dryer.
I would recommend this to a friend - Pros mentioned:Noise level
Ann
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with this product. It is very quiet when in use. Love the small amount of space it takes up but still is same capacity as separate units
I would recommend this to a friend - Pros mentioned:Overall performance
Meets expectations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Preforms as per the specifications. Hope to have the same longevity with this duo as with the previous set. Perfect for a condo unit.
I would recommend this to a friend NOT worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT TO HAPPY WITH THIS TOP LOAD WASHER AND DRYER LAUNDRY CENTER. DO NOT LIKE PUSH AND START BUTTONS ON IT. THEY DO NOT WORK TO GOOD. THE DRYER DO NOT HAVE A REMOVE WRINKLES CYCLE FOR CLOTHES.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued consumer! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire Electric Washer/Dryer Laundry Center - 3.9 Cu. Ft Washer and 5.5 Cu. Ft. Dryer FLCE7522AW. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
