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Customer Ratings & Reviews

Frigidaire - 350 Sq. Ft. Smart Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 130 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
noise level
  • Rating: 1 out of 5 stars

    The AC is too loud

    Posted
    Didi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Too loud, do not buy it for your bedroom, you wont be able to sleep.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      We appreciate you taking the time to leave a quick review of your air conditioner. If you hear a rattle, you may want to check that the installation was completely secure. Also, check the door seal for a tight fit to ensure that warm air is not entering the refrigerator. We certainly do not want the air conditioner keeping you up at night. If needed, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) 1 (800) 374-4432 (EST) Kindly, Anna Frigidaire

  • Rating: 3 out of 5 stars

    Cold but loud

    Posted
    Tabbykat2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit is very sleek. I purchased it because I enjoy the smart feature of being able to turn it on on the way home from work. It is a bit loud if you're a light sleeper and are considering putting it in a bedroom.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello Tabbykat2! We are happy to hear that you enjoy the smart feature on your model. During operation, this model will produce different noises and sounds depending on what component is being used. For example, you may hear a “Gurgling or hissing” noise may be heard due to refrigerant passing through evaporator during normal operation. More information on normal sounds your model will produce can be found on page 5 in your owner’s manual. Should you need any further assistance, please contact us directly at 1-800-311-4667, M-F 8 am to 5 pm EST. ~Briana Frigidaire

  • Rating: 4 out of 5 stars

    Great AC. A little noisy.

    Posted
    schellee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The AC really cools our space, which is actually larger the the AC is rated for. It tends to be a bit noisy, e.g. if you want to watch television in the same room. The smart AC feature is an amazing feature, though it doesn't always work on the first try.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So disappointed.

    Posted
    Eortega
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fist inacuarent temperatures sensor, compresor will stop 5f before reach room temperature settings, second each time turn on unit I need set the temperature , ac mode and fan speed setting , noisy at med and high fan , app ok but a mess with voice control ( google home ).

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for sharing your experience, Eortega. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney Frigidaire

  • Rating: 3 out of 5 stars

    Cold but loud

    Posted
    Valerie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The fan is louder than the compressor, especially on the low setting. There is a wonky rattling noise that is not coming from window vibration, it's definitely the fan. But it gets quieter as it revs up, and is bearable once it's up to High setting. The thermostat reads lower than the temperature sensor we have across the room, I think this is because the unit doesn't circulate air across the whole master bedroom. We just set the thermostat a little lower to compensate. But it does keep the room cold, and it's very efficient. It costs us about $10/month to operate. And it was the only smart AC we could find in stock.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thank you for taking the time to share your A/C experience with us, Valerie. I recommend checking your Owner's Manual for your A/C's normal operating sounds. If you feel that the sounds are unfavorable, please don't hesitate to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST for additional assistance. Kindly, Courtney Frigidaire

  • Rating: 3 out of 5 stars

    Beautiful but Loud.

    Posted
    Tanner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 20 year old Panasonic unit finally died, picked up this Frigidaire unit at Best Buy. Easy to install. It's a very beautiful and contemporary unit with remote and wifi. Love the big white digital display. Did use wifi feature. Unit cool fine for my bedroom but unfortunately it was too loud for me even on the lowest setting. This unit would be OK noise wise for a larger room like living room or to drown out your noisy neighbor. End up with turning this unit and picked up a GE Ultra Quiet AC.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works like advertise

    Posted
    Sonic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works like advertise good size factor. A little noisy than I expected but gets the job done. Wifi is a plus

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple unit, works well

    Posted
    AlexG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit was purchased to cool a large master bedroom during an AC failure. It did a great job and the remote was nice to have. A wee bit noisy, but not terrible.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Kamba
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great. . only complaint is that it's a little loud.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great purchase

    Posted
    Andz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great producr! A little noisy when turned on. Cool quickly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY, SUPER LOUD

    Posted
    Andy

    This thing is so freaking loud. Looks cool but that's about it. I have ACs from 10 years ago that are quieter. It rattles, shakes, squeaks, etc. every single time. The LED temp display is super bright too. Oh, air also blows mainly upwards instead of outwards. Awful, I would return if I didn't get it for super cheap. DO NOT BUY

