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Customer Ratings & Reviews

Frigidaire - 350 Sq. Ft. Smart Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 130 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 130 Reviews
  • Rating: 3 out of 5 stars

    Still noisy

    Posted
    Shemp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted a top of the line AC unit and I'm disappointed in that it sounds like the unit my parents used 50 years ago. Also, the "Smart" feature only works on one phone. I loaded it and as soon as my wife loaded the app, my app didn't work. I really expected a lot more based on the advancements in technology.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Shemp. We appreciate you taking the time to provide a quick review. The air conditioner can be controlled by more than one phone. The same credentials (email and password) should be used on each phone when logging into the Frigidaire app. If this matter still needs a resolution please contact us directly by calling 1-800-311-4667 Mon-Fri, 8am - 5pm (EST) Kindly, Anna Frigidaire

  • Rating: 4 out of 5 stars

    Great design

    Posted
    Dboudle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for an air conditioner for a window that’s pretty close to my bed and was worried it would blow directly on me while sleeping, rather than cool down the whole room. The design of this unit with the tents located directly on the top of the unit facing upwards was perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job!

    Posted
    TT116
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this unit for our bedroom window - our room is the warmest and furthest away from HVAC unit. We like to sleep in a very cold room. This not so large air conditioner works awesome! I love how you can control via mobile app. Comes with everything you need just takes a bit to install.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    10X better than our previous AC unit

    Posted
    ductape
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was on the fence between a window or portable AC. Bought this to fit a smaller window and it works great! Cool consistent temp and its not half as loud as our old one. Were sleeping much better now. Highly recommend. 4 start BC nothing is perfect. We will see how it holds up in the long run.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product

    Posted
    Herrickdv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Another good product from Frigidaire. I love the WiFi option that enables you to turn on and turn off your air conditioner wirelessly. A bit loud when set to auto or high but nonetheless it cools off my room in merely 20 min. Looking forward in getting the 1200 btu for my living room.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So disappointed.

    Posted
    Eortega
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fist inacuarent temperatures sensor, compresor will stop 5f before reach room temperature settings, second each time turn on unit i need set the temperature , ac mode and fan speed setting , noisy at med and high fan , app ok but a mess with voice control ( google home ).

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for sharing your experience, Eortega. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney Frigidaire

  • Rating: 4 out of 5 stars

    Does a good job

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Looks nice. Was easy to install. Doesn’t constantly shine bright lights all night so that you can read the temperature in your sleep. My only complaint is that the fan shuts off completely when the compressor isn’t running and I miss the white noise in the background.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for small space

    Posted
    Jessica
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great for the living area of our single wide trailer. The app works great to control the a/c from anywhere, it's not too loud, and it looks way better than the traditional style. Was difficult to put in the window but I've never had to do it before.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great AC. A little noisy.

    Posted
    schellee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The AC really cools our space, which is actually larger the the AC is rated for. It tends to be a bit noisy, e.g. if you want to watch television in the same room. The smart AC feature is an amazing feature, though it doesn't always work on the first try.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected

    Posted
    VNYC

    This AC unit is really loud and sometimes it doesnt cool our bedroom. We purchased the 12,000 BTU which is supposed to cool up to 550 sq ft and our room is only 150 sq ft and it doesnt cool it. also the air going straight up is kind of weird.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Oh no, VNYC! Sorry to hear you are having trouble. Please be sure you are using the AC in cool mode and high fan speed for best cooling performance. The innovative slanted louvers direct airflow in an upward, circular motion, allowing for more even cooling of the entire room. The louvers can be adjusted 4 ways for optimal circulation. ~ Brandi Frigidaire

  • Rating: 5 out of 5 stars

    Second purchase!

    Posted
    Kaizen61
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Loved the first one so much that I bought a second one this year. Between the two (and a small floor fan) they cool most of my first floor. I love that I can control them through Alexa and even created a group to control them both like my own central air!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cools real well, wifi disappointment.

    Posted
    alanhecht
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Don't buy this for the convenience of controlling with an app. I consider myself very technical, but gave up trying to get the app to work. But it does a very good job of cooling a room, although there are better choices out there for the price.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart Window Unit

    Posted
    Kinhoshi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'll be honest, I basically got this over a bigger unit for the same price, because you can connect it to your Wi-Fi for Google Home/Alexa voice control, or control through their app. Looks nice and does the job well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Air Conditioner

    Posted
    Harman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was tired of the summer heat for years. Ever since this purchase. My house is as cold as cold can get. It says 350 sq feet but it actually cools up the house room up to 450 square feet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Modern Design, Great Connectivity.

    Posted
    Brvndon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A sweet looking, well designed addition to your home. Works well with Frigidaire’s app to control from any of my mobile devices over a WiFi network. Not too loud, depending on room size. Beautiful look and features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good above basic air conditioner at a decent price

    Posted
    Babs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fairly easy Installation. LOVE the digital read outs and remote control. Does a rally good job for a smaller (350 sq. ft.) area. Its at our cottage is a really nice addition to a previously not air conditioned place. Dehumidifys nicely.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This AC unit looks amazingly good. The room temp may be a little off the actual temp just like every other top rated AC. But this Unit works very good. U will not regret buying it. Consistent connection on the wifi gives it 5 stars.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cold but loud

    Posted
    Tabbykat2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit is very sleek. I purchased it because I enjoy the smart feature of being able to turn it on on the way home from work. It is a bit loud if you're a light sleeper and are considering putting it in a bedroom.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello Tabbykat2! We are happy to hear that you enjoy the smart feature on your model. During operation, this model will produce different noises and sounds depending on what component is being used. For example, you may hear a “Gurgling or hissing” noise may be heard due to refrigerant passing through evaporator during normal operation. More information on normal sounds your model will produce can be found on page 5 in your owner’s manual. Should you need any further assistance, please contact us directly at 1-800-311-4667, M-F 8 am to 5 pm EST. ~Briana Frigidaire

  • Rating: 4 out of 5 stars

    Sleek and a solid ac unit

    Posted
    Spark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We decided to up our budget to go for the snazzy design of this model. Overall love the unit. The noise factor is about the same as our previous unit. Don’t expect it to be ultra quiet, but does the job nicely and looks great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product at a reasonable price

    Posted
    Mrgold
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product packs some power for a small unit. The Bluetooth connect is great to use with Alexa but the phone app sometimes has connectivity issues. Overall a great price and looks great in the window.

    I would recommend this to a friend