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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

53%would recommend to a friend

Customers are saying

Customers are enthusiastic about the cooling capabilities of the 350 sq ft Window-Mounted Mini-Compact Air Conditioner, noting its speed and effectiveness in reducing room temperature. However, some customers reported concerns regarding the unit's noise level and drainage system, citing issues with noise generation and water leakage. The awkward placement of the drainage system was also mentioned. Overall, the air conditioner's cooling performance is a significant positive, but potential noise and drainage problems should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The heat dome was no match for this ac’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off’ the ad description says 6000’ btu the specifications say it’s an 8000’ btu’ and it’s an 8000’btu unit.’+++’ I live in a very hot very humid and very small room with tall ceilings, on the south side of a building constructed in 1911’ We have slider windows’ which means an open space above the unit’ I just got this ac in the nick of time’ for the big heat dome hit’ and I used the packing box and used it to seal the gap above the ac’ in the window, I gerry rigged everything from wedging the window, bottom rail on the inside and gave it even more of a drain angle removing the drain plug completely’ I also safetied the power cord by securing it to the inside steam radiator’ So, after all of that it kept my room well below the 80* mark’ when the heat dome peaked at 115* and kept it below ranging from 74-77* I also had a small floor fan that helped a bit’ and also the old school knobs reminds me of the ac’s in popular hotels and motels’ just turned into a square instead of being sideways’ quality stands out for this ac’ I like my room a little cooler than most’ so if you’re like me, you will like this ac’

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Drainage, Noise level

    Rated 3 out of 5 stars

    Living room air conditioner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. It’s placed in my living room window and cools down the front end of the unit. A bit noisy and leaks water if it runs too long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this a/c. It cools my living room quickly. It was not difficult to install and I like the manual controls. It does make a bit of noise, but that is not a deal breaker and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my air conditioner! It’s airflow is terrific! Even though , I have a small apartment, it does well taking care my needs during the hot weather.

    I would recommend this to a friend
  • Cons mentioned:
    Drainage

    Rated 1 out of 5 stars

    Poor air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well ventilated. Rain water gets in and black mold infests the air conditioner. Not even one season out of it Not worth the money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed when it began making noise after about 4 or 5 weeks. For the first time in my life I had to open the drain plug to let water out and, of course, Geek Squad was nowhere to be contacted which I found frustrating and disappointing. I don't think I'll be buying anything from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Dougjeffreys. Thanks for sharing your experience. We feel bad to learn about some of the hiccups you’ve encountered. Typically, any condensation or moisture will be recirculated as cool air from your unit. During high humid days, your air conditioner may produce more moisture than normal, and excess water should drain from the back of your unit. Please see your model’s installation instructions for further details (https://content.syndigo.com/asset/61fcb6ea-ac56-4037-ba61-ab2a87ee444c/original.pdf). Also, an incorrect install or inadequate window construction may cause your unit to make loud sounds. Should you need anything, please join us via Live Chat. -Derrick Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for kids room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this small air conditioner, we got it for the kids room, it was really easy to install, the noise is really low, it’s cooling the room really quick. It doesn’t have the remote, which is ok, because kids always loosing it anyway:)......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke after 3 months and overpriced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid, again, top dollar at best buy for this ac and it was mediocre for the 3 months I used it last year and now it's broken completely. Over $300 to use for 3 months and it barely worked. I bought 2 AC's from best buy both more expensive then other stores and both garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like this unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small size of the unit made installation a breeze,, so to speak, the manuel Temp control requires a little relearning to the old days but the 35.00 price difference was enough for me to forget about digital, remote, Bluetooth since I was buying two. So far we are more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    No remote needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No remote. But we can get up to turn it on. So far it cools down our living room. We are happy with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jannie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had much chance to use this airconditioner but did get it in window and turn it on for a while Seems like it will do the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, my room is pretty small but it is in the attic and I have to set it to the highest setting on low cool for it to be able to really get the room fairly cool. Ummm....I don’t think it was worth the price but I mean it’s something.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Mary! Thank you for sharing your feedback with us! Should you have any additional questions or comments, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Air-conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. Just the right size for a mobile home window.

    I would recommend this to a friend
  • Cons mentioned:
    Drainage

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Constant freezing. Drainage is in an awkward spot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To noisy makes rattling sound after being on for a hr terrible buy

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Hamo! Thank you for your review. We are sorry to hear that you have not been pleased with the sounds of your appliance. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana Frigidaire

  • Customer reviews from frigidaire.com

    User rating, 4.5 out of 5 stars with 29 reviews on frigidaire.com.

    See all frigidaire.com reviews
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