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hi Andy! Thank you for taking the time to provide your feedback on your purchase. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which is a part of the normal operations. However, if you are experiencing any unusual sounds, please contact us directly at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. -CiCi Frigidaire

  • Rating: 4 out of 5 stars

    Looks nice, but it is to noisy

    Posted
    AlitoDH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought it around 2 months ago, and since the begging it was to loud we had it on the bed room but we could not sleep with the noise so we move it to the living room and still makes a lot of noise. In the other hand it looks really nice and all the new features like the wifi and phone app are good. We still don't know if we are going to keep it or not,

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected

    Posted
    VNYC

    This AC unit is really loud and sometimes it doesnt cool our bedroom. We purchased the 12,000 BTU which is supposed to cool up to 550 sq ft and our room is only 150 sq ft and it doesnt cool it. also the air going straight up is kind of weird.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Oh no, VNYC! Sorry to hear you are having trouble. Please be sure you are using the AC in cool mode and high fan speed for best cooling performance. The innovative slanted louvers direct airflow in an upward, circular motion, allowing for more even cooling of the entire room. The louvers can be adjusted 4 ways for optimal circulation. ~ Brandi Frigidaire

  • Rating: 4 out of 5 stars

    Nice features, cold air, loud

    Posted
    PAguy23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this for a smaller area than it is rated for, and it does make it frosty cold really quick. The WiFi features are nice and make it very convenient. However, it is not the quietest unit. I don't mind a loud steady sound, but this air conditioner makes rattling and popping sounds that take some getting used to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product

    Posted
    Herrickdv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Another good product from Frigidaire. I love the WiFi option that enables you to turn on and turn off your air conditioner wirelessly. A bit loud when set to auto or high but nonetheless it cools off my room in merely 20 min. Looking forward in getting the 1200 btu for my living room.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wifi meet my box that blows cold air...

    Posted
    Brilor04
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My a/c in my bedroom was purchased a mere week after my wife and I got married and settled into our new apartment. That was 14 years ago. It was time to put the old one in the circle file cabinet...or a dumpster in any case. So I whipped out my BBuy app and shopped around and there were a bunch on sale, yada yada blah blah blah...but then this one came up and first glance...this thing's gorgeous. It's not just your typical bland looking a/c.. . it's got style, class and curves rather than harsh, cold corners like a normal a/c. Bought it, picked it up, set it up and it's been in my window for a while now. I have 2 issues with this thing: 1. It's loud. I mean like a train passing by tooting it horn loud, or a room full of kids at a kids party loud. And I have it in my bedroom. Yeah I get it, over time it becomes white noise and you can actually sleep better, but sometimes it makes weird noises too on top of being loud. 2. When turning it on/off through the unit you have to double press. Kinda annoying, ok, I can live with that. But it always defaults to a certain setting...ECO. I don't want ECO, I want LOW and I want it COLD and I want it on COOL. I don't understand how it can never ever remember your last setting. However, having the wifi app is really cool, when it works. You can be anywhere and control your a/c and if you have Alexa or Google Assistant (still think she needs a proper name BTW) in your home you can use that as well...BUT...it's a pain. I have Google Home and in order to use it, you need to ask Google to "talk to Frigidaire", then some guy comes on and decides to tell you his life story (grab a cup of coffee and sit and wait for him to finish), THEN he asks you what you want to do. So you gotta hear a story just to say "turn on the a/c". It works, but could be streamlined a bit. TL;DR - Great machine, a bit loud but does it's job with a few perks.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Thanks for the feedback, Brilor04! We are working with Google Home to make improvements with how our appliance works with their app and devices. Concerning the ECON mode - unfortunately, the EPA made that a mandatory regulation in 2014 for all electronic units to be factory set to Energy Saver (Econ) Mode. If you turn the unit off in cool mode, and then turn it back on – it will turn back on
      in ECON mode. There is no way to stop this or override the function as it is mandatory per government regulations. ~ Brandi Frigidaire