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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance, size, and quiet operation of the 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with MaxFill. Many appreciate the capacity, drying performance, and ease of use, with some noting the excellent price. However, some customers have expressed concerns about the agitator and the duration of the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-118 of 118 reviews
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down in 20 months. Main control board. To fix it would cost $900 literally almost the cost of the machine. Both Frigidaire and Best Buy warranties are useless

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi MajaL, we apologize that this has been your experience with your Frigidaire Electric Washer/Dryer Laundry Center - 3.9 Cu. Ft. Washer and 5.5 Cu. Ft. Dryer FLCE7522AW. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday - Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Pros mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    DRYER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this machine on 10/2020, I had nothing but trouble with the dryer it had a problem with the motherboard they replaced that and to this date, dryer still not working, washer works fine it took over 6 weeks to be delivered

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there. Thank you for reaching out. We hear your voice and appreciate that you've taken your time to share your feedback. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Please feel free to reach out to us directly at us 800-374-4432, Mon-Fri 8:30am - 8pm Est. We’d love to help! – Christy Frigidaire

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived and when used for the first time clothes weren't spun out. Called Best Buy and technician couldn't get here for several days. Asked to replace and was given a delivery date of over 2 weeks out. Returned the item and bought another brand from another store.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

      Best Regards, 

      -Christian Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    washer and dryer for our unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer dryer. It was just what we needed, a good size, versatile for small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer/Dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer and dryer. My previous GE washer/dryer only lasted for 1year and 11 months. What a piece of junk. I am a Best Buy Total Tech member and I was very happy to learn that I get an extra year in warranty protection with Geek Squad. Thank you, Best Buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    review washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first attempt to run one small load of laundry resulted in several "balance load" alerts. We were unable to simply rinse, spin and drain that load to start again. Very dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Alda
      We're sorry your first load was not pleasant. When running a small load ensure to distribute the items evenly in the drum to keep the load balanced. Should you have additional questions call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    Dead on First Time Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Luck of the draw. Went to use it for the first time and died. Did not finish wash and lid is now locked. Waiting on new MB, not knowing on how long it will take. We will see how good Frigidaire servers is.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no!
      We're truly sorry for your experience. We're glad to know that you have made contact with us to start the process of having this matter resolved. Should you need additional assistance, please don't hesitate to chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    Horrible BestBuy Experience!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product became defective shortly after it was installed by BestBuy. And then BestBuy refused to repair the product. Terrible service.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're so sorry to see you feel this way about your laundry center. Please be informed that we do not aim to provide customers with an experience like this. If you'd like to give us the chance, we'd love to have the chance to find out more about your problems so we can help you in the best way possible. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel Frigidaire

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it worked i am sure it would be nice.i am still waiting to get the replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived missing knobs and process was difficult. The installation didn’t happen on the same day if the delivery. Difficult process

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Ahmeed! Thank you for sharing your concerns with us. We are sorry to hear that your appliance arrived in this manner. We are her should you need further assistance. Please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 4 out of 5 stars

    Ian

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer unit was Easy to operate and did a good job. Unfortunately the hurricane wiped out my downstairs apartment with washer dryer so I did not use it very long. I have a new identical unit ordered now from the same vendor as I felt it was a good choice. I found the control panel a little confusing at first believe in the sequence improperly

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Review for Frigidaire washer/dryer combination

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash cycles go for a long time! Other than that this is a good machine that gets the dirt out and spins the clothes very dry. I have not had an occasion to use the dryer yet.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Size

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new washer, it's much larger than the one I had before. The drum capacity is amazing deeper and larger. The dryer works amazing as well. Your clothes are washed with deep intensity and has room to move around in the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It saves water. The capacity is great it will hold my big bedspread.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frigadaire stackable washer and dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new appliance and recommended your store to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacked washer/ dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer delivery went good, hook up easy and the price was great. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, is the best purchase and i have any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd but it again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabtastic! Gets clothes clean and fresh. Fits in small spots

    I would recommend this to a friend
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