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Customer Ratings & Reviews

Frigidaire - 350 Sq. Ft. Smart Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 131 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
fan mode
  • Rating: 1 out of 5 stars

    So disappointed.

    Posted
    Eortega
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Fist inacuarent temperatures sensor, compresor will stop 5f before reach room temperature settings, second each time turn on unit I need set the temperature , ac mode and fan speed setting , noisy at med and high fan , app ok but a mess with voice control ( google home ).

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for sharing your experience, Eortega. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney Frigidaire

  • Rating: 3 out of 5 stars

    Cold but loud

    Posted
    Valerie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The fan is louder than the compressor, especially on the low setting. There is a wonky rattling noise that is not coming from window vibration, it's definitely the fan. But it gets quieter as it revs up, and is bearable once it's up to High setting. The thermostat reads lower than the temperature sensor we have across the room, I think this is because the unit doesn't circulate air across the whole master bedroom. We just set the thermostat a little lower to compensate. But it does keep the room cold, and it's very efficient. It costs us about $10/month to operate. And it was the only smart AC we could find in stock.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for taking the time to share your A/C experience with us, Valerie. I recommend checking your Owner's Manual for your A/C's normal operating sounds. If you feel that the sounds are unfavorable, please don't hesitate to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST for additional assistance. Kindly, Courtney Frigidaire

  • Rating: 4 out of 5 stars

    Does a good job

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Looks nice. Was easy to install. Doesn't constantly shine bright lights all night so that you can read the temperature in your sleep. My only complaint is that the fan shuts off completely when the compressor isn't running and I miss the white noise in the background.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy

    Posted
    Bobg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This air conditioner does not drain the water properly. It lays in the bottom and then the fan blows it all over, a rusty mess. After 2 months it looked like 2 years old. Frigidaire said they don't cover rust. Took it back and bought a GE from Home Depot.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Bobg! We certainly apologize for your experience with your air conditioner and any frustration it may have caused. The water from the air conditioner evaporates. If there is excessive moisture or it is very humid, the air conditioner may possibly drain from the bottom or rear. While we understand that you have returned your purchase, we certainly hope that you will reconsider us in the future. -Ciara Frigidaire

  • Rating: 4 out of 5 stars

    Would be perfect if smartphone app was better

    Posted
    tjhrulz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As an air conditioner it works great, pretty quiet and works well. Fan mode does not do much for me since it's not strong enough to circulate air well. If it's on it has to be on AC. However the smartphone app is not so great. Setup is broken on newer Android phones and it's a web wrapper so there fact they don't have a web version of it's silly. The app itself loads slow and once you change a setting it guess into a loading screen whole your AC gets the command instead of buffering changes.

    I would recommend this to a friend