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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 118 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance, size, and quiet operation of the 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with MaxFill. Many appreciate the capacity, drying performance, and ease of use, with some noting the excellent price. However, some customers have expressed concerns about the agitator and the duration of the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 118 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries quickly and quietly. Good price for combo machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missus Georgia mcqueen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and servicemen were very friendly and courteous everything worked out we are very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small areas and does a full sized load.Clothes spin almost dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it’s quiet. Very large loads for washer and dryer. Great space saver. Very efficient. Absolutely love it. I would highly recommend it. So happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves space. Have been using it for about 2/3 weeks and no complaints honestly. Great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Frigidaire for a tenant back in July. It took a while to get the delivery due to apparent COVID delays. Unfortunately the dryer had a red lint warning light that went on, stopped any use of the dryer. Advised by Best Buy to clean the dryer duct line. The Landlord of the rental hired a duct cleaner, but the red light never went off. Even after unhooking the vent to the exhaust vent, the light goes on and the dryer won't even work. Ok, so returned it, and figured this same issue cannot happen again. Well after waiting again, the machines was delivered on 12/11, and my tenant immediately reported that the red lint light went on again, even with the vent not connected. Thank you Frigidaire, wasted 5 months and now Best Buy is picking the unit up, again. Not sure how much better the stacked GE or Whirlpool would be, they all feel like tin cans when you compare the quality 20 years ago.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Unsatisfied! Thank you for sharing your experience with us. We are sorry to hear that this model did not work our for you. This is certainly not the experience we would want for you. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Fair deal for a mid range combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, seems sturdy, hands a household with plenty of people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. Served us good for all of a year and a half- until today. Caught on fire and nearly killed my family of 4. So yeah don’t buy this

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Cassidy! Please be assured that we strive to produce high-quality products, and your feedback is not overlooked. We are sorry your experience didn’t match your expectations with your Frigidaire - 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 5 out of 5 stars

    MUM FREDDYS FROZEN CUSTARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our appliances and the team set everything up for us in a timely professional manner.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase from Best Buy. Agitator broke in 4 months. Best Buy does not honor warranties on Frigidaire appliances. Got the runaround. It's been 2 months without a washer repairman. Will never buy another item from Best Buy again!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. EG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service! The delivery men were on time, called an hour before they were coming. Fast & friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. Dryer operated fine for 6 months, but now dryer will not work. There is an issue with the heat sensor in the dryer which automatically shuts down the dryer when it gets hot. Flashes a message to 'clean lint filter'. The Frigidaire technician who was sent out to repair said this is not a problem with the machine, it is a problem with the highrise exhaust ducts. The chief engineer in my highrise made two inspections and there is no blockage in the ducts to the outside. There is a problem with the machine: the heat sensor is faulty, and it cannot be disabled. There are other reviews citing this exact issue. Best Buy will not resolve; referred me back to manufacturer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, SusanG! We're sorry to hear that you had a bad experience with your washer in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Rated 5 out of 5 stars

    So good I own 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 that’s how good these are Had a GE & it blew up in 3yrs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap, breaks, avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a month or two the dry fell off its bearing and would not rotate, had to have a repair man fix it. after about a year and half the washer broke and no longer rotates laundry

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Jared. We’re sorry to hear about the issues you’ve experienced with both your dryer and washer. We understand how frustrating it is to need multiple repairs within such a short time. We’d like to review your case and see how we can assist you. Please connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Rated 2 out of 5 stars

    NOT happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fill beyond half. Has never delivered anything but cold water. Does not get clothes very clean. I miss my old top loading agitator, this is Not it! I think this may are an installation issue, but Best Buy is not responding! NOT happy

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for stopping by to share your feedback with us. We understand your frustration! It sounds like there could be a few issues at play. First, if your washer isn't filling with water, please check the height of the drain hose standpipe. It should be a minimum of 33 inches (84 cm) high to prevent siphoning. If you're specifically having trouble with hot water, consider these factors:

      1. Ensure your hot water heater is set to at least 120°F (50°C). You can measure the temperature at a nearby faucet using a candy or meat thermometer.
      2. If you’re using hot water elsewhere in the house, it might be impacting your washer’s ability to fill with hot water. Try to avoid using hot water at the same time.

      If the washer isn’t filling beyond half, or if it consistently delivers only cold water, it could indeed point to an installation issue. If Best Buy isn’t responding, you might want to connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. -Yhano Frigidaire

  • Rated 5 out of 5 stars

    Stackable washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, compact, and does a great job. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Washer/Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washer/dryer combo. Everything works the way it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product washes good drys good would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of this brand and model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's for my dad who is a sent citizen and now he can do his own laundry

    I would recommend this to a friend
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