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Customer Ratings & Reviews

Your price for this item is $1,484.99
The comparable value price is $1,649.99

Customer reviews

Rating 3.6 out of 5 stars with 9 reviews

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78%
would recommend
to a friend

Customers are saying

Customers value the cleaning ability of this laundry center, with many praising how well it cleans clothes and dries them. However, a significant drawback reported by customers is the noise level, particularly the loudness of the dryer and the washer during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Arrived damaged, but so far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only used it a few times, but seems to do what it needs to. It was delivered damaged, with a small dent. Best Buy customer service was none too willing to take care of it, but ultimately agreed to send me a $200 gift card. It was supposed to be here last week, so I expect they are going to try to weasel out of it, but that has nothing to do with the functions of the machine. Just poor customer service!!! I love the fact the door opens right to left. Where this machine is placed in my house, I no longer have to worry about hitting my head when I move clothes from the washer to the drier. The knobs and controls are somewhat easy to follow. I need to read the directions more carefully. One thing I do not like is the end of drier notification. This machine just beeps a few times (like R2-D2). This means, unless I am listening for it, and close to it, I will not hear it. Would be much better if it buzzed loudly like my old machine. That way I would hear it from anywhere in the house. So, overall, it is a washer/drier unit. The design of these has not changed in 60 years (or whenever they were invented). If it ain't broke, don't fix it. So far, it seems to do what it should. Time will tell!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is loud on the spin cycle. It is not a huge deal for me, but just FYI, there is no fabric softener dispenser. The dryer is pretty good, if a bit small for blankets and comforters. It fits a small space, but I must admit that I miss my big, full-sized machines.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 4 out of 5 stars

    It does its job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Frigidaire washer/dryer saves space in my laundry room. We bought it for the fact that the dryer door can be opened on the right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set, happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was excellent!! The washer and dryer works great so far, however the dryer is extremely loud, but on the flip side it dries GREAT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features user-friendly, pet it for a few weeks and it’s doing a very good job of cleaning my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tedwasher/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer says on the front of the machine, “Quiet Pack” and the dryer is not quiet. I like the way the machine cleans clothes and the men, Orlando and Juan were wonderful during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and fits perfectly though it took a while to get shipped because of the left handed dryer door we wanted but it came and was installed fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will NEVER buy from here again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one star because negative 4 stars wasn't an option! Horrible service. Got a refund for the purchase after a delivery time was scheduled and Best Buy had not even received from the manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 4 months. poor quality......

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano Frigidaire

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    User rating, 4.5 out of 5 stars with 57 reviews on frigidaire.com.

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  • Customer reviews from frigidaire.ca

    User rating, 5 out of 5 stars with 1 review on frigidaire.ca.

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